April, 2024

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AI poised to replace entry-level positions at large financial institutions

CIO

Global banks and investment firms are currently mulling plans to replace entry-level financial analyst positions with artificial intelligence (AI), with as many as two-thirds of these positions potentially on the chopping block. This anticipated move could completely transform how these companies hire new employees and how they manage and deliver the technology employees use.

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Agile – One conversation, two views

Agile Alliance

We need to reimagine Agile by focusing on innovation, adaptability, and collaboration. The post Agile – One conversation, two views first appeared on Agile Alliance.

Agile 223
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Using data replication in legacy displacement

Martin Fowler

Alessio Ferri and Tom Coggrave complete their article about introducing seams into mainframe systems by looking how we can use data replication.

Data 226
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12 G.O.A.T. Powerful Phrases to Instantly Boost Your Communication Skills

Let's Grow Leaders

Episode 252: In this episode, David introduces you to 12 effective phrases to help you improve your communication skills and effectively navigate workplace conflict. He organizes these phrases into four critical areas: connection, clarity, curiosity, and commitment. You’ll learn to express care and investment through phrases like, “I care about you, this team, this project.” He encourages you to seek understanding with questions such as, “What would a successful outcome d

Tools 178
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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IT Professional Search: Discovering the Tech Leaders of Tomorrow

N2Growth Blog

Understanding the Evolution of the IT Industry Over the past few decades, the IT industry has undergone several remarkable transformations. From the era of large mainframes, command line interfaces, and backing up data on tape to the modern world of cloud computing, user-friendly interfaces, and low-code/no-code software development, technology has continued to change rapidly and has significantly shaped our lives and businesses.

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CIOs not entirely sold on generative AI copilots

CIO

A new breed of AI assistant has set its sights on the enterprise user in recent months, with Microsoft and other vendors promising huge productivity gains that offset the cost. But Microsoft still has work to do on its value proposition. Its Copilot for Microsoft 365, a high-profile offering among the growing list of AI agents, costs $30 per seat per month, with a 300-seat minimum.

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Quantum Day (aka “Q-Day”) is a Gray Rhino Stridently Galloping Straight at Your Organization

Ooda Loop

"Q-Day" is a scenario where "no more secrets" becomes a reality, as previously secure communications and data could be vulnerable to decryption by entities wielding quantum computational power (also known as "Quantum Supremacy"). Find a breakdown, analysis, and future scenarios here.

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The Ruby on Rails Resurgence

DevOps.com

Ruby combines functional and imperative programming to create an easy-to-use, powerful language where everything is an object. Introduced in 1995, the open source programming language became popular in the 2000s during the dot-com era, when developers at startups and established companies were under pressure to rapidly launch new web applications.

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Employee Retention Strategies When Work Gets Chaotic and Messy

Let's Grow Leaders

Employee retention strategies will help your team stick around through reorganizations, layoffs, and other corporate chaos. Transitions, reorganizations, layoffs, mergers, acquisitions—they are all part of the business landscape. And while effective leaders will work to limit the number and frequency of these events, they are inevitable as organizations work to stay relevant in a rapidly changing world.

Strategy 183
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Top 5 Challenges in Designing a Data Warehouse for Multi-Tenant Analytics

Multi-tenant architecture allows software vendors to realize tremendous efficiencies by maintaining a single application stack instead of separate database instances while meeting data privacy needs. When you use a data warehouse to power your multi-tenant analytics, the proper approach is vital. Multi-tenant analytics is NOT the primary use case with traditional data warehouses, causing data security challenges.

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2024 Succession Planning Trends: Staying Ahead of the Curve

N2Growth Blog

Understanding the Importance of Proactive Succession Planning Proactive succession planning is pivotal for an organization’s sustainability and long-term growth. It ensures that companies are prepared for any unforeseen changes in leadership due to retirement, emergencies, or sudden departures. Carefully cultivating a pool of able leaders within the organization drastically reduces the risks associated with unexpected vacancies.

Trends 164
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6 Common Leadership Styles — and How to Decide Which to Use When

Harvard Business Review

Research suggests that the most effective leaders adapt their style to different circumstances — be it a change in setting, a shift in organizational dynamics, or a turn in the business cycle. But what if you feel like you’re not equipped to take on a new and different leadership style — let alone more than one? In this article, the author outlines the six leadership styles Daniel Goleman first introduced in his 2000 HBR article, “Leadership That Gets Results,” and explains when to use each one.

