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IT to thank for most of Radisson Hotel Group’s business initiatives

CIO

With stints at Procter & Gamble, HPE and DHL, Jaime González-Peralta landed at Radisson Hotel Group four years ago as CIO for EMEA and then became global CIO in April 2020 — a particularly complex moment due to the paralysis that the pandemic inflicted on the world of travel. How have you rebuilt all the IT talent?

Hotels 280
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Choice Hotels’ all-in cloud journey to sustainable business value

CIO

Choice Hotels International’s early and big bet on the cloud has allowed it to glean the many benefits of its digital transformation and devote more energies to a key corporate value — sustainability, its CIO maintains. And his team can do this more sustainably, another “benefit that’s important to us,” Kirkland says. “If

Hotels 357
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Kayak co-leads Life House’s $60M Series C to ‘reimagine’ the hotel experience

TechCrunch

Life House , a boutique hotel brand that has built software aimed at helping independent hotel owners and operators, has raised $60 million in a Series C round of funding co-led by new investors Kayak and Inovia Capital. Rami Zeidan started Life House after nearly a decade of working in different areas of the hotel industry.

Hotels 220
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Wheel the World grabs $6M to offer guaranteed accessibility, price match for hotel rooms

TechCrunch

Today, the company announced two new booking tool features, including guaranteed accessibility for hotel rooms booked from its website and a price match offer. The company also now price matches hotel rooms from other booking platforms, including Booking.com, Expedia and Travelocity. “We Those are things that we haven’t done yet.”

Hotels 239
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IHG maximizes hospitality with multicloud

CIO

For IHG Hotels and Resorts, the cloud provides just the right accommodation for business success. Moreover, IHG’s cloud backbone enables it to take advantage of emerging SaaS offerings, such as Speakeasy AI conversational chatbots, and deliver its own IHG Voice Cloud AI service to help guests and reception desk clerks at hundreds of hotels.

Hotels 329
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How Attribute-Based Shopping Will Change Hotel Booking

Altexsoft

When searching for hotel rooms, parents with young children may very much prefer to not have a fireplace or a high floor view, while honeymooners may be willing to pay to have both a fireplace and a view. Many hotels, though, still use an old shopping model. shift to more premium rooms and rates ” even in its early trials with ABS.

Hotels 111
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How to gain a five star security reputation in hospitality

CIO

Achieving and sustaining compliance with the Payment Card Industry Data Security Standard (PCI DSS) is a daunting challenge for hotels because they handle many complex payment business cases. For example, consider the numerous new booking options and services to improve the customer’s experience during the reservation process and their stay.

Hotels 253