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CIOs not entirely sold on generative AI copilots

CIO

A new breed of AI assistant has set its sights on the enterprise user in recent months, with Microsoft and other vendors promising huge productivity gains that offset the cost. But Microsoft still has work to do on its value proposition. Its Copilot for Microsoft 365, a high-profile offering among the growing list of AI agents, costs $30 per seat per month, with a 300-seat minimum.

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Navigating the ethical waters of Agile coaching with Alex Sloley

Agile Alliance

Join Alex Sloley, Craig Smith, and Shane Hastie in embracing the Agile Coaching Ethics to elevate your coaching practices. Discover how you can contribute to a future of ethical Agility. The post Navigating the ethical waters of Agile coaching with Alex Sloley first appeared on Agile Alliance.

Coaching 148
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4 tips for championing contact center innovation from an award-winning customer experience leader

CIO

Innovation is essential, especially in the contact center as the tip of the spear in customer experience, but how do you activate your modernization plan? I had the opportunity to speak with Mary Daniel, VP of Customer Solutions Center for Aflac, a long-time Avaya customer, at the Gartner Symposium last fall. Mary is a veteran when it comes to customer experience and was most recently named by Constellation Research to the AX100 list , an elite group of executives who are breaking barriers and

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From Duet AI to Gemini

Xebia

As everyone has probably noticed in the news, Duet AI, Google’s collaborative AI tool for the Workspace software suite, has recently been renamed Gemini for Workspace. As part of this update, Gemini is being integrated into the Workspace apps. Gemini for Workspace will offer a standalone experience allowing users to chat with Gemini while providing enterprise-level data protection.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Why Engineers Should Study Philosophy

Harvard Business Review

The ability to develop crisp mental models around the problems you want to solve and understanding the why before you start working on the how is an increasingly critical skill, especially in the age of AI. Coding is one of the things AI does best and its capabilities are quickly improving. However, there’s a catch: Code created by an AI can be syntactically and semantically correct but not functionally correct.

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Crisis Management in the Digital Age: Lessons for 2024’s Unpredictable Economy

N2Growth Blog

Understanding the Economic Landscape of 2024 2024 presents us with a complex economic landscape where various challenges intersect. There is friction between globalization and regional autonomy, a conflict between the desire for sustainability and the lure of rapid development, ongoing political uncertainties, and the ever-increasing impact of digital technology.

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OpenSSF warns of Open Source Social Engineering Threats

DevOps.com

The XZ attack wasn’t the first, nor will it be the last. Linux dodged a bullet the other day. If the XZ exploit had gone undiscovered for only a few more weeks, millions of Linux systems would have been compromised with a backdoor. We were lucky. But, can we stay lucky?

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5 Networking Tips for Introverts (and Anyone Else)

Harvard Business Review

Even if you’re an introvert who dreads the notion of networking, you can develop your skills to get out there and do it. Research by the Lehigh@NasdaqCenter, a partnership between Lehigh University and the Nasdaq Entrepreneurial Center, identified make-or-break factors for developing networking skills. They include: the ability to adapt your thinking swiftly in response to changing situations; combating a tendency to focus more on avoiding errors and negative results and instead striving for pos

Network 121
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A secure approach to generative AI with AWS

AWS Machine Learning - AI

Generative artificial intelligence (AI) is transforming the customer experience in industries across the globe. Customers are building generative AI applications using large language models (LLMs) and other foundation models (FMs), which enhance customer experiences, transform operations, improve employee productivity, and create new revenue channels.

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A Tale of Two Case Studies: Using LLMs in Production

Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

Join our exclusive webinar with top industry visionaries, where we'll explore the latest innovations in Artificial Intelligence and the incredible potential of LLMs. We'll walk through two compelling case studies that showcase how AI is reimagining industries and revolutionizing the way we interact with technology. Some takeaways include: How to test and evaluate results 📊 Why confidence scoring matters 🔐 How to assess cost and quality 🤖 Cross-platform cost vs. quality tr

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Oracle to invest $8 billion in Japan through 2034

CIO

Oracle is planning to invest $8 billion in Japan over the next 10 years in order to expand its cloud infrastructure footprint, which in turn will help the company meet the growing demand for AI-based workloads, the company announced on Wednesday. As part of the investment, the company said it will increase local customer support of its public cloud regions in Tokyo and Osaka.

