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Get AI in the hands of your employees

CIO

Franchetti acknowledges that a KPI- and outcome-driven method is still appropriate for many technology rollouts, but “the organic approach is better for AI, so our deep software development subject matter experts can innovate without a targeted business outcome,” he says. “Of

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5 key metrics for IT success

CIO

Rate of change “The most important metric for IT success is rate of change,” says Nicolas Avila, CTO for North America at IT and software development company Globant. IT Leadership, IT Strategy Still, when all is said and done, some key metrics stand out above the rest for accurately measuring IT success. Here they are.

Metrics 350
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The Shift Beyond the Hype: Transitioning from Vanity Metrics to Authentic Business Objectives

Xebia

Plus, some of these vanity metrics gain significance when paired with a complementary KPI that provides a more realistic view of the business landscape. In the absence of context or the integration of a vanity metric with a relevant KPI, it is nothing more than congratulator y high-fives to oneself.

Metrics 130
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How VWFS SA’s CIO helps drive online car purchases

CIO

When it started talking about improving the online application process, it was lucky it could use software developed by one of these shareholders to make the application process a lot shorter. Automotive Industry, CIO, Digital Transformation, IT Leadership

KPI 130
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Data-driven Software Engineering: How to Avoid Common Problems

Exadel

This tends to happen only when the human side of engineering is taken into account at the beginning of a KPI or OKR initiative. With this in mind, a successful data-driven software engineering organization will figure out what makes its people want to succeed and what they need to do their jobs better. Engineering Metrics.

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Why Customer Success Is More Critical Than Ever At Cloud-Native Companies

Battery Ventures

As the velocity of software development and deployment increases, customer success plays an increasingly critical role in shortening the time to value and accelerating growth earlier in the customer lifecycle. In both cases, the metrics are ones that customer success, support and sales can align on.

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Process by Management

The Daily WTF

This was Millie's first time overseeing a pool of software developers, but she had an MBA. Management was management, and there was no reason she had to understand what developers did , so long as she understood the key performance indicators (KPI). They're still hiring for software developers.