Mon.Jul 03, 2023

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It’s a new dawn of AI-powered knowledge management

CIO

For the last 30 years, the dream of being able to collect, manage and make use of the collected knowledge assets of an organization has never been truly realized. Systems for sharing information assets across the enterprise have evolved in their sophistication but haven’t been able to take it to the next level by effectively turning the information that resides in digital files into usable knowledge.

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The four main goals of our Freshworks implementations

Xebia

The number one goal of Freshworks implementations: grip Lessons learned from over 100 implementations At Xebia, we have done over 100 Freshdesk, Freshchat and Freshservice implementations since 2014. All these implementations have had their own reasons for companies, but in the end we have seen that four of these reasons came back almost every time.

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How CareSource IT is addressing data interoperability challenges in healthcare

CIO

One key challenge facing the healthcare industry today is the inability to easily access and share electronic medical information between healthcare providers, clinicians, and patients. This is a significant problem because sharing data between clinical systems and providing patients with easy access to their information enables them to make better-informed decisions and, subsequently, supports improving the quality and timeliness of care.

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How to Communicate with Difficult Customers: Powerful Phrases Series

Let's Grow Leaders

When Dealing with Difficult Customers, Show Up as an Empathetic Expert Most of the time we write about human-centered leadership, but the challenges of dealing with difficult customers came up so frequently in our World Workplace Conflict and Collaboration Research, we thought we’d take a break from our regular programming to help. Here are some powerful phrases to make communicating with difficult customers easier.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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How to Become a Strategic Thinker and Ascend into Leadership

thoughtLEADERS, LLC

A retired president of a Fortune 100 company provides effective advice on how to develop strategic-thinking capability and rapidly advance in an organization. Today’s guest post is by Fred Sievert, author of Fast-Starting a Career of Consequence (CLICK HERE to get your copy). Ask any executive what he or she considers the most important skills for team members who aspire to leadership roles, and you will get answers ranging from clear communication to collaboration to adaptability.

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Using Spring To Download a Zip File, Extract It, and Upload It to Cloud Storage Without Storing Files Locally in the Container

Dzone - DevOps

There are use cases in which, as part of the integration work, you might need to download the zip file from one of your partners, extract the zip file content and then move the extracted files to cloud storage. We had a similar need to download the uploaded ID (Driver’s license) images (Front/Back) from one of the leading ID verification service providers, which persists in the organization’s cloud storage.

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Perficient is a 2023 Best Place to Work in Orange County

Perficient

Perficient has once again been named a Best Place to Work in Orange County. Not to mention, this is our fifth consecutive year being recognized! Winning this award yet again means so much to our Southern California team because not only does it serve as a reminder of our constant commitment to excellence, but this award also reflects the strength of our company culture, one that challenges and champions great people.

Culture 96
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Self-Organizing Teams: A Complete Guide

Agile42

Modern day organizations benefit from decentralized decision-making. To be more resilient and flexible, they must be built upon autonomous and self-organized teams. Self-organization seems then to be a crucial capability for organizations today. But what do we mean by the term self-organization? What is Self Organization? There seem to be different interpretations of the term self-organization with regards to teams.

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Classic WTF: The Contractor

The Daily WTF

It's a holiday in the US, so let's celebrate our independence by looking into the life on an independent contractor. Original -- Remy As developers, we often find ourselves working in stupid ways because the folks who were hired above/before us think that what they set up is ideal. While this happens in numerous industries, finance, especially at huge conglomerates, takes IT/Software-WTF to a whole new level.

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Streamlining Database Compliance with CI/CD Integration

IT leaders know the importance of compliance at every level, but the database often gets left behind as other environments are automated for robust protection. This whitepaper emphasizes the importance of robust, auditable, and secure database change management practices for safeguarding organizational compliance. Learn how automating database compliance: Mitigates risk Protects against security vulnerabilities Helps avoid regulatory penalties Aligns database workflows with app lifecycle Turns d

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The Critical Importance of Strategic Channel Partnerships in the Canadian Tech Landscape 

IDC

Canadian Channel Partners Are Transforming to Prepare for the Digital Business Era. Get the latest insights from IDC's Canadian partner channel report to inform your go-to-market channel strategy.

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The Principles of Good UI Design: Clarity, Consistency, and Flexibility

Sunflower Lab

In today’s ever-evolving landscape, excelling in the field of software development requires a strong focus on User Interface (UI) design. The ability to captivate users through visually appealing and intuitive interfaces has become crucial. To grab users’ attention and retain their interest, business owners must grasp the principles of UI design and leverage them effectively for their growth.

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Pagefind From CloudCannon

Crafty CTO

After fixing my image processing woes , I decided to tackle site search. I actually have enough content between larger essays and smaller micro formats that I’m having trouble finding my own stuff. I surveyed the field, which included local JS options such as lunr.js and fuse.js, as well as external options like Algolia. Then I decided to check what Bryce Wray uses.

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Embracing Cloud-Native Architecture for Digital Platform Development

Daffodil Software

The shift towards cloud-native architecture has gained significant momentum as organizations worldwide recognize the transformative power of cloud computing. By harnessing the power of cloud computing, businesses can unlock a plethora of benefits, enabling them to thrive in today's evolving technological landscape.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Must-Have Infrastructure as Code Tools

Dzone - DevOps

Here are some handy tools that made my Terraform coding journey smoother and should help your Terraform coding as well. What Is Terraform? For starters, Terraform is an infrastructure as a code (IaC) tool that helps you provision Cloud or On-premise resources through declarative configuration. Terraform uses HCL2 (Hashicorp Configuration Language).

