Sat.Aug 10, 2019 - Fri.Aug 16, 2019

Article: Empathy is a Technical Skill

InfoQ Culture Methods

Empathy, like software, is a deeply technical topic that can challenge you in the best way while making your life richer and more rewarding.

Investing in Career Growth & Team Development – Advice From 3 Engineering Leaders


As engineering managers and leaders, our job of course is to help our teams deliver value to the organization and its customers. That’s our sprint-by-sprint purpose in a nutshell. Yet from a higher level, our role is to ensure that both engineers and teams continue to grow and develop. With an eye on the long-term health of our teams, our engineers, and our companies, that latter responsibility is at least as critical as the products we deliver.

Scrum by Example – Team Friction Inspires Working Agreements

Agile Pain Relief Notes from a Tool User

Working Agreements are a simple, powerful way of creating explicit guidelines for what kind of work culture you want for your Team. They are a reminder for everyone about how they can commit to respectful behaviour and communication.

Team Building Mental Models

TL; DR: Team Building Mental Models. Team building has always been a challenge, not just since the advent of agile frameworks and the resulting emphasis on self-organization, engagement, and achieving a valuable objective.

Production Excellence: Practical Lessons from Site Reliability Engineering

Speaker: Liz Fong-Jones, Principal Developer Advocate,

Modern software organizations build increasingly complex distributed systems with many moving parts. As senior software leaders, we often struggle with noisy alerts, grumbling between Dev and DevOps, slow incident resolution and many other related pain points. It’s hard to figure out what to do with this increasingly difficult problem, yet it’s clearly our responsibility to deliver features and production quality. We are excited to be joined by Liz Fong-Jones, who has a deep understanding of what it takes to implement SRE-type practices in many different kinds of organizations. She brings together a picture and set of practices under the umbrella of Production Excellence that provides a clear and practical plan for senior software leaders.

Fractional CTO


Since the early 1990s, I’ve been a part of 50+ startup companies in various roles, and have informally advised 100s of other startups.

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More Trending

Why Integration Tests won’t save you… or your software


Did the title tease you? Great, job is done! Today I will tell you my story about Integration Tests; it came after another knowledge share lunch with my pal Kenny.

If You’re Only Transmitting You’re Not Influencing

Next Level Blog

As I’ve written here before , effective leadership communications involves two distinct activities – transmitting and receiving. You can think of it like a two-way radio or a smartphone. They only work when they both transmit and receive. For your leadership communications to be inspirational and influential, you need to do both as well. Too many people in leadership roles overemphasize the transmission and underemphasize the reception.

Leadership Drives Digital Transformation Success

When it comes to near-term survival, organizations know they are fighting for their digital existence. Still, despite 80% of organizations moving forward with their digital transformation efforts, very few have experienced the heights of success they hoped.

Metrics Matter: The 4 Types of Code-Level Data OverOps Collects


All the data in the world means nothing if it’s not the right data. But when it comes to delivering reliable software and troubleshooting issues, what is the right data?

Organizing for Customer Centricity

Speaker: Tatyana Mamut, Head of Product, Nextdoor

Most companies today say they are “customer centric.” Yet many still make decisions primarily based on competitor threats, technical architecture, or executive opinions. So what sets apart those that talk the talk, and those that walk the walk? Join Nextdoor's Head of Product Tatyana Mamut, PhD as she outlines the 7 habits of truly customer-centric companies.

Can a Development Team Member Be the Scrum Master?

“Can a Development Team member be the Scrum Master?”. This is a common question in my Professional Scrum classes. It often comes up early when we are still learning the basics of the Scrum framework.


Cloud Software Development: Planning the Journey


For software companies developing new solutions in the cloud, the overall mission can be a daunting proposition. Cloud is an ever-evolving landscape, where one piece of technology may be popular one day, only to be replaced for something better a little while later.

Why DevOps Implementation is Often Unsuccessful – and How to Fix It

Much like “blockchain” and “big data,” the term “DevOps” is another buzzword currently being thrown around the IT departments of large organizations.

