N2Growth Blog
NOVEMBER 28, 2011
By Mike Myatt , Chief Strategy Officer, N2growth. Have you ever noticed how the best leaders also tend to be the most curious leaders? Great leaders simply aren’t satisfied with what they know. They possess an insatiable curiosity for discovery and learning – they are in constant pursuit of what they don’t know, and what lies ahead.
Terry Starbucker
NOVEMBER 27, 2011
Every successful leader gets this question posed to them at one time or another: “How did you do it?” It’s always enlightening to read and hear the answers, because, after all, these folks have the benefit of hindsight to piece together all the relevant and important steps that led them to the top of the heap. I’ve been fortunate enough in my 30 year career to have been asked that question too, and after a good bit of reflection, I can break it down to 10 essential steps:
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Change Starts Here
NOVEMBER 10, 2011
To be an effective change agent, you must have some power within your organization. In general, power is the energy to make something happen. In the context of an organization, your personal power directly impacts your ability to influence change. Without it, you’re just spinning your wheels. Having power provides benefits that help you implement change.
The Recovering Engineer
NOVEMBER 4, 2011
When you feel that you have been verbally attacked, it is incredibly difficult to think of the right words to calm the situation and disarm a verbal aggressor. Developing power phrases for use in various situations can help you get past this mental roadblock so that you can respond calmly and quickly in a wide range of situations. In working with workshop participants and coaching clients to find good ways to address specific, emotionally charged situations, I have learned three power phrases yo
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.
Lead on Purpose
NOVEMBER 26, 2011
Merriam-Webster’s dictionary lists several definitions for the word relationship. The term is generally used to denote family ties, but it’s also used as a state of connecting or binding participants. Actions that bring people together and bind them in a common cause are key to building effective relationships. I was first introduced to the statement ‘leadership is a relationship’ in the book The Leadership Challenge by James Kouzes and Barry Posner.
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N2Growth Blog
NOVEMBER 17, 2011
By Mike Myatt , Chief Strategy Officer, N2growth. All leaders measure things – the question is are they measuring the right things, for the right reasons, and at the right times? Complicating matters further is the reality that each industry, sector, vertical, and micro-vertical all have unique business drivers. Moreover, depending on how a business is positioned, where it is in its maturation lifecycle, or what its current financial condition looks like, will dictate which factors may b
Terry Starbucker
NOVEMBER 13, 2011
The other day I was cleaning out some of my old files and I came across an article I had copied from the Wall Street Journal back on October 21st, 1993, written by Peter Drucker. It was entitled, “ The Five Deadly Business Sins ”. After scanning through the lessons I remembered why I took the time to make a copy of the article. The advice was classic Drucker – simple, straightforward, and timeless.
Change Starts Here
NOVEMBER 3, 2011
I have been working with a coaching client on starting up a new initiative to get a broader on-going project back on track. Together, we came up with the key communication points to introduce the new initiative to a group of high-level managers. The basic elements make a good template for how to tell the story of a renewed change effort. The recent history, how we got to this point.
The Recovering Engineer
NOVEMBER 17, 2011
The communication process really should be easy. You say something to another person. They hear it. They act in a way that is consistent with what you said. End of discussion. And, it’s not quite that easy. In reality, the process for spoken communication goes like this: You get a picture in your mind of what you want to communicate. You convert that picture into words, tone, and body language that describes the picture as you see it.
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Multi-tenant architecture allows software vendors to realize tremendous efficiencies by maintaining a single application stack instead of separate database instances while meeting data privacy needs. When you use a data warehouse to power your multi-tenant analytics, the proper approach is vital. Multi-tenant analytics is NOT the primary use case with traditional data warehouses, causing data security challenges.
Women on Business
NOVEMBER 7, 2011
Guest post by Patricia Sadar (learn more about Patricia at the end of this post). You may consider yourself a superwoman when it comes to juggling your calendar, work schedule, friends, and loved ones. Take a moment to answer the following questions to see how committed you are: Do you have a solid career plan with time lines? Do you know what your next career step is?
Next Level Blog
NOVEMBER 16, 2011
In what ended up being a pretty close game, Duke beat Michigan State at Madison Square Garden on Tuesday night. In the process, Coach Mike Krzyzewski set a record by winning his 903 division I. Please click the headline to read the whole story.
Steve Farber
NOVEMBER 28, 2011
This is a good time of year to remind yourself of the people you’re grateful for, and then let them know by writing (and delivering) a “Professional Love Note.” Don’t be surprised if it ends up being the most meaningful gift you give this year. To get you started, try these guidelines (from The Radical Leap Re-Energized ): Think of a specific person at work.
Terry Starbucker
NOVEMBER 20, 2011
I’m sure you’ve all heard this one before: “You Only Have One Chance To Make A Great First Impression” In fact, I bet you’ve heard it hundreds of times. Because it’s true. “ First Impressions ” leave an indelible mark on everyone – a mark that takes up so much space in the brain that the second, third, fourth, and on into the thousands of impressions can get crowded into the deeper crevasses.
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Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.
Change Starts Here
NOVEMBER 15, 2011
Today’s guest is Amir Ghannad, Director, Atlanta Plant and North America Lean Manufacturing/Workplace Excellence at Sunny Delight Beverages Co., who shares the story of how he and his team transformed the performance of the company’s Atlanta Plant. In 2006, the Sunny Delight Plant in Atlanta was overwhelmed by an increased level of complexity and a clear lack of trust and confidence in leadership.
