Thu.Jul 12, 2018

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The Role of AI in Improving Customer Experience

OTS Solutions

The Role of AI in Improving Customer Experience. A lot has been said about artificial intelligence. In today’s world, you cannot ignore it. Big data has enabled organizations to boost AI. As a result, the AI has managed to improve customer experience. The clients are the most critical entity of any business, and therefore as a business owner, you have to figure out all the ways of making your clients happy.

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Biotech Valuation Idiosyncrasies and Best Practices

Toptal

Biotech companies with little to no revenue can still be worth billions. Consider the most prominent 2017 biotech M&A deal when Gilead bought Kite Pharma for almost $12 billion. At the time of the deal, Kite had over $600 million in accumulated deficit, but it also had a pipeline of CAR-T cell therapies, which treat cancer. This article examines how to value such pipelines.

Biotech 108
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What Is DNSSEC and Why Is It Important?

CTOvision

Meta description: DNSSEC is an essential part of modern enterprise DNS security. We discuss how DNSSEC contributes to security and privacy for your business, its communications, and its customers. What Is DNSSEC and Why Is It Important? The Domain Name System (DNS) is responsible for converting URLs like www.example.com into IP addresses like 192.0.2.123.

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How to Create a Sketch Style Guide, Library, and UI Kit

Toptal

Sketch is a valuable, time-saving resource for any designer’s toolbox. Though not every designer chooses to do so, creating style guides in Sketch can make it even more of a time-saver.

How To 105
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Friends don't let friends build data pipelines

Abhishek Tiwari

Building data pipelines can offer strategic advantages to the business. It can be used to power new analytics, insight, and product features. Often companies underestimate the necessary effort and cost involved to build and maintain data pipelines. Data pipeline initiatives are generally unfinished projects. In this post, we will discuss why you should avoid building data pipelines in first place.

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CodeSOD: A Symbol of Bad Code

The Daily WTF

As developers, when we send data over the network, we can usually safely ignore the physical implementation of that network. At some level, though, the bits you’re sending become physical effects in your transmission medium, whether it’s radio waves or electrical signals. You can’t just send raw bits over the wire. Those bits have to be converted into a symbol suitable for the transmission medium.

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Key matchmaking players

Apiumhub

Matchmaking is not something new, however, it was used mostly for the marriage purposes. Nowadays, matchmaking platforms and robotics allow us to use it in other ways as well, for example, finding right events, doing networking in an efficient way, finding the right candidates, investors, finding organ donors, etc. And the main idea behind matchmaking is pairing people according to their values, goals, and needs.

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[The Source Podcast] Partner Spotlight – CDW

Dell EMC

In this episode of Dell EMC The Source podcast, our Partner Spotlight is on CDW. CDW is a premier provider of IT services, solutions & technology for business, government and education. They are also one of a very select number of companies to be awarded Titanium Black status in our Dell EMC Partner program — an exclusive status within the Titanium partner tier.

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Agile Q&A with Scaled Agile Expert Dean Leffingwell

CollabNet VersionOne

For years VersionOne has taken its role seriously in furthering agile research for the betterment of the software development industry. The State of Agile Report is one great example. For 12 years straight we’ve surveyed practitioners, IT leaders, executives and everyone in between to find out who is using agile, how they are using it and why. This is just one way the company has historically contributed to the software development community.

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Top 5 Challenges in Designing a Data Warehouse for Multi-Tenant Analytics

Multi-tenant architecture allows software vendors to realize tremendous efficiencies by maintaining a single application stack instead of separate database instances while meeting data privacy needs. When you use a data warehouse to power your multi-tenant analytics, the proper approach is vital. Multi-tenant analytics is NOT the primary use case with traditional data warehouses, causing data security challenges.

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Getting Lost at the Edge

Dell EMC

It’s hard to read any technology blog, research report, announcement or interview without seeing the word “edge.” It’s becoming almost as commonplace as “cloud,” and can be equally confusing. The concept isn’t necessarily new, however. Before the term “edge” caught fire, we had a long history of decentralizing applications and services—Content delivery networks (CDNs), DNS proxies and DDoS systems are all founded on the principle that the laws of large numbers (“too much” or “too many” of anythi

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Customer Service: Are You Doing Enough?

Strategy Driven

Believe it or not, customer service is the backbone of any successful business across all industries. It only takes a few minutes searching the web for leading causes of customer dissatisfaction and you will clearly see that insufficient customer service tops the list. It is a given that customers will have questions or issues with any product or service but it’s how you deal with those issues and questions that makes a difference.

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How to Effectively Brainstorm as a Team

Planbox

Being agile is about more than just speeding up the pace of your business. It is also about increasing the effectiveness of the work you do while doing less work. It is about creativity and innovation. One of the biggest aspects of being innovative and creative is brainstorming. Brainstorming is a creative technique that is accomplished through efforts made to find a specific problem or conclusion by compiling a list of ideas from a team’s members.

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Prepping the President for the Helsinki Summit

The Cipher Brief

For decades, former secretary of state and White House chief of staff James Baker has touted his version of a salty military catchphrase as a good-government mantra: “Prior preparation prevents poor performance.”. That doesn’t necessarily apply to intelligence; even exquisite inputs from the CIA and other spy agencies cannot guarantee that policymakers will perform well at high-stakes events like summits.

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.