Wed.Jan 03, 2024

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23andMe tells victims it’s their fault that their data was breached

TechCrunch

Facing more than 30 lawsuits from victims of its massive data breach, 23andMe is now deflecting the blame to the victims themselves in an attempt to absolve itself from any responsibility, according to a letter sent to a group of victims seen by TechCrunch. “Rather than acknowledge its role in this data security disaster, 23andMe […] © 2023 TechCrunch.

Data 363
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How AI can boost customer satisfaction, retention, and loyalty in the contact center

CIO

Customer communication is a vital aspect of any business, especially when it comes to the contact center. The contact center is where customers interact with companies through various channels, such as phone, email, chat, or social media. The quality and efficiency of customer communication can affect customer satisfaction, retention, and loyalty. That is why artificial intelligence (AI) is playing a key role in enhancing and personalizing customer communication in the contact center.

AWS 312
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Trending Sources

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Satellite imagery analysis shows immense scale of dark fishing industry

TechCrunch

Satellite imagery and machine learning offer a new, far more detailed look at the maritime industry, specifically the number and activities of fishing and transport ships at sea. Turns out there are way more of them than publicly available data would suggest, a fact that policymakers should heed. As a shared global resource, the oceans […] © 2023 TechCrunch.

Industry 346
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Atos contemplates fire sale as break-up plan falters

CIO

French IT services company Atos is floundering as it seeks to refocus its business. Negotiations over the sale of its legacy infrastructure services business are dragging on, and the company is contemplating the sale of more profitable activities such as its big data and security business to meet debt repayment obligations. Last year, it announced a plan to execute an IBM/Kyndryl style split, spinning off its infrastructure services business as a company called Tech Foundations, and rebranding a

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Microsoft Copilot is now available on iOS and Android

TechCrunch

Over the holiday season, Microsoft quietly launched its Copilot app on Android and iOS, along with iPadOS. The app gives users access to Copilot, formerly known as Bing Chat, which operates similarly to OpenAI’s ChatGPT. Like other AI chatbot, you can type in a question or a prompt and receive responses generated by artificial intelligence. […] © 2023 TechCrunch.

More Trending

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Intel spins out a new enterprise-focused gen AI software company

TechCrunch

Intel, intent on making bigger moves in the market for AI-powered enterprise software, is spinning out a new platform company with the backing of Boca Raton, Florida-based asset manager and investor DigitalBridge. Called Articul8 AI (an awkward abbreviation of “Articulate AI”), the new entity builds off a proof-of-concept from an Intel collaboration with Boston Consulting […] © 2023 TechCrunch.

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Product Managing to Prevent Burnout

Honeycomb

I’m currently working on a small team within Honeycomb where we’re building an ambitious new feature. We’re excited—heck, the whole company is—and even our customers are knocking on our door. The energy is there. With all this excitement, I’ve been thinking about a risk that—if I’m not careful—could severely hinder my team’s ability to ship on time, celebrate success, and continue work after launch: burnout.

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Superpedestrian to auction 20,000 e-scooters after shutting down

TechCrunch

More than 20,000 electric scooters belonging to Superpedestrian will be auctioned off later this month, along with other equipment from the startup’s U.S. operations, after closing its doors December 31. Two “global online auction” listings have appeared on the website of Silicon Valley Disposition, an online market for “surplus assets,” which will feature scooters and […] © 2023 TechCrunch.

Marketing 324
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Want to Be a Better Leader? Stop Thinking About Work After Hours.

Harvard Business Review

It’s not uncommon for managers to continue thinking about their job, even after the official workday is over. This may involve ruminating about an issue with an employee, trying to think of a solution to a client problem, or creating a mental to-do list for the next day. But new research shows that this tendency may not be beneficial, particularly for people new to a leadership role.

