digital-experience 
CIO
APRIL 5, 2023
Why is an exodus of skilled knowledge workers becoming a recurring pattern in customer-oriented organizations, and what can IT leaders do to improve their digital employee experience (DEX) to convince them to stay? We’re settling on a hybrid model of digital work.
CIO
FEBRUARY 6, 2023
The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. are substituting face-to-face meetings with advanced, value-added digital interactions with customers.
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CIO
FEBRUARY 8, 2023
Both customer and employee experience have seen an accelerated transformation with the introduction of cloud technologies, were significantly affected by the pandemic, and now see a remarkable shift in terms of new approaches in leadership. As customer experience continues to improve, support is needed for the workforce that drives it.
CIO
JULY 26, 2023
If you’ve never heard the term before, it’s a portmanteau of “physical” and “digital” – and represents the merging of the two forms of retail and shopping. And yet, physical sales show no signs of letting down, for reasons of experience and convenience. But having the ability to place an order online and pick it up down the block?
Speaker: Carla Harris - Vice Chairman, Managing Director | Morgan Stanley
You’re invited to join us on February 2-3, 2022 to reimagine your digital workplace and empower your employees to more productive and engaging ways of working. Digital adoption practices for the newly flexible workforce. Qualified attendees that register by Jan 31, 2022 will receive a $15 Uber Eats Voucher!
TechCrunch
FEBRUARY 14, 2022
Soul Machines , a New Zealand-based company that uses CGI, AI and natural language processing to create lifelike digital people who can interact with humans in real time, has raised $70 million in a Series B1 round, bringing its total funding to $135 million. Traditionally, a digital world is very transactional.
TechCrunch
JANUARY 19, 2023
” “As a result of several company-building experiences, our team became the clients of dozens of service businesses — marketing agencies, accounting firms, immigration firms, recruiting agencies and others,” Misra explained. ” Using Copilot for invoice payments. That’s benefitting us.”
Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)
Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. They now demand quick, convenient, and seamless shopping experiences, which both FMCG and Q-commerce sectors strive to provide.
Speaker: Conference Speakers
The Role of IT, Intranets & the Digital Workplace in Employee Experience. Explore how you can get your workers and organization ready for whatever the future holds. Topics will include: Top-Notch Engagement Program Strategies that Create Community & Drive Collaboration.
Advertiser: UserTesting
According to Forrester, organizations that have successful digital transformations and continued optimizations demonstrate a strong focus on how their overall experience meets the needs of their customers and employees. Enabling teams to validate their decisions, even with hard-to-find audiences. Turning engagement into loyalty.
Speaker: Michael Cardy - Red Hat Chief Strategist, Jason Tanner - CEO of Applied Frameworks, and Mike Mace - VP of Market Strategy at UserTesting
Organizations are undertaking digital transformations and empowering their teams to make decisions that boost profitability more than ever before. In this webinar, leaders in digital transformation and project management will explain their tactics for usage testing and turning customer feedback into actionable insights.
Speaker: Jay Black, Senior Account Executive
Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Let's set the record straight: in-store retail isn't dead - it's evolving!
Speaker: John Cutler, Product Evangelist and Coach at Amplitude
In a post-COVID world, online retailers are forced to reevaluate their position and address the challenge of adopting new customer experiences. Even brick and mortar businesses are integrating more digital approaches to CX -- testing out loyalty programs and subscription-based models.
Speaker: Dr. Kate Wolin, Founder, Circea
In the age of social distancing, digital onboarding is becoming essential to any program. As consultations are being digitized, so are the process in which new patients are processed and appointments are being scheduled. This is especially true for medical practices, where the threat of the pandemic is the most real.
Speaker: Marcus Andrews - Director of Product Marketing & Keren Wexler - Sr. Director of Product
Leveraging a single platform that combines product analytics, in-app guides, and feedback management solutions can be the most effective way to deliver digital experiences users love. How to use analytics and guides to create better onboarding experiences, launch products, and drive product adoption.
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