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5 key metrics for IT success

CIO

IT leaders are drowning in metrics, with many finding themselves up to their KPIs in a seemingly bottomless pool of measurement tools. There are several important metrics that can be used to achieve IT success, says Jonathan Nikols, senior vice president of global enterprise sales for the Americas at Verizon. β€œTo Here they are.

Metrics 349
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3 recruiting metrics that can help startups make more data-driven hiring decisions

TechCrunch

According to Harvard Business Review , the price of a bad hire is 30–50% of their salary, which can hit startup budgets hard in 2023. A good start is to track these three metrics: Startup founders have to focus on the key resource for their early-stage startup to survive and grow β€” the people.

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To optimize for growth, study your down-funnel metrics

TechCrunch

While leading fleet growth at Postmates, I quickly learned to become numb to remarkable upper-funnel metrics. Here’s an example of how we prioritized budget allocation with down-funnel metrics: Indeed seems to be the worst acquisition channel (CPL) but ends up being the best over time (ROAS). Cross-functional teams (i.e.,

Metrics 226
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TechCrunch+ roundup: 7 VCs who are taking pitches, AI best practices, zero-based budgeting

TechCrunch

Best practices for leveraging artificial intelligence and machine learning in 2023 Zero-based budgeting: A proven framework for extending runway Image Credits: Getty Images It’s critical to make every dollar count in this environment, but pulling back too much in the wrong places can reduce momentum across your entire organization.

Budget 230
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How startups should budget in uncertain timesΒ 

TechCrunch

On a good week, I might have had some sushi on Friday night and if I’d managed to come in under budget somehow (someone’s parents bought dinner) I could maybe splurge again on Saturday with friends. Startup budgeting looks a bit like that now. How can we budget through this? Visit your budget each quarter. How do we know?

Budget 221
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The most important API metric is time to first call

TechCrunch

One of the biggest reasons to use a public workspace is to enhance developer onboarding with a faster time to first call (TTFC), the most important metric you’ll need for a public API. Or do they have unlimited time and budget to explore the possibilities? Or did they hear about your technology in passing and have a mild curiosity?

Metrics 259
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How to improve retention, growth marketing’s golden metric

TechCrunch

Whether you’re a construction company, software startup or Fortune 500 company, retention is a key metric across customers, employees and partners. When I was working on fleet (or driver) acquisition at Postmates, we went from budgeting using simple methodology to measuring channel effectiveness on an LTV and retention basis.

Metrics 227