October, 2014

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A Better Way to Address Performance Issues

Let's Grow Leaders

'“Will or skill” is an insufficient question when addressing performance issues. This model works okay if it’s truly a “skill” issue because managers know what to do next. They train, coach, or assign a buddy. But the “will issue” answer often begins a slide down a slippery slope of assumptive questions: Why doesn’t she care?

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Resilience: Standing Up Against Life’s Storms

General Leadership

'“A good half of the art of living is resilience.”. Alain de Botton. Resilience is not a new term in academic and preventive medicine circles, nor is the idea of nurturing people’s inner strengths a new idea. In fact, the view that resilience is an important aspect of our well-being has been gaining attention among researchers and health professionals over the last 25 or so years.

Study 167
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Why Disruptive Ideas Need Equally Disruptive Leadership

Terry Starbucker

'Since I left the corporate world a little less than four years ago, I’ve been lucky enough to have the opportunity to be a startup investor. It’s been one of the most awesome experiences of my life. I’ve been exposed to multiple industries and multiple talents that have taken my brain on a fantastic learning journey. One of the core words that are kicked around in these circles as we evaluate possible investments is “ disruptive “ That is, put in the form of a que

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History Is Made By Samsung: Knox Platform Enables First Consumer Mobile Device To Be Validated and Approved For U.S. Gov Classified Use

CTOvision

'For those of us who work in and around the enterprise security domain something unique has just happened. The U.S. Government has just approved a commercial consumer device, the Samsung Galaxy family of devices, for classified info. This means government organizations can establish new, smarter, more scalable mechanisms to get classified information to mobile users.

Mobile 139
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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The Filter Bubble is Silly and you Can’t Guess What Happened Next

Erik Bernhardsson

I’m at RecSys 2014 , meeting a lot of people and hanging out at talks. Some of the discussions here was about the filter bubble which prompted me to formalize my own thoughts. I firmly believe that it’s the role of a system to respect the user’s intent. Any sensible system will optimize for user’s long-term happiness by providing info back to the user that s/he finds useful.

System 100

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5 Reasons Teams Lose Confidence

Let's Grow Leaders

'Great leaders help teams visualize a winning future. They arm their team with the courage and audacity to remove roadblocks and galvanize people toward “impossible” feats. Take John. John had been in tough situations before, but this time the cocktail of challenges was just too much. He needed more time, more resources, better systems, and the uncertainty of the restructure was distracting to everyone, including him.

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Inclusion: 8 Drivers of Employee Engagement

General Leadership

'“When a team outgrows individual performance and learns team confidence, excellence becomes a reality.” Joe Paterno. We have all heard the homily “There is no “I” in “Team. ” As any sports coach knows, a team’s results overshadow the individual. You do have to have some top talent on a first class team, but any team is more than the sum of its parts.

Sport 167
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Do Leaders Need To Be Liked To Be Successful?

Terry Starbucker

'I was reading the Sunday NY Times this morning (my weekly old-school ritual) and came across this quote in Adam Bryant’s “Corner Office” column : I used to care a lot that people liked me. That’s no longer as much the case. Of course, nobody wants not to be liked, but I don’t care as much. I remember feeling liberated when it no longer influenced my decision-making. - Deborah Bial , president of the Posse Foundation.

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Watch My Friend Become My Hero: Cyber Security Champion and Lawyer Jody Westby Does Right Thing at Right Time

CTOvision

'If you have worked at the nexus of cyber security and policy you no doubt know Jody Westby. She speaks at cyber security events, writes white papers that are well reasoned and helpful, and provides context broadly to the community via periodic posts at Forbes (for example, see this great piece: [link] jodywestby/2014/01/20/dont-be- a-cyber-target-a-primer-for- boards-and-senior-management/ ).

Big Data 137
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Top 5 Challenges in Designing a Data Warehouse for Multi-Tenant Analytics

Multi-tenant architecture allows software vendors to realize tremendous efficiencies by maintaining a single application stack instead of separate database instances while meeting data privacy needs. When you use a data warehouse to power your multi-tenant analytics, the proper approach is vital. Multi-tenant analytics is NOT the primary use case with traditional data warehouses, causing data security challenges.

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The Filter Bubble is Silly and you Can’t Guess What Happened Next

Erik Bernhardsson

I’m at RecSys 2014 , meeting a lot of people and hanging out at talks. Some of the discussions here was about the filter bubble which prompted me to formalize my own thoughts. I firmly believe that it’s the role of a system to respect the user’s intent. Any sensible system will optimize for user’s long-term happiness by providing info back to the user that s/he finds useful.

System 100
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How to Thrive (and Not Dive) as a Change Agent

Change Starts Here

'When we take on a change agent role in an organization, we start off with high hopes for making a difference. Whether you’re hired into the position, assigned or volunteered to take it on, there are a number of things that can help set you apart as someone who can get things done. On the other hand, not doing these things can cause your effort to crash and burn.

How To 111
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How to Have a Difficult Conversation

Let's Grow Leaders

'When I ask leaders why they’re not telling people what they need to know, the most consistent response I get is “ Sh e or he didn’t ask.” Quite frankly that’s a cop-out. Yeah sure–ideally everyone would be ASKING for feedback. If you’re not asking, start asking now. It may be the only thing standing between you and the truth.

How To 180
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Train Your Replacement… Not Your Clone!

General Leadership

'An individual step in character training is to put responsibility on the individual. Robert Baden-Powell. The cold hard reality of being a leader is we all have either a physical or organizational shelf-life. This realization, no matter how difficult or painful to grasp, need not be a fatalistic view of your future, but instead the inspiration behind the desire to find the next-generation leader, capable and prepared to spring-board to organizational success from your mentorship and guiding han

Training 167
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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The Quickest Path To Building Trust – In Just 6 (Big) Steps

Terry Starbucker

'You’ve accepted a big leadership position at a company that had been mismanaged for many years, leaving its employees discouraged, jaded and skeptical. You have big plans to take this group to greatness using your brand of More Human Leadership, but the top brass wants it done “yesterday” What’s the first thing you must do to kickstart this transformation?