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Why Boutique Executive Search Firms Outperform Global Behemoth’s

N2Growth Blog

In the high-stakes arena of executive recruitment , companies often gravitate toward prominent global search firms. If you are reading this, you will likely know their names. The expectation is that their extensive networks and vast resources will deliver the world-class leadership talent they need to drive their organizations forward. However, many companies fail to recognize that the largest search firms come with a significant limitation– expansive off-limits lists that drastically reduce the

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Want to boost cash flow? Change how you manage the order-to-cash process

CEO Insider

In today’s volatile markets and global environment, businesses must be able to react quickly to both opportunities and challenges. Therefore, maintaining positive cash flow is more critical than ever before. It’s important to recognize the many points at which cash flow can be impeded, and implement better practices. One key area of particular importance is […] The post Want to boost cash flow?

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5 Strategies for Improving Mental Health at Work

Harvard Business Review

Companies are investing in — and talking about — mental health more often these days. But employees aren’t reporting a corresponding rise in well-being. Why? The author, who wrote a book on mental health and work last year, explores several key ways organizations haven’t gone far enough in implementing a culture of well-being. She also makes five key suggestions on what they can do to improve the mental health of their employees.

Strategy 108
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“Build vs Buy Analytics?” The Question ALL SaaS Leaders Need to Answer in 2024

As a SaaS leader, you know that the more metrics, insights, and analytics you add to your products, the more engagement you’ll have – and the stickier your product will become with customers. At what point do you decide to keep building your analytics in-house or invest in an embedded analytics solution? Read our Build vs. Buy Analytics guide to learn: Top 4 benefits of embedded analytics A quick cost comparison of in-house analytics development vs embedded analytics 10 considerations to help yo

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Five Ways to Build Your Strategic Muscles

Next Level Blog

One of the constants in my more than two decades of executive coaching is the desire and need to build the muscles required to develop and execute competitive and innovative strategies. It came up with a client again as recently as this month. With a few modifications, here’s the quick outline I offered him on five ways to build your strategic muscles.

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Will enterprises soon keep their best gen AI use cases under wraps?

CIO

The retail industry has no shortage of cases on display where generative AI has shown tangible benefits. Take for example French multinational Carrefour, who used it to make digital avatars and videos. They had ChatGPT write the script, and other gen AI tools to create a digital person who reads the script, a scalable process with at least one measurable benefit: speed.

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The Changing Landscape of C-Suite Executive Tenures: Insights and Implications

N2Growth Blog

In recent years, the duration of C-suite executives’ tenures has become a subject of growing interest and discussion. The traditional model of long-serving executives has shifted, giving way to a more dynamic environment where factors like performance, industry disruptions, and stakeholder expectations play significant roles. A study by Equilar reveals that the median tenure among S&P 500 companies has decreased by 20% from six years in 2013 to 4.8 years in 2022.

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Continued AI Integration Drives the Race Between Attackers and Defenders

Ooda Loop

AI versus AI will be the central drama, but the outcome depends profoundly on human choices around how intelligently we govern this technology.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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When Your Colleagues Have an Outdated Perception of You

Harvard Business Review

As we grow or change, our identity transitions are often invisible — unless we do the work to help others see our changes. This can be particularly true for people who have worked at a company for a long time. If you’re feeling like your colleagues aren’t recognizing your growth, the authors recommend three strategies: 1) Get clear on the differences between how you are perceived and how you want to be perceived; 2) Let go of work you may still be doing that was associated with your previous rol

Strategy 110
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CodeSOD: A Top Level Validator

The Daily WTF

As oft stated, the specification governing email addresses is complicated, and isn't really well suited for regular expressions. You can get there , but honestly, most applications can get away with checking for something that looks vaguely email like and call it a day. Now, as complicated as the "accurate" regex can get, we can certainly find worse regexes for validating emails.