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8 strategies for accelerating IT modernization

CIO

New tech moves from bleeding edge to mainstream at an ever-increasing pace. Consider how fast generative AI went from avant-garde to ubiquity: At under two years, it may be a record. Feats like that have ramped up pressure on CIOs to not just modernize, but modernize faster so they’re ready to seize new opportunities as they arise by having infrastructure that can support emerging technologies and a team that isn’t mired in maintenance mode.

Strategy 349
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The Water Sector Is Being Threatened.  That Should Worry Everyone

Ooda Loop

In December 2023, the Federal Bureau of Investigation (FBI), Cybersecurity and Infrastructure Security Agency (CISA), National Security Agency (NSA), Environmental Protection Agency (EPA), and the Israel National Cyber Directorate (INCD) issued an alert regarding the activities of Iranian cyber actors dubbed “CyberAv3ngers” believed to be tied to Iran’s Islamic Revolutionary Guard Corps (IRGC).

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Exploring Low/No-Code Platforms, GenAI, Copilots and Code Generators

DevOps.com

The emergence of low/no-code platforms is challenging traditional notions of coding expertise. Gone are the days when coding was an exclusive skill set reserved for a knowledgeable few. Low/no-code platforms have democratized software development.

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Conflict at Work: How to Help Your Remote Team Do Conflict Better

Let's Grow Leaders

Got Conflict at Work? Help your remote team do conflict better with a few Powerful Phrases Navigating conflict at work is hard. Doing conflict at work well when you’re not in the same room, in different time zones, when you’re dealing with what Phil, our IT guy, would call “a crap ton” of rapid change is even harder. We call this conflict cocktail, The “Wedge Driver. 1.

How To 166
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CVE-2024-3400: Zero-Day Vulnerability in Palo Alto Networks PAN-OS GlobalProtect Gateway Exploited in the Wild

Tenable

A critical severity command injection vulnerability in Palo Alto Networks PAN-OS has been exploited in limited targeted attacks. While a fix is not yet available, patches are expected to be released on April 14 and mitigation steps are available. Background On April 12, Palo Alto Networks released a security advisory for a critical command injection vulnerability affecting PAN-OS, the custom operating system (OS) Palo Alto Networks (PAN) uses in their next-generation firewalls.

Network 122
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5 Well-Intentioned Behaviors That Can Hurt Your Team

Harvard Business Review

Most people can spot a toxic leader and connect the dots on why and how they are causing damage. But it’s much harder to recognize when well-intentioned leaders are actually hurting their teams because they aren’t aware of their negative impact, and team members aren’t always comfortable pushing back. If you’re a manager with a strong desire to be helpful to your team, be aware of these five common ways you may inadvertently hurt them despite your best intentions.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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4 tips for championing contact center innovation from an award-winning customer experience leader

CIO

Innovation is essential, especially in the contact center as the tip of the spear in customer experience, but how do you activate your modernization plan? I had the opportunity to speak with Mary Daniel, VP of Customer Solutions Center for Aflac, a long-time Avaya customer, at the Gartner Symposium last fall. Mary is a veteran when it comes to customer experience and was most recently named by Constellation Research to the AX100 list , an elite group of executives who are breaking barriers and

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After His Presidential Re-election Victory, Putin Escalates Drone, Cyber and Disinformation Offensives

Ooda Loop

With Vladamir Putin "landslide" victory in the Russian Presidential election in the rearview mirror (the victory extends Putin's autocratic rule through 2030, which will be his 18th year as president), we provide some situational awareness RE: Putin's ongoing, global cyber and disinformation offensives - and the drone swarm attacks that are proving the 21st Century organizing principle of his barbaric land war in Ukraine, the first in mainland Europe since WWII.

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OpenSSF warns of Open Source Social Engineering Threats

DevOps.com

The XZ attack wasn’t the first, nor will it be the last. Linux dodged a bullet the other day. If the XZ exploit had gone undiscovered for only a few more weeks, millions of Linux systems would have been compromised with a backdoor. We were lucky. But, can we stay lucky?