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Our Freemium Future: Development teams take advantage of free, entry-level versions of software 

CTOvision

'CTOs should consider having their development teams take advantage of free, entry-level versions of software – known as freemium software – to test out the functions of commercial products. From the perspective of Michael Williams, BIRT Product Evangelist & Forums Manager at reporting and analytics leader Actuate, freemium software is a resource that can really help the enterprise.

Software 115
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Women in Tech are Making Their Mark – Infographic

Women on Business

'We''ve Moved! Update your Reader Now. This feed has moved to: [link] If you haven''t already done so, update your reader now with this changed subscription address to get your latest updates from us. [link].

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So You Want to Be an Independent Change Management Consultant…

Change Starts Here

'It seems to be a trend that after spending enough time as an internal change management practitioner that you’ll have the desire to go out on your own and become an independent consultant. I frequently talk with people who are considering or in the process of making this transition, or who are at least dreaming of making the leap some day. I suspect that the tendency to want to escape is due in part because influencing change from the middle of an organization is at best challenging and a

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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How to Be Manager When Your Employees Are Older Than You

Let's Grow Leaders

'Pleased to welcome Scott Huntington with a guest post. Good news: You have been hired for a leadership or managerial position. Awkward news: You’re younger than the employees you’ll be managing. Discovering that you’re younger than your new employees is neither good news nor bad news. However, it has been known to make young managers uncomfortable or nervous.

How To 165
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The Two Most Important Questions In Leadership

General Leadership

'“Judge a man by his questions, …not by his answers.” Voltaire. 1. Do you know what you’re doing? 2. Do you know where you’re going? These are the two most important questions I ask when evaluating young leaders in my organization, or even when assessing my own leadership ability. I find answering these simple, deep-meaning questions tells me a lot about a leader’s impact and potential.

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Leading Past The Target

Terry Starbucker

'It was so much fun we didn’t want it to be over. We were having a great ride on this roller coaster, and the cool thing was, there were more thrilling twists and turns ahead of us. But reality had intervened, and we had to stop – and, on top of that, all the riders had to go their separate ways. It was July of 2010, and I was playing a round of golf with my core management team in Billings, Montana.

Metrics 108
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Lessons Learned: Are you one of the Fortune 500’s Unfortunate 221?

CTOvision

'The Recorded Future Special Intelligence Desk has just released a new Threat Intelligence Report we found to be full of important context and actionable information for enterprise cyber defenders. The report, titled The Fortune 500’s Unfortunate 221, is available for download here. This report is important for two key reasons: It shows a clear example of the strategic benefit of cyber intelligence to enterprise cyber defense.

Malware 115
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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9 Tips For Giving A Free Consultation

Women on Business

'We''ve Moved! Update your Reader Now. This feed has moved to: [link] If you haven''t already done so, update your reader now with this changed subscription address to get your latest updates from us. [link].

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What is your level of positivity?

Lead on Purpose

'“The most successful companies and businesses understand that their greatest asset is their people. When businesses take care of their people the businesses and their people thrive. When they don’t take careof this incredibly valuable resource, they lose it. Fast.

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5 Ways Naming Things Will Make You a Better Leader

Let's Grow Leaders

'The world goes nuts when someone finds a simple name for that universal feeling that makes you think more deeply about your leadership: Who Moved My Cheese , Flow , fill in your favorite blank __. You don’t need to wait for someone else to name it. Chances are you and your team can go a long way in naming your _(fill in your favorite blank here, e.g. challenge, knee jerk response, team dysfunction).

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The Eagle: Symbol of Greatness

General Leadership

'“You are a product of your environment. So choose the environment that will best develop you toward your objective…Are the things around you helping you toward success – or are they holding you back?”. Clement Stone. For thousands of years the eagle has served as the official seal of empires, leaders and strength. Fierce warriors have valiantly displayed the image of the eagle on their shields, on their banners, and on their uniforms.

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Revolutionizing Contact Centers: Next-Gen Tech for Enhanced CX

Speaker: Liran Meir Frenkel, Performance Management and RPA Sr Product Marketing Manager at NICE; Harpreet Makan, Practice Director at Everest Group; & Santhosh Kumar, Practice Director at Everest Group

As contact centers navigate the challenges of delivering excellence within budget constraints and adapting to evolving employee expectations, optimizing agent tasks becomes crucial. Discover a holistic approach across three pillars - people, process, and technology - that is essential to excel in this dynamic landscape, and explore how next-gen technologies such as generative AI, performance analytics, and process intelligence play a pivotal role in transforming contact centers into advanced CX

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3D Data Visualization with Open Source Tools: A Tutorial Using VTK

Toptal

How do we understand and interpret the huge amounts of data coming out of simulations? How do we visualize potential gigabytes of datapoints in a large dataset? In this article I will give a quick introduction to VTK and its pipeline architecture, and go on to discuss a real-life visualization example.

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Continued Controversy over Smartphone Encryptions

CTOvision

'With Edward Snowden’s revelations, the myriad of recent information breaches at large corporations, and the extraordinary level of digitalization in our country, the American public has never placed a higher value on cyber security. This heightened attention has manifested itself in recent actions by Apple and Google that have provided higher levels of encryption for smartphone data.

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Are You too Hard on Yourself?

Women on Business

'We''ve Moved! Update your Reader Now. This feed has moved to: [link] If you haven''t already done so, update your reader now with this changed subscription address to get your latest updates from us. [link].