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5 hot IT budget investments — and 2 going cold

CIO

Madhumita Mazumdar, GM of information and communications technology, replaced six different telecom systems, along with its contact center, in favor of cloud-based unified communications platform RingCentral. Enterprise communications services saw slow but steady 1.6% The unified communications market’s meager 1.6%

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Dow makes production more efficient through IT-OT collaboration

CIO

It’s a project that has earned Dow a CIO 100 Award for IT innovation and leadership. Kalmar expanded her leadership team to include someone specifically accountable for enterprise change. Learn as you go, communicate your wins, and continue to listen to your stakeholders.”. Unified Communications

Chemicals 246
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This Year’s Ten Digital Strategies for the Next-Generation Enterprise

Dion Hinchcliffe's Web 2.0 Blog

Enterprises much take charge, provide clear leadership, and anoint official social network(s) as appropriate. While Social CRM is the official buzzword for this approach and is the industry where you can find the most applicable technology support, you really only need some community software, a simple strategy, and some community managers.

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Flexential – Providing Enterprises with the Interconnected Data Center and Hybrid Cloud Solutions They Need

CIO

They must also deliver the speed and low-latency great customer experiences require in an era marked by dramatic innovations in edge computing, artificial intelligence, machine learning, the Internet of Things, unified communications, and other singular computing trends now synonymous with business success.

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Why Flexibility Is Driving the Future of Business Success

CIO

A cloud-based platform allows unified communications as a service (UCaaS), contact center as a service (CCaaS), communications platform as a service, and workstream collaboration to act together to accelerate innovation — allowing projects that once took months or years to be completed in weeks or even days. IT Leadership

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What We Know About Making Enterprise Social Networks Successful Today

Dion Hinchcliffe's Web 2.0 Blog

Just like you’d never let your organization operate without a well-articulated vision, a relentless focus on growth and development, regular investment in better performance, careful strategic oversight, and passionate involvement by leadership as well as the rank and file, your ESN can’t lack for these elements either.

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