The Very Group Achieves Growth by Innovating with Customer Analytics
Teradata
JANUARY 24, 2023
The Very Group achieves growth by innovating with customer analytics.
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Teradata
JANUARY 24, 2023
The Very Group achieves growth by innovating with customer analytics.
CIO
APRIL 17, 2024
Innovation is essential, especially in the contact center as the tip of the spear in customer experience, but how do you activate your modernization plan? I had the opportunity to speak with Mary Daniel, VP of Customer Solutions Center for Aflac, a long-time Avaya customer, at the Gartner Symposium last fall.
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CIO
MARCH 21, 2024
The German-speaking user group for enterprise software giant SAP says that customers’ willingness to invest in the company’s S/4HANA cloud product is rising, but still lags behind flagship ERP products like ECC 6, and some customers see the need for more discussion on SAP’s prolonged move to the cloud.
CIO
OCTOBER 27, 2023
In June, the Lufthansa Group’s Digital Hangar touched down in Barcelona. We place the customer in the center of our thinking, and we organize ourselves along the customer journey, which is different to being organized by sales or operations business lines,” says Spannbauer about the impact of this new initiative and its talent.
CIO
MARCH 8, 2024
For instance, when May Govender, group CIO of pan-African financial services group Old Mutual, first started moving up the corporate ladder, she was one of very few women doing so. I very clearly remember giving my opinion on a topic and feeling like people heard me but like I wasn’t really heard,” she says.
CIO
JANUARY 30, 2024
Last year, SAP faced criticism for leaving behind its most loyal customers, those that adopted S/4HANA early and ran it in their own environments, after CEO Christian Klein announced in July 2023 that only Rise customers would get new S/4HANA features , such as AI and carbon accounting tools. It seemed to hit the right spot.”
CIO
MARCH 12, 2024
Despite the fact that we are opening new and expanding existing cloud data centers very, very rapidly.” Part of the move to Oracle’s Gen2 cloud infrastructure can be explained by the transitioning of many of the company’s Cerner health sciences customers to that platform, chairman and CTO Larry Ellison said. “In
CIO
MARCH 6, 2024
Salesforce on Wednesday rebranded its low-code platform, Einstein Studio, to provide developers a set of tools to customize Einstein Copilot and add new capabilities to it. Builder helps every company configure and customize Einstein Copilot to their business.
CIO
AUGUST 23, 2023
Cargill delivers a vast array of products and services to food, agriculture, financial, and industrial customers across more than 125 countries, and Hartsock brings more than 20 years of technology business leadership to her role through previous CIO posts at Baker Hughes, Cameron International, and Caterpillar.
CIO
FEBRUARY 24, 2023
Like many airlines, Lufthansa Group had its business upended by the COVID-19 pandemic. Thomas Rückert, senior vice president and CIO of Lufthansa Group, says those early days of the pandemic laid bare that the airline’s digital solutions were not scalable. How much can you control your journey through the digital space?
CIO
OCTOBER 9, 2023
But while the report found that growth was important, it was outranked by improving the customer experience and operational excellence. Achieving operational excellence while deploying innovative technologies is not an either/or proposition as far as Christian Mate is concerned.
TechCrunch
DECEMBER 1, 2021
The Westly Group led the round with participation from new investors Thomvest Ventures and The Heritage Group along with existing investors Accel, Lightspeed Venture Partners, Sorenson Ventures and UpWest. Today’s investment brings the total raised since inception to $153 million, according to the company.
CIO
FEBRUARY 6, 2024
When Matt Postulka left Arbella Insurance Group as deputy CIO at the start of the COVID-19 pandemic, he didn’t intend to look back. Technology moves so quickly, and cultures are going through so much transformation, that the company the IT director left is likely to be very different today,” Heller says.
CIO
JUNE 15, 2023
For modern CIOs, it’s essential to have a healthy balance between innovation and mainstream tech, says Kim Sim, Mr Price Group CIO. Of e-commerce and chatbots Two very different types of initiatives have kept Sim particularly busy in recent years. It’s the basic, non-sexy ‘just has to happen’ kind of stuff,” she says.
CIO
JANUARY 5, 2024
With stints at Procter & Gamble, HPE and DHL, Jaime González-Peralta landed at Radisson Hotel Group four years ago as CIO for EMEA and then became global CIO in April 2020 — a particularly complex moment due to the paralysis that the pandemic inflicted on the world of travel. We made everything new from scratch.