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How To Remain a Balanced Leader

N2Growth Blog

Most high-performing leaders concern themselves with that which other people value most and if they do it well those leaders usually climb the corporate ladder fast.

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The 5 Levels of Analytics Maturity

Basic dashboards used to be enough to thrill end users. But over time, modern capabilities have emerged—and bare-minimum features are no longer cutting it. How have analytics changed? And where do your BI offerings fall short? Find out sophisticated ways to future-proof your application. Brought to you by Logi Analytics.

Moving Motivators: what really motivates you?

At a previous work place, we had copies of Management 3.0 by Jurgen Appelo. The book provides tools and practices that you can apply while managing an organization. We were curious to unpack a couple of the mentioned practices.

Measuring CI/CD Adoption Rates Is a Problem

The New Stack

Two years ago we noted that not all developers use CI/CD as “only” 42% of a Digital Ocean survey were using continuous integration/continuous deployment (CI/CD).

Three Insights from the World’s Leading IT Organizations

IT is in a state of change on a consistent basis, but never more so than now. With the increasing importance of the digital customer experience across all industries, technology is at a new inflection point in how it can fundamentally impact executive priorities.

Who is Full Stack Developer: Role Description, Skillset, When to Hire


Airlines, insurance companies, healthcare providers, small companies and global software vendors, and even online churches publish job postings looking for “passionate, talented full-stack software developers” to join their teams.

Walk a Mile in Your Customer's Shoes

Speaker: Steven Haines, Founder and CEO, Sequent Learning Networks

Product professionals use phrases like "voice of the customer," and "user experience" so often that it can be easy to lose sight of their actual meanings. How can we, as product professionals, learn to keep customers and users at the heart of our work? Join Steven Haines, globally recognized thought leader and author, as he guides us through a memorable journey demonstrating how you can walk a mile in their customer's shoes. He'll explore how, by developing true empathy for your users, you can ensure you're creating the features and products they actually want.

My Journey as a Scrum Master

Let’s start with a word of warning. This can be considered as a long article. To help you out, I divided the article into two parts. The first part contains my personal journey in becoming a Scrum Master, the second part includes recommendations for new Scrum Masters.


2019 Scrummer Reading List +


2019 Scrummer Reading List. It’s that time of year again - and our annual reading list is back with a twist. For 2019 we’re expanding the suggestions from the Scrum Inc. Team to include podcasts and even some TV shows. We’re hoping to add your suggestions to the list.


The Impact of DevOps on Database Monitoring and Management

The rise of DevOps has broken down silos and brought database administrators (DBAs) and application developers closer together to deliver software faster and in a more agile manner.

How reference architectures create new possibilities for DevSecOps


Adding security controls into a DevOps pipeline is a challenge on a good day.

Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

Crafting a Good Sprint Goal - Learning From the City of Pisa

Scrum is a goal driven framework. And that is what I really like about Scrum. If I can summarise Scrum Guide into one sentence, it is about delivering an increment that meets the Sprint Goal. A Sprint is not about matching our previous velocity, although velocity might be useful in certain cases.


Software Engineers: Confidence Matters Just as Much as Ability


Software engineering is a skilled task; those who obtain the experience and credentials necessary to become engineers know this, as do their employers.

How to Transition to Become a DevOps Engineer

You’ve either heard the buzzword or you’ve seen the extensive list of rewarding aspects that come with being a DevOps engineer.

Hosted private cloud: Key benefits and drawbacks


A recent Gartner report claims that 28% of spending in key IT segments will shift to the cloud by 2022.

How To Take Action on Customer Discovery

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

We all want to build successful products - and that means satisfied customers. Before anything else, you must understand what problems you can solve. The best way to do that is to get out of the building and start asking questions. But how can you make the most of those conversations, and ensure that you walk away with productive insights? Join Nick Noreña, educator, entrepreneur, and currently Innovation Coach and Advisor at Kromatic, as he covers how we can effectively action our findings from customer discovery conversations.