.Net 110
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Skills-first hiring has CIOs rethinking talent strategies

CIO

Jason Snyder faces the same challenge nearly all CIOs encounter when looking to fill open positions: a tight labor market, where fierce competition for workers has meant months-long vacancies. Snyder, secretary of the Executive Office of Technology Services and Security and Commonwealth CIO for Massachusetts, responded by overhauling the agency’s recruitment and retention practices.

Strategy 287
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Valkey is Rapidly Overtaking Redis

DevOps.com

Redis is taking it in the chops, as both maintainers and customers move to the Valkey Redis fork.

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Software Composition Analysis: The New Armor for Your Cybersecurity

Speaker: Blackberry, OSS Consultants, & Revenera

Software is complex, which makes threats to the software supply chain more real every day. 64% of organizations have been impacted by a software supply chain attack and 60% of data breaches are due to unpatched software vulnerabilities. In the U.S. alone, cyber losses totaled $10.3 billion in 2022. All of these stats beg the question, “Do you know what’s in your software?

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Mastering Blue Prism Debugging Techniques

Perficient

Introduction: In the world of robotic process automation (RPA), Blue Prism stands out as a leading platform that empowers organizations to automate their business processes. While designing and developing automated solutions using Blue Prism is essential, debugging plays a crucial role in ensuring smooth operation and efficient execution. In this blog, we will explore some invaluable debugging techniques in Blue Prism that can help you identify and resolve issues, ultimately optimizing your auto

Tools 103
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5 Ways Executives Can Manage Conflict with the Board

Harvard Business Review

High stakes, strong wills, and increasing uncertainty can make decisions at the top of your organization fraught. The backing of a board can mobilize an organization, but a significant divergence of vision and values may lead the board to stall progress on an organization’s highest priorities — and even unseat a CEO. Executives must proactively and productively make covert disagreements overt and foster a healthy dialog with board members.

Mobile 117
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HTML popover Attribute

David Walsh

Modals have been an important part of websites for two decades. Stacking contents and using fetch to accomplish tasks are a great way to improve UX on both desktop and mobile. Unfortunately most developers don’t know that the HTML and JavaScript specs have implemented a native modal system via the popover attribute — let’s check it out!

UI/UX 103
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How to be the CIO every company wants

CIO

Companies expect a lot from their CIOs: integral knowledge of the business, visible financial results, and agility, as well as the ability to manage change, actively collaborate with business leaders, and explain IT in plain English. It’s a tall order that requires a broad spectrum of skills. It once prompted a CFO contemporary of mine to say, “I’m glad you’re the CIO.

Company 273
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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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How Safe Are SAFE Agreements?

Crunchbase News

In the world of early-stage fundraising, the allure of the Simple Agreement for Future Equity, or SAFE, often seems like a no-brainer choice for entrepreneurs. Designed as a founder-friendly vessel to sail the choppy waters of early-stage funding, a SAFE agreement promises a straightforward path to securing capital without the immediate dilution of ownership or valuation discussions, allowing founders to focus on what they do best: building a company.

Games 99
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Exploring Blue Prism’s Web-Based Extension

Perficient

Empowering Automation in the Digital Era In this highly digitally connected world, companies are always looking for new and creative ways to improve efficiency, simplify procedures, and provide better customer service. Robotic Process Automation (RPA) has become a game-changing technology that helps businesses accelerate up operations, cut down on human error, and automate repetitive activities.

Windows 94
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Research: Boards Still Have an ESG Expertise Gap — But They’re Improving

Harvard Business Review

The role of U.S. public boards in managing environmental, social, and governance (ESG) issues has significantly evolved over the past five years. Initially, boards were largely unprepared to handle materially financial ESG topics, lacking the necessary background and credentials. However, recent developments show a positive shift, with the percentage of Fortune 100 board members possessing relevant ESG credentials rising from 29% to 43%.