CIO
APRIL 25, 2024
We didn’t start with a very clear idea of what an LLM could do.” Clicking ‘Assess my fit for this job’ and getting ‘You are a terrible fit’ isn’t very useful,” Bottaro said. “We With more than 1 billion users globally, LinkedIn is continuously bumping against the limits of what is technically feasible in the enterprise today.
TechCrunch
MARCH 10, 2023
The idea is simple: It checks the customer’s actual willingness to pay — as people were asked to consider the price, take out their cards and make a purchase. The idea is simple: It checks the customer’s actual willingness to pay — as people were asked to consider the price, take out their cards and make a purchase.
TechCrunch
JANUARY 9, 2023
Supermom was founded by Joan Ong, Luke Lim, Lynn Yeoh and Rebecca Koh, and originally started as a platform in 2013 for community groups and in-person events. Supermom’s market research platform for businesses lets brands perform market testing with very targeted groups of people. The next five years were focused on Singapore.
CIO
APRIL 11, 2024
In a cloud market dominated by three vendors, once cloud-denier Oracle is making a push for enterprise share gains, announcing expanded offerings and customer wins across the globe, including Japan , Mexico , and the Middle East. However, in the last two years, OCI has begun to attract more new customers of its own.”
TechCrunch
MAY 3, 2022
Bunq , a European challenger bank based in Amsterdam, has announced that it plans to acquire Tricount , a popular mobile app to manage group expenses. Tricount is a simple yet effective way of tracking expenses as a group. At any point in time, group members can check who owes what so that they can settle up. million users.
CIO
APRIL 19, 2024
Acknowledging the potential this trend offers for a foreign exchange company like Travelex, Hans van der Waal, the company’s global IT director, is constantly looking for more strategic ways to unlock the power of data to service their travel card customers. This situation isn’t good for us or our customers,” says van der Waal.
TechCrunch
APRIL 12, 2023
This round was led by Singular , with a New-York based fund managed by Itai Tsiddon and Belgian investment firm CNP (Groupe Frère) also participating. Built on top of Salesforce’s stack, Thynk acts as a turnkey information system for hotel groups. First, it collects, cleans, centralizes and unifies customer data.
CIO
JANUARY 11, 2023
Journey Beyond, a part of Hornblower Group, is Australia’s leading experiential tourism group. However, the company’s disparate technology systems were proving to be a hinderance in its commitment to consistently deliver unmatched services and experiences to customers.
CIO
NOVEMBER 17, 2023
And it is the chain’s hefty multicloud architecture, anchored by Aviatrix’s cloud networking and Equinix’s interconnection technology, that enables Turner to bring the hotel empire much closer to its key customers — business and leisure guests, as well as hotel owners.
CIO
FEBRUARY 29, 2024
Everest Group, which monitors 8,500 captive centers around the world, counted 452 new setups in 2023. Despite economic and political disruptions, offshore and nearshore captive market growth accelerated with many enterprises expanding and setting up new centers,” says Everest Group partner Rohitashwa Agarwal.
CIO
MARCH 7, 2024
As head of technology for the US division of RBC Wealth Management, Beltzer says one feature in particular, Prompt Builder, will enable more than 2,100 advisors in RBC US’s private client group to “request and retrieve the most compelling data on topics of interest to clients.” It is an operational platform.”
TechCrunch
JULY 13, 2022
Coding school Holberton today announced that it has entered into an agreement to be acquired by African Leadership Group (ALG). ” ALG started out as a Holberton customer, Barbier explained. “The talk about an acquisition came very naturally at one point. Image Credits: African Leadership Group.
CIO
JANUARY 2, 2024
We asked a representative group of CIOs to share what they’ve resolved to do. So, what does that mean for our employees and customers? What level of service do our customers expect with AI? What exactly do CIOs hope to accomplish in the upcoming months? Here’s what they list as their 2024 resolutions.
TechCrunch
JANUARY 17, 2023
There is very, very little room for error in aerospace and defense (A&D) manufacturing. This experience gave her a look into the parts ordering process from the perspective of the customer, at Raytheon, and the supplier, at Hadrian. Hadrian’s customers were still sending PDFs and emails to Hadrian,” she said.