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Mitigate Cloud Breaches With a Holistic Approach to Cloud Identity and Access

Prisma Clud

There’s no hiding from it. Cloud data breaches are on the rise. Threat actors are more prevalent and sophisticated. And the stakes for organizations across all industries remain high. In this post I’ll walk you through recent cloud threat data from Unit 42’s Cloud Threat Report, Volume 7: Navigating the Expanding Attack Surface. With a focus on identities and access management (IAM), I’ll build on that info to demonstrate how identity-based attacks happen.

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POV on Best Fit Solution for Managing Secure Properties in MuleSoft

Dzone - DevOps

What Are Secure Properties? One of the best practices in any application development is to keep the application properties configurable rather than hard-coded. This is achieved by keeping the properties in property files. These application properties are very much required in order to run the application. There will be different sets of application properties defined for each environment, such as development, testing, and production.

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Tenable Cyber Watch: Feds Offer $10 Million Reward for CL0P Info, Best Practices for Ransomware Incident Response, and more

Tenable

Do you know there’s a multi-million dollar bounty for information about the CL0P ransomware gang? Are you looking for some tips and recommendations on how to best address ransomware attacks? Curious to know the role public-private collaboration plays in strengthening U.S. critical infrastructure? We’ve got you covered in this week’s edition of the Tenable Cyber Watch, our weekly video news digest highlighting three cybersecurity topics that matter right now.

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Top 5 Challenges in Designing a Data Warehouse for Multi-Tenant Analytics

Multi-tenant architecture allows software vendors to realize tremendous efficiencies by maintaining a single application stack instead of separate database instances while meeting data privacy needs. When you use a data warehouse to power your multi-tenant analytics, the proper approach is vital. Multi-tenant analytics is NOT the primary use case with traditional data warehouses, causing data security challenges.

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How to Migrate Data to Cloud Spanner using Striim

Perficient

Businesses prefer the cloud over traditional On-Prem for their business apps for various reasons such as high availability, cost savings, enhanced security, etc. One challenge that needs to be addressed in planning for data migration is the need for continuous data ingestion in cloud storage. One of the most reliable ETL tools to address this need is Striim which can be used to move data from an existing data center to the Google Cloud Platform.

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The Principles of Good UI Design: Clarity, Consistency, and Flexibility

Sunflower Lab

In today’s ever-evolving landscape, excelling in the field of software development requires a strong focus on User Interface (UI) design. The ability to captivate users through visually appealing and intuitive interfaces has become crucial. To grab users’ attention and retain their interest, business owners must grasp the principles of UI design and leverage them effectively for their growth.

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Exploring Frontend Handlers in Optimizely Spire

Perficient

Optimizely, a leading provider of digital experience optimization solutions has introduced an exciting new Spire CMS version that includes enhanced features and improvements. Optimizely has introduced a fresh set of Typescript handlers (as opposed to the previous C# implementation in Classic CMS) for extending the front end with Spire. Within Spire, handler chains play a pivotal role in managing various user actions performed on the storefront.

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AI in Banks: Key Takeaways from MIT Technology Review, Mastercard, & RBC

Dataiku

How is AI being adopted, deployed, and advanced in firms across the financial services industry? It’s a question whose answer interests everyone from business leaders to IT professionals and data executives — at banks and in firms across several other sectors.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Theoretical Models of Disabilities: Part 2 – Understanding the Social Model

Perficient

Welcome back to the second part of our blog series on theoretical models of disabilities. In this installment, we will continue exploring the social model of disability, delving deeper into its implications, practical applications, and its potential to reshape our understanding of disability. By embracing this model, we can work towards a more inclusive society that values diversity and empowers individuals with disabilities.

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Communicating Effectively When You’re Running on Empty

Harvard Business Review

Maybe that conversation can wait? What to focus on—and say—when it can’t.

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Perficient Included in 13 Analyst Reports in The First Half of 2023

Perficient

As a global digital consultancy with thousands of skilled strategists and technologies across the world, we’re making a difference by transforming how the world’s biggest brands connect with customers and grow their business. We bring experience and expertise, speed and agility, and a healthy dose of pragmatism to drive businesses forward. Collaboration is one of the driving factors to our success, and together, we’re able to contribute thought leadership to gain industry recognition from the “b

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The Role of Mobile Apps in Customer Engagement and Loyalty

Women on Business

We've Moved! Update your Reader Now. This feed has moved to: [link] If you haven't already done so, update your reader now with this changed subscription address to get your latest updates from us.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Blog Recap: 3 Reasons to be HIPAA Compliant Across Digital Experiences

Perficient

Recently, Coveo hosted a webinar discussing the importance of HIPAA compliance in the digital world. Perficient’s very own Michael Porter shed light on key considerations and challenges organizations face when protecting sensitive patient information. In today’s digital era, healthcare organizations strive to provide exceptional digital experiences while ensuring the security and privacy of patient information.

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4 key roles that define transformational IT leaders today

CIO

In a world where nothing stays the same, the CIO role has evolved and changed — mainly for the better — as CIOs have gained greater visibility and importance. They are increasingly included in board-level discussions on cybersecurity and tech investments for organizational initiatives and are influencing decisions related to planning, strategy, implementation, and operations.

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Analyze Long Documents with Section-Based Annotation in the No-Code NLP Lab

John Snow Labs

We’re excited to announce that NLP Lab 5 is now available! This major update offers out-of-the-box support for section-based annotation, a feature that makes annotating larger documents with deep learning (DL) models or large language models (LLMs) an absolute breeze. Section-based annotation is a cornerstone feature, that proposes a new strategy to handle manual and automatic text annotation.