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Cleaning Up Costs: Avaya and Stemmer Distribution

CIO

Development progressed in four phases that began at smaller company bases and ended in Stemmer HQ, located in Tremblay, France. The goal of Avaya Cloud Office, in addition to effective customer communications, is to provide a unified communications platform for employees that can call, meet, and message wherever they are.

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IT services company Atos finalizes plan for IBM-style split

CIO

Saleh explained how Eviden plans to raise capital to develop its business after the Tech Foundations sale. Only then will Eviden be able to go ahead with its new share issue to raise capital to develop its business, executives said.

Company 246
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5 hot IT budget investments — and 2 going cold

CIO

And it’s not just applications development where such tools are having an impact. Madhumita Mazumdar, GM of information and communications technology, replaced six different telecom systems, along with its contact center, in favor of cloud-based unified communications platform RingCentral. in 2023, the firm says.

Budget 363
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Journey Beyond transforms its contact center to deliver better customer journeys

CIO

Implementing a consolidated communications platform To overcome the bottlenecks and drive customer engagement to the next level, Journey Beyond launched a contact center transformation, the first step of which was to establish a common unified communications (UC) platform across the business and integrate it with a new contact center (CC) solution.

Tourism 299
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Zoom launches AI-powered features aimed at sales teams

TechCrunch

“Zoom is always searching for ways to help our customers elevate their end customers’ experience and Zoom IQ for Sales is the latest development in that journey,” Josh Dulberger, Zoom’s head of product, data and AI, told TechCrunch via email.

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Dinohead Chooses D2iQ Kubernetes Platform for Military Modernization

d2iq

Kubernetes will be the foundation for creating a global command and control system unifying communications for the U.S. In addition, a common goal is to develop the cloud-native standards for Next Gen NC3 and utilize a common platform to rapidly modernize NC3.

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Unified Collaboration: How Social Business and Other Forms of Digital Engagement are Intertwining

Dion Hinchcliffe's Web 2.0 Blog

Unified Communications. Rarely considered at the same time or in conjunction with social business initiatives, unified communications has been making steady inroads into the corporate world, despite some fairly rocky evolution over the years. This meant unified communications was sometimes anything but.