Why Root Cause Analysis is Important for IT Ops (And How to Do It)
OverOps
JANUARY 30, 2019
Common practice used to be throwing issues over the fence and expecting someone else to figure it out. But root cause analysis (RCA) should be standard across all tech teams. In this post, we’ll take a look at RCA from an operational perspective. Over the last twenty years, the way companies do business and the way they build applications has changed dramatically.
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