A key challenge for all technology leaders is building a strong relationship with internal stakeholders and customers.
Often, senior stakeholders view technology delivery as a ‘black box’. It incurs a lot of costs and is strategically critical - but is very little understood. As a result, CTOs may find it difficult to build dialogue, understanding and trust.
This practical guide focuses on a simple set of reporting and metrics for the CTO to greatly improve the quality of interaction with internal stakeholders at the OpCo and C-Suite levels.