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Streamlining Database Compliance with CI/CD Integration

IT leaders know the importance of compliance at every level, but the database often gets left behind as other environments are automated for robust protection. This whitepaper emphasizes the importance of robust, auditable, and secure database change management practices for safeguarding organizational compliance. Learn how automating database compliance: Mitigates risk Protects against security vulnerabilities Helps avoid regulatory penalties Aligns database workflows with app lifecycle Turns d

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Roku announces new lineup of high-end TVs to launch this spring

TechCrunch

A year after announcing its own lineup of Roku-branded TVs, the hardware company revealed today a new range of high-end televisions. Roku also introduced Roku Smart Picture, an AI-powered feature that automatically adjusts picture and audio quality. The Roku Pro Series TVs feature a thinner design than its Roku Select and Plus Series TVs, with […] © 2023 TechCrunch.

Hardware 297
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3 Drivers of China’s Booming Electric Vehicle Market

Harvard Business Review

More than half of the electric vehicles (EVs) on roads worldwide are found in China. In 2022, new EV sales in China grew by 82%, and the country provided 35% of global EV exports. While the U.S., Norway, and other Scandinavian nations were early adopters of EVs, and Germany and Japan have long been automotive powerhouses, their EV markets have lagged in mass market adoption compared to China.

Marketing 125
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SpaceX launches first batch of direct-to-cell Starlink satellites for testing this year

TechCrunch

SpaceX launched its first batch of Starlink satellites that will be able to connect directly to cell phones ahead of planned testing later this year. The company launched six Starlink satellites with this capability with a batch of fifteen other Starlink birds aboard a Falcon 9 rocket late last night. SpaceX obtained approval to test […] © 2023 TechCrunch.

Testing 297
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Steve Wozniak Biography

The Crazy Programmer

Steve Wozniak, better known as Woz, is a pioneering figure in the tech industry. With Steve Jobs, he co-founded Apple Inc. in 1976 and is a significant contributor to the revolution of personal computers. Woz is remembered for his unique design of Apple I and II, machines that evolved to be at a forefront of the PC industry. Even after stepping back from active operations at Apple, Wozniak continues to nurture creativity and innovations, serving as a mentor and philanthropist to the young invent

Education 100
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Cloud-native cybersecurity startup Aqua Security raises $60M and remains a unicorn

TechCrunch

Aqua Security, an Israeli cybersecurity startup that helps companies protect their cloud services, has raised $60 million in funding, extending its previously announced $135 million Series E round of funding to $195 million. Founded in 2015, Tel Aviv- and Boston-based Aqua Security claims customers such as PayPal, Netflix and Samsung, which use the Aqua platform […] © 2023 TechCrunch.

Cloud 294
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Can Workplaces Have Too Much Psychological Safety?

Harvard Business Review

It is certainly important for people in some jobs to feel safe to speak up, make mistakes, take risks, or ask for help. They include jobs that involve creativity, learning, and exploration. But five studies of workers in a variety of frontline jobs found that more is not always more when it comes to psychological safety. Previous research had focused only on the average effects, which, of course, are made up of high scores and low scores.

Study 118
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Why I’m modestly crypto-bullish in 2024

TechCrunch

The current mini crypto bull run could help get web3 corporate venture capital out of its slump. © 2023 TechCrunch. All rights reserved. For personal use only.

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Choosing the Right Programming Language

DevOps.com

In software engineering, selecting a programming language is a pivotal decision for any organization. Here's what you need to know.

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Top 5 Challenges in Designing a Data Warehouse for Multi-Tenant Analytics

Multi-tenant architecture allows software vendors to realize tremendous efficiencies by maintaining a single application stack instead of separate database instances while meeting data privacy needs. When you use a data warehouse to power your multi-tenant analytics, the proper approach is vital. Multi-tenant analytics is NOT the primary use case with traditional data warehouses, causing data security challenges.

