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SAP and Nvidia expand partnership to aid customers with gen AI

CIO

SAP and Nvidia announced an expanded partnership today with an eye to deliver the accelerated computing that customers need in order to adopt large language models (LLMs) and generative AI at scale. Those might be your HR policy, your travel policy, compliance documents, your legal documents, that might be in a SharePoint or on a portal.”

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Accelerating Industry 4.0 at warp speed: The role of GenAI at the factory edge

CIO

Within seconds, you are traveling faster than the speed of light to reach a Klingon war in the Alpha Quadrant–arriving in minutes versus years. While warp speed is a fictional concept, it’s an apt way to describe what generative AI (GenAI) and large language models (LLMs) are doing to exponentially accelerate Industry 4.0.

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Embracing Generative AI in health: focus on adoption, execution, outcomes and the human side

CIO

due to higher turnover rate of nurses, hospitals have employed traveling nurses. On average, hospitals would save $3,084,000 per year by eliminating the need for traveling nurses, according to NSI. Given these pressures, it is understandable that healthcare professionals are now turning to generative AI for help. In the U.S.,

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How AI is helping the NFL improve player safety

CIO

From the initial kickoff at Allegiant Stadium in Las Vegas for Super Bowl LVIII on Sunday, an artificial intelligence platform will be tracking every move on the field to help keep players safer. Like many other professional sports leagues, the NFL has been at the leading edge of data-driven transformation for years.

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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

A new business unit, which also has hubs in Brussels, Frankfurt, Gdansk, Vienna, and Zurich, Digital Hangar was founded in September 2022 with the aim to create the world’s best-connected travel experience, incorporating both in-person and digital services. In June, the Lufthansa Group’s Digital Hangar touched down in Barcelona.

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CIOs rethink all-in cloud strategies

CIO

The resulting infrastructure of choice — a combination of on-premises and hybrid-cloud platforms — will aim to reduce cost overruns, contain cloud chaos, and ensure adequate funding for generative AI projects. This refinement of thinking about the cloud comes as hefty AI costs loom on the horizon.

Strategy 360
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AI with a Human Touch: The Winning Formula for Travel Contact Centers

Coforge

The travel industry acts as a microcosm for key trends in contact centers. Traveler preferences vary dramatically across generations. Further complicating the landscape, Artificial Intelligence (AI) is poised to revolutionize customer service, offering a future filled with automation and highly personalized interactions.

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