The Recovering Engineer
NOVEMBER 21, 2011
Ignore these critical considerations when you write, and you could invite a communication disaster. Written messages just might be the most dangerous form of communication. There are so many ways that they can go wrong and lead to miscommunication. If you have ever written a message that someone else misunderstood, then you know what I mean. While, the general rules of effective communication apply equally to both spoken and written forms, there are some special factors to remember when you comm
Women on Business
NOVEMBER 25, 2011
Guest post by Dan Azeroual. There’s no question that the big banks & Wall Street are under Congressional and regulatory siege (or is it the other way around?). The reason, of course, is that if Washington is going to bailout the too-big-to-fail banks, then Washington needs to show everyone, from the “Occupy Wall Streeters” to the Tea Partiers, that it’s going to be calling the shots, all the way down Wall Street, to keep the bankers in line to prevent another financial fiasco.
Next Level Blog
NOVEMBER 14, 2011
If you’ve flown on a commercial airliner, you’ve heard the flight attendants say something along the lines of, “In the unlikely event of a loss of cabin pressure, yellow oxygen masks will deploy. Please click the headline to read the whole story.
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Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.
Steve Farber
NOVEMBER 29, 2011
On Thanksgiving day, Paul Chaffee celebrated his 27th year at the US Postal Service. He tells me that he’s very thankful, because, he says, “I have truly been able to do what I love in the service of people who have loved what I’ve done.” I’m thankful for Paul’s generosity of heart, and for his willingness to share the Professional Love Note he recently wrote (and delivered) to Hannah Lohman, a carrier on his team.
Dion Hinchcliffe's Web 2.0 Blog
NOVEMBER 18, 2011
The title of this post is almost right. The workplace of tomorrow will look like a lot of things actually, including the Internet; just not a whole lot like the way our organizations look today. For one, the workplace itself has steadily begun to disappear as teleworking becomes more and more prevalent, though the latest data shows this will take longer than other more imminent changes.
Change Starts Here
NOVEMBER 23, 2011
Thank you, blog reader. You challenge me to share practical tips and worthwhile ideas on a regular basis. Thank you, coaching client. It is an honor to walk beside you as you influence change in your organization. Thank you, workshop attendee. You inspire me to develop frameworks that make complex work manageable. Thank you, newsletter subscriber. You motivate me to create content worthy of your inbox.
The Recovering Engineer
NOVEMBER 10, 2011
Before you start looking for the right communication technique or words to use to convey an idea, you must consider three critical factors. They are not complicated. They are important. Failure to include them in your thinking, could lead to a failed communication. Proper consideration of these three factors coupled with understanding the underlying principles of communication and conflict resolution will lead you to successful, powerful, and effective communications.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Women on Business
NOVEMBER 28, 2011
This is the perfe ct time of year, when food is front and center in our minds, to honor a woman who has been in the food services industry for several decades. Yet, it’s not about her relationship with food that we’ll discuss; it’s about her relationship with women. Victoria Vega is the National Director of Business Development, Corporate Dining for CulinArt Managed Dining Services.
Next Level Blog
NOVEMBER 18, 2011
Week by week, Fox and his staff have made adjustments in the game plan to take advantage of Tebow's strengths. You have to give them credit for that because a lot of coaches wouldn't. There are a few. Please click the headline to read the whole story.
Steve Farber
NOVEMBER 30, 2011
Since you’re reading this blog, I’ll assume that you’re the kind of person–the kind of leader–who seeks to move beyond your own (very important) personal development and have an impact on the world around you. Then I invite you to watch this video and–if it strikes a chord in you–share it with as many people as you can: What do you think?
Lead on Purpose
NOVEMBER 12, 2011
The old saying goes “opportunities are all around us.” There are times when that statement is true for all of us, but the opportunities usually are not apparent. Opportunities come in different ways. Some are easy to spot and gladly accepted (getting that promotion at work). But more often opportunities are obscure and usually difficult to perceive as providing benefit.
Speaker: Liran Meir Frenkel, Performance Management and RPA Sr Product Marketing Manager at NICE; Harpreet Makan, Practice Director at Everest Group; & Santhosh Kumar, Practice Director at Everest Group
As contact centers navigate the challenges of delivering excellence within budget constraints and adapting to evolving employee expectations, optimizing agent tasks becomes crucial. Discover a holistic approach across three pillars - people, process, and technology - that is essential to excel in this dynamic landscape, and explore how next-gen technologies such as generative AI, performance analytics, and process intelligence play a pivotal role in transforming contact centers into advanced CX
QAspire
NOVEMBER 2, 2011
Knowledge industry, particularly software, is full of people who possess “ know-how ” – knowledge of how to get something done. Give them a task, and they will be able to apply their technical skills (read ‘know-how’) to accomplish it. A lot of people possess a very sound “ know-what ” – knowledge of facts, figures and methods. Give them a topic and it is likely that they know the theory and facts.
Six Disciplines
NOVEMBER 16, 2011
Several studies over the past few years reiterate the return on investment (ROI) of strategy-driven employee engagement programs, confirming the importance of an engaged workforce on bottom-line results. The 2009/2010 Towers Watson (formerly Watson Wyatt) communications study found that companies that are highly effective communicators had 47% higher total returns to shareholders over the last five years compared with firms that are the least effective communicators.
Women on Business
NOVEMBER 29, 2011
Christina Shi is the Chief Operating Officer at Nike, Inc. and when you look into her progress and career path she brings a whole new meaning to the company slogan of “just do it”. Through her career, Christiana has taken a lot of risks. She started as a management consultant working for McKinsey & Co. where she started building the network that would eventually launch her to the top.
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