Customer care as a service: Outsourcing can help your startup wow clients 24/7
TechCrunch
APRIL 22, 2021
Your clients might not demand 24/7 customer service yet, but they’re certainly hoping for it. But how can a startup with a lean staff provide round-the-clock customer care? There are several options available, but more than ever, outsourcing is one of them. When should your startup consider outsourcing its customer care? And what should you look for in a provider?
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