All car owners are aware that they should have their car regularly serviced. This includes routine maintenance checks, as well as expert assessments for potential future problems. Whether you like it or not, it’s important to pay attention and listen to your mechanic’s warning–it could be as simple as your tire treads, or abnormal wear and tear that could bring back worse issues if not fixed in the foreseeable future.
Automobiles aside, another industry that benefits from being proactive rather than reactive is telecommunications. Not only does the telecoms world requires routine checks and maintenance, but it also needs to identify problems before they cause larger issues or disruptions.
Networks are evolving rapidly and this will continue as 5G deployments expand; as will the need for regularly scheduled maintenance and examinations. DevOps–a set of procedures that automates between software development (Dev) and IT operations (Ops) along with continuous delivery (CD)–allows for a level of agility that enables new features and services to be deployed within weeks or days. There are four stages of establishing these services–design, deploy, test and operate–all of which demand a constant pace and network monitoring.
To maximize DevOps and CD, including the speed benefits that come with both, predictive network monitoring (PNM) is vital.
Powering Networks with Prediction Services
PNM services predict abnormalities within a network and their subsequent implications, isolate affected areas, examine outcomes and recommend actions. PNM also utilizes continuous monitoring functions; leverages real-time data to address issues before they affect the business; and provides continuous verification in near real-time in order to offer a holistic performance overview of all levels of a telecommunication ecosystem.
PNM has the potential to reduce the number of occurrences affecting networks by nearly 40%; to reduce restore time by 48%; and to reduce faults per subscriber by 85%. When you put this all together, PNM can then improve the time between failures by 64%, and when you use artificial intelligence (AI) and machine learning (ML), even better numbers can be achieved. This is because AI and ML can monitor network data in a closed-loop system, enabling the automatic detection of anomalous behavior and system abnormalities.
While a majority of cars lack these types of PNM services, telecom networks are already ahead of the game with their increased ability to predict issues and intervene before they can adversely affect the business, thus saving time, money and effort for operators.