Managing an Online Travel Agency: How Back Office System of an OTA Works
Altexsoft
JUNE 21, 2019
Sending a booking request to supplier Once a user confirms a booking and pays via an integrated payment gateway the booking request is sent to a provider (GDS, hotel, airline, etc.). The provider must issue a ticket (in case of airlines) or send a booking confirmation (hotels). Communicating with customers. Booking desk.
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