CIO
DECEMBER 15, 2022
Enterprise adoption of SAP S/4HANA continues to climb despite the obstacles in its way, according to new research by user groups in the US and Europe. In the UK and Ireland, 89% of SAP customers are either using or planning to use S/4HANA, up from 74% in 2021, according to a survey conducted for the UK & Ireland SAP User Group (UKISUG).
CIO
FEBRUARY 13, 2024
IT leaders are drowning in metrics, with many finding themselves up to their KPIs in a seemingly bottomless pool of measurement tools. The result is wasted time, confusion, and, in some cases, conflicting insights. The most effective approach to achieve success, he adds, is to study metrics across all adoption performance areas. Here they are.
CIO
JANUARY 10, 2024
Migrating infrastructure and applications to the cloud is never straightforward, and managing ongoing costs can be equally complicated. Overspending is easy to do,” says Chris McMasters, CIO at the City of Corona, California. You worry you don’t have enough capacity, so you overprovision,” he says.
TechCrunch
JULY 13, 2021
Customer research is invaluable for software companies, but there are many obstacles, like finding the right group of people to survey. The platform has been used to interview customers about product ideas and strategy, find product-market fit, conduct usability studies on UX designs and see how well marketing landing pages perform.
TechCrunch
MARCH 1, 2022
The company, which enables underbanked customers in select African markets to access a broad range of products and services without collateral or a guarantor, announced today that it has raised $75 million. Generation Investment Management and Broadscale Group led the growth equity round. .
CIO
JANUARY 25, 2023
Based in Pittsburgh and privately owned, grocery chain Giant Eagle, with 34,000 employees across 570 locations, raced to deliver new digital experiences and buying capabilities for their customers during those intensely challenging early months of the pandemic. She is very curious and takes a genuine interest in technology.
TechCrunch
JULY 5, 2021
French startup ManoMano has raised a Series F funding round of $355 million led by Dragoneer Investment Group. In addition to Dragoneer Investment Group, Temasek, General Atlantic, Eurazeo, Bpifrance’s Large Venture fund, Aglaé Ventures, Kismet Holdings and Armat Group are also participating. billion ($1.42 billion ($1.42
TechCrunch
APRIL 3, 2023
GoHenry last October said it had 2 million customers. -based savings and investing startup Acorns has acquired London-based GoHenry , a startup focused on providing money management and financial education services to 6- to18-year-olds in an all-equity deal, the two companies announced today. France, Italy and Spain. France, Italy and Spain.
CIO
OCTOBER 25, 2023
Once inside the system, the hacker gained access to files uploaded by Okta customers using valid session tokens from recent support cases. As a result of using the extracted tokens from the Okta support system and support cases, the threat actor subsequently gained complete access to many of their customers’ systems.
CIO
APRIL 25, 2024
For CIOs who may need to customize their cloud cost information streams or manage a complex cloud estate, do-it-yourself cloud cost management may be the way to go. Efforts to customize commercial cost management tools can be just as challenging as building a DIY cloud cost optimization solution. “It
CIO
FEBRUARY 22, 2023
We live in a world that is more global than ever before and it is important to experience different cultures, customs, and traditions,” he says. When Richard Ventre got an opportunity to move to India from the Netherlands, he latched on to it. “We Oman offers a good work culture, lifestyle, and the salary is not taxed,” Pant says. “It
CIO
OCTOBER 25, 2023
After all, just as with APIs, when one group of people provides a service to other groups, promises must be clear, and boundaries respected. In the early 2000s, companies like Amazon, eBay, and Salesforce drove a trend toward standardizing interfaces among web applications.
TechCrunch
AUGUST 31, 2022
Instead of one-to-one coaching, which venture-backed companies like BetterUp and Sounding Board offer employees and managers, HumanQ wants to make group coaching an impactful alternative. BetterUp, in 2020, did launch group coaching platform called “Coaching Circles.”
CIO
AUGUST 2, 2022
It’s the first time the executives have really spent time on this product, and I see a group of blank faces. They are watching a demo of a sophisticated B2B product designed for a customer segment that many of them don’t know very well. They are highly knowledgeable and work with customers daily. He lets the group know.
TechCrunch
APRIL 6, 2023
It has acquired seven apps so far and is working with over 28,000 customers, co-founder Serge Kassardjian told TechCrunch. We went to our board and told them that we had burned very little capital, say a half a million or so,” Kassardjian said. In turn, we’re buying and building software that’s around the Shopify ecosystem.”
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