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Knowledge Bases for Amazon Bedrock now supports hybrid search

AWS Machine Learning - AI

At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. With a knowledge base, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for fully managed Retrieval Augmented Generation (RAG).

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Use RAG for drug discovery with Knowledge Bases for Amazon Bedrock

AWS Machine Learning - AI

Knowledge Bases for Amazon Bedrock allows you to build performant and customized Retrieval Augmented Generation (RAG) applications on top of AWS and third-party vector stores using both AWS and third-party models. If you want more control, Knowledge Bases lets you control the chunking strategy through a set of preconfigured options.

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5 ways AI is showing promise as a decision-maker

CIO

Instead of waiting on hold or navigating through phone menus, customers can instantly get answers from a virtual agent that is far more engaging and knowledgeable than past generations of chatbots. AI can help every step of the way.

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AI bots for customer experience: trends, insights, and examples

CIO

Integration with cognitive intelligence (context-sensitive knowledge management, predictive analytics, and similar) will be key for doing so. We will see a focus on making customer interactions easier to understand, resulting in less repetition of information and disconnects to create better bot experiences.

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Why Reinvent the Wheel? The Challenges of DIY Open Source Analytics Platforms

Cloudera

In their effort to reduce their technology spend, some organizations that leverage open source projects for advanced analytics often consider either building and maintaining their own runtime with the required data processing engines or retaining older, now obsolete, versions of legacy Cloudera runtimes (CDH or HDP).

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How to Enhance Your Customer Service in Q3

Invid Group

Data Analytics and Personalization Personalized consumer experiences will be delivered in large part thanks to data analytics. Businesses will use cutting-edge analytics tools and machine learning algorithms in 2023 to gain insight into their customers’ behavior, preferences, and sentiment.

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Enhancing Sales Efficiency with Coveo for Salesforce

Perficient

Unified and Centralized Knowledge Base: Sales teams often struggle with accessing relevant information quickly, leading to delays and missed opportunities. Data-Driven Insights and Analytics: Coveo for Salesforce provides valuable data-driven insights and analytics to sales managers and leaders.