Sat.Dec 30, 2023 - Fri.Jan 05, 2024

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13 IT resolutions for 2024

CIO

CIOs are readying for another demanding year, anticipating that artificial intelligence, economic uncertainty, business demands, and expectations for ever-increasing levels of speed will all be in play for 2024. Yet, CIOs remain both undaunted by that list and expectant about what they can achieve. They’re articulating ambitions and formulating objectives, turning those would-be challenges into opportunities.

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Assumption Busters: 7 Questions to Propel Your Team’s Strategic Thinking

Let's Grow Leaders

How to help your team challenge assumptions for better creativity and problem-solving In our Courageous Cultures research, 67% said their manager operates around the notion of “this is the way we’ve always done it.” That’s not just a lack of imagination. It’s hard to solve a problem differently when you’re holding on to outdated assumptions.

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Trending Sources

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Teenagers are obsessed with YouTube — and so is everyone else

The Hustle

From cassette players to iPods to smartphones, teenagers have been tuning out the world by pressing play for decades. But social media has brought the addiction to a whole new level, and YouTube in particular is taking off with teens, according to new data from the Pew Research Center. Pew’s 2023 survey of 1.4k+ 13- to 17-year-olds found that: 93% of teens use YouTube. 71% say they visit the platform daily. 16% report being on the site “almost constantly.

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How To Increase Talent Retention in Offshore Teams?

TurnKey Labs

How do global companies maintain their competitive edge in an increasingly interconnected world? One key factor is their ability to retain top talent in offshore teams. In today’s globalized business landscape, offshore teams play a pivotal role. They offer not just cost advantages, but also access to a diverse pool of skills and perspectives.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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4 key devsecops skills for the generative AI era

InfoWorld

When cloud computing became enterprise-ready, and tools such as continuous integration and continuous delivery , infrastructure as code , and Kubernetes became mainstream, it marked a clear paradigm shift in dev and ops. The work separating dev and ops became devops responsibilities, and collaborative teams shifted from manual work configuring infrastructure, scaling computing environments, and deploying applications to more advanced automation and orchestrated workflows.

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Skillsoft Survey Sees AI Driving Increased Need to Retrain IT Teams

DevOps.com

More organizations than ever will need to invest in IT training as advances in artificial intelligence (AI) transform roles and responsibilities in the coming year.

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Product Managing to Prevent Burnout

Honeycomb

I’m currently working on a small team within Honeycomb where we’re building an ambitious new feature. We’re excited—heck, the whole company is—and even our customers are knocking on our door. The energy is there. With all this excitement, I’ve been thinking about a risk that—if I’m not careful—could severely hinder my team’s ability to ship on time, celebrate success, and continue work after launch: burnout.

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How AI can boost customer satisfaction, retention, and loyalty in the contact center

CIO

Customer communication is a vital aspect of any business, especially when it comes to the contact center. The contact center is where customers interact with companies through various channels, such as phone, email, chat, or social media. The quality and efficiency of customer communication can affect customer satisfaction, retention, and loyalty. That is why artificial intelligence (AI) is playing a key role in enhancing and personalizing customer communication in the contact center.

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2023 Year-end Review: Cybersecurity

Ooda Loop

Once again, 2023 was marked by security professionals reacting to threats, incidents, and vulnerabilities of a constant, unrelenting frequency, volume, and scale. Crypto continued its"desctruction destruction" - while many remain bullish on the potential of the underlying blockchain technology. And new cybersecurity regulatory frameworks emerged as CISA moved from ‘partner’ to ‘regulatory enforcer’ [with] a complex cyber incident reporting mandate.

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Streamlining Database Compliance with CI/CD Integration

IT leaders know the importance of compliance at every level, but the database often gets left behind as other environments are automated for robust protection. This whitepaper emphasizes the importance of robust, auditable, and secure database change management practices for safeguarding organizational compliance. Learn how automating database compliance: Mitigates risk Protects against security vulnerabilities Helps avoid regulatory penalties Aligns database workflows with app lifecycle Turns d

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Law firm that handles data breaches was hit by data breach

TechCrunch

An international law firm that works with companies affected by security incidents has experienced its own cyberattack that exposed the sensitive health information of hundreds of thousands of data breach victims. San Francisco-based Orrick, Herrington & Sutcliffe said last week that hackers stole the personal information and sensitive health data of more than 637,000 data […] © 2023 TechCrunch.

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8 Best Practices for Writing Clean and Maintainable Code

The Crazy Programmer

In the fast-paced world of software development, writing clean and maintainable code is not just a good practice; it’s a crucial factor in determining the success of a project. In this article, we’ll delve into the best practices that can elevate your coding skills, streamline collaboration, and ultimately lead to more efficient development processes. 1.

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Top 8 ways to improve cybersecurity for your organization

CIO

Sick of hearing you should “do more with less?” This is the time to “do fewer things better.” As you plan your security budget, know that your recommendations to improve cybersecurity will be scrutinized more than ever before. Expect your CFO to ask: “ Don’t we already have a tool that does this? ” or “ How long will this take to show results? ” We can’t forget every CISO’s favorite: “ How much will this reduce our cybersecurity risk?

