9 Digital Transformation Trends to Watch
Here at Robots & Pencils, we partner with our clients to realize their business goals through digital transformation.
To provide the best solutions, we regularly follow trends in technology including examples of innovative business solutions. We put together this list of digital business trends that should be on your radar. Maybe you’ll want to consider implementing the relevant ones into your own strategy. Time is of the essence so let’s dive in!
Organizing Data with Customer Data Platforms
Digital transformation is all about creating processes that make your team more efficient and enable your consumers to have a better experience with your brand. As you probably have noticed, there is a mountain of data to gather about your customers throughout their journey. Gathering and managing this amount of data requires a solid process. CDPs or customer data platforms help collect data, organize it and analyze it. Businesses are implementing CDPs to streamline data processes and build meaningful insights that inform business decisions.
Blockchain Continues to Gain Momentum
We are seeing businesses adopting blockchain technology to support daily operations. What does this paradigm shift mean? It could mean that while blockchain has particular significance in FinTech, we could soon see this technology being adopted by more industries like cybersecurity and education.
Cybersecurity is Even More Important
We’ve seen a rise in cybersecurity emphasis since the pandemic started. With so many employees working remotely, cybersecurity has proven to be a crucial component for businesses to protect data across workspaces. For organizations going through digital transformation, cybersecurity must be a top priority. One breach can destroy a business…
A Rise in Digital Banking
The financial industries have arguably seen the greatest surge in digital transformation adoption over the last year. Financial institutions have been thrust into implementing fully digital services such as online banking, digital payments, digital loan applications, etc. Over the next year we expect to see even more digital transformation happening in the financial sector — particularly digital banking and open banking initiatives.
Salesforce’s Acquisition of Slack Will Streamline Workflows
Salesforce recently acquired Slack and new integrations between the two platforms have already been announced. (Expect to hear even more news about this at Dreamforce this month!) When it comes to digital transformation, the main benefits of this pairing will be seen in more streamlined workflows, stronger internal and external communication, and increased opportunities for automation. You can read all about the acquisition here.
5G is Becoming Mainstream
As a result of the pandemic that we are all too familiar with, employees are working from home more frequently and in higher numbers. In order to do their jobs effectively, many employees need to be connected to 5G. It helps professionals connect in a more reliable manner and will enable better digital collaboration.
Hybrid Cloud Systems are Game Changers
Hybrid cloud systems incorporate the best of computing, storage and services. Businesses do this through on-site infrastructures, private cloud systems and public clouds. This supports agility and when adopted, is a strong foundation for digital transformation.
Remote Working is Transforming Business Needs
Remote working skyrocketed at the start of the pandemic. However, many companies are realizing the benefits of having a remote workforce and studies tell us that working remotely is here to stay. Due to the logistics of supporting a remote staff, companies have been adopting digital collaboration platforms at an accelerated rate. We expect to see digital collaboration tools and other workforce-focused technologies become standard at most organizations.
Automation Equals Success
Automation is a pillar of digital transformation. Embracing AI and machine learning has been proven to grow and accelerate businesses across a variety of industries. We do like to tell people to be cautious and not to automate every piece of their business model. The goal is to find out what customers really want and then strike a balance that allows human talent to focus on the high-impact work they do best — and leave the rest to technology.
Are you planning to improve your business through digital transformation in 2022? Let us help! Reach out today!
