article thumbnail

Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 299
article thumbnail

BNY Mellon banks on AI to improve master data

CIO

Data about who owes how much to whom is at the core of any bank’s business. At Bank of New York Mellon, that focus on data shows up in the org chart too. Chief Data Officer Eric Hirschhorn reports directly to the bank’s CIO and head of engineering, Bridget Engle, who also oversees CIOs for each of the bank’s business lines.

Banking 354
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

MWC 2024 Replay: Huawei unlocks resilient, ‘non-stop’ banking with four-pronged solutions strategy

CIO

With the goal to enhance intelligence in the digital banking arena, Huawei has unveiled a new framework to bolster infrastructure resilience. In 2023, the number of cyber attacks on global banks increased by 520%, and the average service recovery time of financial institutions after ransomware attacks was 16.3

Banking 147
article thumbnail

Continuous learning gives U.S. Bank a technology talent edge

CIO

Bank over the years is that effectively deploying and making use of new tools requires a skilled and diverse workforce and a technology team with a strong engineering culture to support it. Banking on technology and people The largest technology investment for U.S. This helps them collaboratively create a personalized development plan.

Banking 276
article thumbnail

From an Agency Serving Clients to Their Own Fintech Product

Simply hiring a skilled and qualified professional in development was not enough - they needed a person who had experience in programming within the banking domain. The project they needed to complete was aimed at operating within the financial environment, thus it was tremendous, scrupulous, and time-consuming.

article thumbnail

Schrodinger’s Open Banking

CIO

I can’t help but think of open banking in the United States — it’s not here, and, at the same time, it’s very much here. In essence, they’re not waiting for the kind of regulatory open banking mandates that have been handed down in other parts of the world. They’re building their own open banking environment.

Banking 246
article thumbnail

Schrodinger’s Open Banking

CIO

I can’t help but think of open banking in the United States — it’s not here, and, at the same time, it’s very much here. In essence, they’re not waiting for the kind of regulatory open banking mandates that have been handed down in other parts of the world. They’re building their own open banking environment.

Banking 246