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ITIL certification guide: Costs, requirements, levels, and paths

CIO

The ITIL 4 was updated by Axelos in February 2019 to include a stronger emphasis on maintaining agility, flexibility, and innovation in ITSM, while still supporting legacy networks and systems. You will progress from the Foundation level to either the Managing Professional (MP), Strategic Leader (SL), or Practice Manager (PM) paths.

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Business AI will change the way businesses are run

CIO

Less than a year after most CIOs and business leaders even heard the expression “generative artificial intelligence,” for the first time, this technology has set off a wave of innovation that will dramatically change how businesses are run. Agility is at the heart of reinventing business processes and successful innovation is the prize.

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7 tell-tale signs of fake agile

CIO

The same is not true, sadly, for many agile project management and development initiatives. Too often, an organization may launch something that looks like an agile program, calls itself an agile program, claims to operate like an agile program, yet really isn’t an agile program in the least.

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What is a business analyst? A key role for business-IT efficiency

CIO

Business analysts (BAs) are responsible for bridging the gap between IT and the business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders. No matter what your preferred learning style is, you can find a boot camp to suit your needs.

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Top 8 challenges IT leaders will face in 2024

CIO

To get back in front, IT leaders will have to transform lessons learned from 2023 into actionable, adaptable processes, as veteran technology pros have been remarkably consistent in identifying global and economic uncertainties as key challenges for IT leaders to anticipate in 2024 as well.

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Best business analyst certifications to level up your career

CIO

But there are options to take training courses and exams online. Through the program, you can opt to earn your CCBA certification as well as certifications in Agile Scrum Foundation, Digital Transformation for Leaders, Python for Data Science, and R Programming for Data Science.

Analysis 260
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7 ways to spot hidden IT talent within your ranks

CIO

Look for agility in seeking out new challenges Diane Schwarz, vice president and CIO at building services equipment manufacturer Johnson Controls, says she looks for leaders with an agile learner’s mindset. Agility is embedded in a person’s DNA and doesn’t change, Schwarz claims. That means you’re learning!”