Why You Should Embrace Incidents and Ditch MTTR
DevOps.com
JULY 16, 2021
The cliché is that everyone in IT hates incidents, and the natural reaction when assembling incident response metrics is to look for numbers that you can lower over time. Fewer incidents and shorter incident response times must be better, we think. You might already be familiar with the common metrics associated with these goals, including […].
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