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Cybersecurity Snapshot: As OpenAI Honcho Hits Capitol Hill, Regulatory Storm Clouds Form Over AI La La Land

Tenable

Dive into six things that are top of mind for the week ending May 19. where Sam Altman, CEO of ChatGPT-maker OpenAI, testified before the U.S. Also, the public’s nail biting over AI is real. In addition, a new AI chatbot may soon answer your burning questions about the dark web. And much more!

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Customer service: five trends

Xebia

In this blog, I will share five trends that are having the most impact in the world of customer service. Every organization has an ‘open kitchen’ due to digital customer service A restaurant chef, working in an open kitchen has to think twice about the ‘3-second rule’ when it comes to fallen food. Did a piece of food fall on the floor?

Trends 130
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Is Generative AI the New Artificial Intelligence for Business

Sunflower Lab

Google has long been considered a technological leader and thus, the time and thought Google has put into AI gives one clear message: AI is a technological frontier to be explored and has the potential to benefit multiple industries. Will generative AI really allow businesses to reach their customers better? Has your business tried it yet?

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Cybersecurity Snapshot: CISA and NSA Dive into CI/CD Security, While MITRE Ranks Top Software Weaknesses

Tenable

Dive into six things that are top of mind for the week ending July 14. Here’s what’s new in the “2023 Common Weakness Enumeration (CWE) Top 25 Most Dangerous Software Weaknesses” rankings. Also, what developers like about AI tools – and what they don’t. And much more! Check out the joint guidance from the U.S.

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AI, Cybersecurity and the Rise of Large Language Models

Palo Alto Networks

LLMs, like OpenAI ChatGPT or Google Bard, use deep learning and extensive training on text data to excel in tasks, such as translation, content creation and question answering. They have applications in diverse fields, from healthcare to customer service, due to their proficiency in natural language processing.

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Technology Trends for 2024

O'Reilly Media - Ideas

We think the industry has been in constant upheaval, but there have been relatively few disruptions: one every five years, if that. ChatGPT changed the industry, if not the world. But AI is going to bring changes to almost every aspect of the software industry. 2023 was one of those rare disruptive years.

Trends 114
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Cybersecurity Snapshot: What, Me Worry? Businesses Adopt Generative AI, Security Risks Be Damned

Tenable

Dive into six things that are top of mind for the week ending August 4. Seeking transformative benefits, businesses of all sizes and across industries are using generative AI tools like ChatGPT, but most are turning a blind eye to the technology’s risks in areas like cybersecurity and compliance. And much more! McKinsey & Co.