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The Roadmap to Clarity: Three Must-Have Steps in Your Decision Making Process

Let's Grow Leaders

Three critical questions will save you time and improve decision making with fewer headaches In a world with a constantly growing AI presence, where data is cheap, and you can easily outsource routine tasks to large language models, your decision making ability plays a more vital role than ever. Your ability to help your organization and teams make effective decisions is a competitive advantage and rare leadership skill.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Article: InfoQ Culture & Methods Trends Report - April 2024

InfoQ Culture Methods

The Culture and Methods trends report discusses evolving roles within teams, the way the staff plus roles are able to add value, the use and misuse of DevEx metrics, how remote work continues to evolve, a lack of diversity is still a challenge, and the need to move from climate change awareness to climate conscious software engineering By Shane Hastie, Jutta Eckstein, Ben Linders, Susan McIntosh, Rafiq Gemmail, Craig Smith

Culture 122
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Leading a Company That Can Thrive in a Chaotic World

Harvard Business Review

Worldwide, the past few years have been marked by multiple, intersecting crises — and things aren’t likely to get less complicated anytime soon. The authors met with a group of CEOs to discuss how they lead amid this ongoing chaos. To thrive in this chaotic new world, organizations need leaders with inner strength, character, and a moral compass. By continually adapting and learning, they’ll enable their organizations to navigate these ever-turbulent waters.

Company 138
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10 highest-paying IT skills for 2024

CIO

IT has always been known as a lucrative industry for job seekers, but in the past year, with increased layoffs, some of that confidence has wavered. According to a report from Indeed , a large part of this shift has come as organizations focus more on adopting AI in the workplace. As a result, AI skills are now among the most sought-after skills, even as companies retrench via layoffs.

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The OODA Network Discusses Drone Countermeasures, Border Risk, and International Crime Syndicates

Ooda Loop

In March, OODA Network Member John Sullivan shared with the network an overview of current threat vectors and strategic challenges at the border relative to the presence of various international crime syndicates in North America. He also shared his perspective on the primary topic of the monthly meeting - The Exponential Pace of Technological Change.

Network 115
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Revolutionizing Contact Centers: Next-Gen Tech for Enhanced CX

Speaker: Liran Meir Frenkel, Performance Management and RPA Sr Product Marketing Manager at NICE; Harpreet Makan, Practice Director at Everest Group; & Santhosh Kumar, Practice Director at Everest Group

As contact centers navigate the challenges of delivering excellence within budget constraints and adapting to evolving employee expectations, optimizing agent tasks becomes crucial. Discover a holistic approach across three pillars - people, process, and technology - that is essential to excel in this dynamic landscape, and explore how next-gen technologies such as generative AI, performance analytics, and process intelligence play a pivotal role in transforming contact centers into advanced CX

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Cybersecurity Snapshot: CISA Says Midnight Blizzard Swiped U.S. Gov’t Emails During Microsoft Hack, Tells Fed Agencies To Take Immediate Action

Tenable

Check out CISA’s urgent call for federal agencies to protect themselves from Midnight Blizzard’s breach of Microsoft corporate emails. Plus, a new survey shows cybersecurity pros are guardedly optimistic about AI. Meanwhile, SANS pinpoints the four trends CISOs absolutely must focus on this year. And the NSA is sharing best practices for data security.

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How to Successfully Transform Your Team’s Conflict to Collaboration

Let's Grow Leaders

Episode 251: In this episode, David Dye discusses transforming workplace conflict to collaboration. He introduces four dimensions that can help alleviate and deescalate conflicts. The four dimensions are: connection, clarity, curiosity, and commitment. David emphasizes the importance of having a conversation with oneself before engaging in conflict resolution and provides phrases and strategies for each dimension.

How To 157
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Global Venture Funding In Q1 2024 Shows Startup Investors Remain Cautious

Crunchbase News

The first quarter of 2024 was the second-lowest on record for global startup funding since the beginning of 2018, according to an analysis of Crunchbase data. Global venture funding reached $66 billion in the first quarter, up 6% quarter over quarter but down 20% year over year, Crunchbase data shows. The lowest in the past six years was the previous quarter, Q4 2023.