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Toyota transforms IT service desk with gen AI

CIO

Ballard is also the technology executive responsible for both the company’s battery electric vehicle (BEV) platform as it shifts to electrification, and its digital platform engineering and architecture organization, and he counts on conversational AI and generative AI as major components to transform HR and IT service requests.

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Future-Proofing Your Business with Hyperautomation

CIO

Robotic process automation (RPA) is a well-established means of automating repetitive business processes implemented in software. Combined with RPA tools they enable much greater levels of automation of many business processes. Combined with RPA tools they enable much greater levels of automation of many business processes.

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Automation Anywhere expands into process discovery with FortressIQ acquisition

TechCrunch

Automation Anywhere , which is best known for its robotic process automation (RPA) software, plans to expand the platform. FortressIQ gives Automation Anywhere this missing process discovery component, which enables AI-fueled software to map internal processes in an automated way, replacing high-priced consultants.

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5 investors discuss the future of RPA after UiPath’s IPO

TechCrunch

Robotic process automation (RPA) has certainly been getting a lot of attention in the last year, with startups, acquisitions and IPOs all coming together in a flurry of market activity. RPA allows companies to automate a group of highly mundane tasks and have a machine do the work instead of a human. Probably not.

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A CISO POV: Securing AI in your company

CIO

In my recent column, I delved into the challenges enterprises face in integrating AI into the workplace and outlined strategies for CISOs to monitor or control the use of AI effectively. The focus was on ensuring safe generative AI practices within organizations. How has AI penetrated the typical enterprise?

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JLR revs up AI and intelligent automation initiatives

CIO

Anthony Battle is leaning heavily on AI and IA — artificial intelligence and intelligent automation — to deliver digital transformation at luxury auto maker Jaguar Land Rover. When it comes to anything generative AI or automation orientated, “Everybody wants to help us on that journey.” There’s demand for it, too.

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IT to thank for most of Radisson Hotel Group’s business initiatives

CIO

They collaborated with each other, but before the pandemic, in Q1 of 2020, I became global CIO and brought together both organizations. Are you already working with generative AI? This is what happened with RPA. We tested it three years ago, saw its usefulness, and now we have an RPA factory for the entire company.

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