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Mapping the progress of Air New Zealand’s digital rebuild

CIO

As lean as things got, that time afforded the opportunity to rebuild by flipping the script: Air New Zealand was going to become a digital company that happened to be an airline, rather than an airline with a digital department. This is a chance to start practicing what an airline of the future could look like.

Airlines 185
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Cathay Pacific to take cloud journey to new heights

CIO

Instead, the publicly held operator of Cathay Pacific Airlines and HK Express is shifting from migration to optimization mode in an effort to wrest additional benefits from its all-in cloud transformation. It will replace the standard MPLS network, he adds. The cloud has helped us to be more scalable and agile.”

Airlines 218
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The 4 pillars of the Zscaler Zero Trust Exchange: Customers share their successes

CIO

Pillar 3: Zero Trust connectivity Traditionally, organizations backhauled traffic destined for cloud applications or the internet to on-premises data centers. Plus, United Airlines customers can also enjoy a better internet experience both in flight and in terminals.

Security 323
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Averting turbulence in the air

CIO

The diversification of payment methods and gradual increase in the volume of online transactions have cast a spotlight on the need for payment security compliance within the airline industry. Since Erin has a limited budget, one of the first things she might do is go to the internet and browse through meta-search engines looking for a deal.

Airlines 130
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Airline Reporting Corporation: ARC Accreditation Options and Steps to Get It

Altexsoft

Whether your business is focused on selling airline tickets, package trips, or cruises, if you want to be acknowledged as a professional in the travel industry, you need to be certified. So, ARC or Airline Reporting Corporation is a company that regulates and handles transactions between airlines and US-based travel agencies.

Airlines 115
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8 big IT failures of 2023

CIO

Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.

Backup 341
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Airline Ticket Fraud and How Big Companies Avoid It

Altexsoft

The airline industry is no different. Over the past two decades, the airline industry – like many others – has become increasingly digital. If you’ve read an AltexSoft article on revenue integrity in airlines , you know that ticket manipulations are one of the main sources of revenue leakage.