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I broke my wrist: Meta Quest 3 and Supernatural helped me through

TechCrunch

A few weeks ago, I broke my wrist (in a very stupid way, e-scooters are bad) and the prospect of a protracted recovery period with extremely limited mobility in that arm was really not something I was looking forward to. Generally, I’m an extremely active person who primarily enjoys weight training, and it’s a key […] © 2023 TechCrunch.

Mobile 286
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Meet the New Five-Star Certified Monitors for Eye Comfort

Dell EMC

Cutting-edge UltraSharp monitors deliver the best screen performance, now with the world’s first 5K monitor with eye comfort certification.

Meeting 115
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SpaceX wrongly fired eight activist employees, US labor board alleges

TechCrunch

The National Labor Relations Board (NLRB) filed a complaint alleging that SpaceX illegally fired eight employees who wrote and distributed an open letter with workplace concerns. Circulated in June 2022, the open letter called out how SpaceX founder and CEO Elon Musk’s public behavior was harming the company’s reputation. At the time, Business Insider alleged […] © 2023 TechCrunch.

Company 284
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Looking for Gen Z? Check the group chat

The Hustle

Yep, it’s another article about Gen Z. Stick with us: It’s because that generation will have a real sway on the future of the market — Gen Z holds $450B+ in spending power. And brands have already been vying for a piece of that pie with targeted ads and influencer marketing. The problem? Gen Zers are sick of scrolling through a barrage of advertisements on their feeds.

Groups 100
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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X briefly brought back headlines to link previews — but they’re gone again

TechCrunch

X (formerly Twitter) started showing headlines at the bottom of link preview cards again on Tuesday using a small font. However, hours later the company seemingly pulled the new format. Multiple users and publications reported that they could see titles on link cards on the web. They also noted that some titles were cut off […] © 2023 TechCrunch.

Report 271
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How to use Rust with Python, and Python with Rust

InfoWorld

Python and Rust occupy seemingly opposite ends of the language spectrum. Python , interpreted at runtime, offers developers a flexible and comfortable programming environment, but at the cost of raw speed. Rust provides the speed, plus guarantees of memory safety, but requires that you learn a new paradigm for handling memory operations. In theory, these languages shouldn't compete; they should cooperate.

How To 98
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India widens regulatory grip over tech firms

TechCrunch

In 2023, India introduced a series of regulations and tweaked policies that borrowed from Europe’s antitrust approach and Chinese-style government surveillance, alarming executives and investors in the world’s most populous market. Additional regulations are on the horizon in 2024 as New Delhi continues a regulatory shift to more tightly govern the tech sector.

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Oracle introduces JavaScript support in MySQL

InfoWorld

Oracle has introduced JavaScript support in the MySQL database, allowing developers to write JavaScript stored programs, i.e. JavaScript functions and procedures, in the MySQL database server. The capability was announced on December 15, 2023. The JavaScript stored programs will be run with the GraalVM , which provides an ECMAScript-compliant runtime to execute JavaScript programs.

Azure 98
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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Moonwalker robotic shoes get lighter and smarter

TechCrunch

Next week at CES, Austin-based Shift Robotics will debut a revamped version of their viral hit robotic shoes. The Moonwalker X is a full pound lighter per shoe and features some key control system upgrades. The new shoes will also be available in smaller sizes. The original Moonwalkers caused a major splash online when they […] © 2023 TechCrunch.

System 255
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Kubernetes Gateway API V1.0: Should You Switch?

Dzone - DevOps

It has been over two months since the Kubernetes Gateway API made its v1.0 release , signifying graduation to the generally available status for some of its key APIs. I wrote about the Gateway API when it graduated to beta last year, but a year later, the question remains. Should you switch to the Gateway API from the Ingress API?

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Building a strong startup developer culture requires constant adjustment

TechCrunch

As a startup grows, it's important to instill a strong and inclusive developer culture that can evolve as you add engineers. © 2023 TechCrunch. All rights reserved. For personal use only.

Culture 254