Top 5 KPIs to keep in mind for excellent customer experience
CEO Insider
AUGUST 10, 2021
You’ve put customer experience at the core of your contact center strategy, and you want to be sure that what you’re doing is on the correct track? Here are five indicators that you must be aware of in order to create a dashboard that accurately reflects your priorities, progress, and the influence of your activities […]. The post Top 5 KPIs to keep in mind for excellent customer experience appeared first on CEOWORLD magazine.
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