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9 tips for achieving IT service delivery excellence

CIO

IT service delivery enables an organization to give end users access to essential IT services by designing, developing, and deploying key technology resources, including applications and data. Develop a structured service catalog and adapt Achieving service delivery excellence is not a one-size-fits-all process.

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LLMs Demand Observability-Driven Development

Honeycomb

Some of these things are related to cost/benefit tradeoffs, but most are about weak telemetry, instrumentation, and tooling. If you have only instrumented your software with metrics, for example, you have no way of verifying that a spike in api_requests and an identical spike in 503 errors are for the same events (i.e.,

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Data-Driven Recruiting: All You Need To Know

Hacker Earth Developers Blog

When you need to scale your business, you look at the recruiting teams to bring in the talent needed for success. TTH (Time To Hire) is a metric every recruiter is familiar with. Being aware of the right metrics enables tech recruiters in streamlining and optimizing every step of the funnel to increase overall effectiveness.

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Lavender lands $13.2M for its AI-powered email marketing engine

TechCrunch

Years ago, Will Allred and William Ballance were developing a tech platform, Sorter, to apply personality and communication psychology to marketing campaigns. “In today’s climate, teams have to do more with less. While sales team sizes shrink due to layoffs, teams use Lavender to make each rep more effective and efficient.”

Marketing 247
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Employee engagement: 10 best practices for improving your culture

CIO

When employees disengage from work — often called quiet quitting — it starts a ripple effect that can damage everything from their career trajectory to your team, company, and the global economy. Those lucky few find meaning in their work, feel connected to their team and organization, and feel proud of what they do. trillion in 2022.

Culture 328
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Cybersecurity Snapshot: New Guide Details How To Use AI Securely, as CERT Honcho Tells CISOs To Sharpen AI Security Skills Pronto

Tenable

A mix of anxiety and empowerment ” (Tenable) “ CISOs’ crucial role in aligning security goals with enterprise expectations ” (Help Net Security) “ What’s important to CISOs in 2024 ” (PwC) VIDEOS CISO Predictions for 2024 (CISO Tradecraft) Achievements and Aspirations: Reflecting on 2023 and Predicting 2024 (CISO Global) 3 - U.K.

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Better, faster decisions: Why businesses thrive on real-time data

CIO

But poor data quality, siloed data, entrenched processes, and cultural resistance often present roadblocks to using data to speed up decision making and innovation. Organizations utilizing real-time data are the best positioned to deal with volatile markets.” — Jason James ( @itlinchpin ), CIO at Net Health.

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