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Insurance IT leaders herald new era for digital customer experience

CIO

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. We are paying very close attention to trends from a customer perspective.

Insurance 328
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Swiss Re streamlines insurers’ natural disaster response with AI

CIO

Natural disasters have been increasing in frequency, severity, and diversity in recent years, pressuring insurers to be more efficient and to anticipate event and claim fallout. Second, RDA addresses post-NatCat planning to help insurers’ prioritize property inspections. trillion.

Insurance 246
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Trends Shaping the Insurance Industry in 2024

Perficient

This blog was co-authored by Perficient’s Insurance Principal and expert: Brian Bell As we step into 2024, the insurance industry faces significant transformations driven by technological advancements and evolving customer expectations. Harnessing data insights for informed decision-making and actionable analytics.

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Cowbell raises $100M to build out its AI-based cyber insurance platform for SMBs

TechCrunch

Cybercrime is on the rise, and today an insurance startup that’s built an artificial intelligence-based platform to help manage the risks from that is announcing a big round of funding to meet the opportunity. “Underwriting cyber insurance for SMEs is a more dire prospect than for large enterprises,” he said.

Insurance 260
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Demystifying Artificial Intelligence (AI) and Generative AI

Newgen Software

Artificial intelligence (AI) has made its presence felt across all domains. The continuously evolving technology keeps tech enthusiasts and industries on the edge, making them wonder what’s next. The latest to jump onto the artificial intelligence (AI) bandwagon is Generative AI (GenAI). Happy exploring!

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5 Benefits intelligent document processing brings to content management

CIO

As explained in a previous post , with the advent of AI-based tools and intelligent document processing (IDP) systems, ECM tools can now go further by automating many processes that were once completely manual. In this piece, we’ll look at five examples of benefits modern ECM systems can bring to companies across several vertical industries.

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Business intelligence and analytics firm Pyramid Analytics raises $100M

TechCrunch

Pervasive BI remains elusive, but statistics on the category reveal that about a third of employees use BI tools for analytics to inform strategy. The big data and business analytics market could be worth $684 billion by 2030, according to Valuates Reports, if such outrageously high estimates are to be believed.

Analytics 215