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Bliki: Legacy Seam

Martin Fowler

When working with a legacy system it is valuable to identify and create seams: places where we can alter the behavior of the system without editing source code. Once we've found a seam, we can use it to break dependencies to simplify testing, insert probes to gain observability, and redirect program flow to new modules as part of legacy displacement.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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23andMe tells victims it’s their fault that their data was breached

TechCrunch

Facing more than 30 lawsuits from victims of its massive data breach, 23andMe is now deflecting the blame to the victims themselves in an attempt to absolve itself from any responsibility, according to a letter sent to a group of victims seen by TechCrunch. “Rather than acknowledge its role in this data security disaster, 23andMe […] © 2023 TechCrunch.

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The curious case of the disappearing Hydrox cookies

The Hustle

Audrey Peard is searching for an elusive, chocolatey piece of Americana: a package of Hydrox cookies. She’s visited multiple grocery stores near her home in the Bronx, followed a Facebook group, and even talked to a manager at a production facility in El Segundo, California, about supply shortages. “Almost 30, 40 years I’ve been on the trail for Hydrox,” she says.

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Want to tackle technical debt? Sell it as business risk

CIO

Whenever IT infrastructure upgrades are mentioned, it’s often in the same sentence as technical debt. Technical debt is what accrues when IT teams borrow against future performance to meet demands and deadlines today. That includes maintenance and upgrades deferred in favor of other projects or priorities, which can result in high future costs when those actions can no longer by avoided, often when a solution reaches end-of-life.

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A Simple Hack to Help You Communicate More Effectively

Harvard Business Review

Using a structured approach when communicating can help you prioritize what you need to convey. In this article, the author introduces his “What, So What, Now What” framework. Much like the Swiss Army knife, known for its versatility and reliability, this structure is flexible and can be used in many different communication situations. The structure is comprised of three simple questions: 1) What: Describe and define the facts, situation, product, position, etc. 2) So What: Discuss the implicati

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Top 5 Challenges in Designing a Data Warehouse for Multi-Tenant Analytics

Multi-tenant architecture allows software vendors to realize tremendous efficiencies by maintaining a single application stack instead of separate database instances while meeting data privacy needs. When you use a data warehouse to power your multi-tenant analytics, the proper approach is vital. Multi-tenant analytics is NOT the primary use case with traditional data warehouses, causing data security challenges.

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Short-term rental provider Frontdesk lays off entire staff, on the verge of shutting down

TechCrunch

Another proptech startup has run into trouble. Frontdesk, a startup that managed more than 1,000 furnished apartments across the United States, laid off its entire 200-person workforce Tuesday after attempts to raise more capital failed, TechCrunch exclusively learned from sources familiar with internal happenings at the company. The mass layoff comes just seven months after […] © 2023 TechCrunch.

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Global Startup Funding In 2023 Clocks In At Lowest Level In 5 Years

Crunchbase News

A slower final quarter ended a lackluster year for global startup funding as venture capital investors continued to hold back in 2023, Crunchbase data shows. In all, 2023 is on pace to be the lowest for venture funding since 2018. Global startup investment in 2023 reached $285 billion — marking a 38% decline year over year, down from the $462 billion invested in 2022.

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Intel spins off enterprise AI company Articul8 with outside funding

CIO

Intel has set up a new company, Articul8 AI, to sell enterprise generative AI software it developed. Articul8 AI will be led by Arun Subramaniyan, formerly vice president and general manager in Intel’s Data Center and AI Group. The new company’s investors include global investment firm DigitalBridge Ventures. “With its deep AI and HPC [High Performance Computing] domain knowledge and enterprise-grade GenAI deployments, Articul8 is well positioned to deliver tangible business outcomes for Intel

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Want to Be a Better Leader? Stop Thinking About Work After Hours.

Harvard Business Review

It’s not uncommon for managers to continue thinking about their job, even after the official workday is over. This may involve ruminating about an issue with an employee, trying to think of a solution to a client problem, or creating a mental to-do list for the next day. But new research shows that this tendency may not be beneficial, particularly for people new to a leadership role.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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OpenAI’s app store for GPTs will launch next week

TechCrunch

OpenAI plans to launch a store for GPTs, custom apps based on its text-generating AI models (e.g. GPT-4), sometime in the coming week. In an email viewed by TechCrunch, OpenAI said that developers building GPTs will have to review the company’s updated usage policies and GPT brand guidelines to ensure that their GPTs are compliant […] © 2023 TechCrunch.

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Critical Infrastructure Remains the Brass Ring for Cyber Attackers in 2024

Ooda Loop

Recent reporting reveals that both state and non state cyber actors are actively targeting critical infrastructures with impunity. What does this mean for the future?

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How Starlink transformed tech operations for Journey Beyond

CIO

The launch of satellite internet provider Starlink has been operationally transformative for Journey Beyond, one of Australia’s premier destination tourism companies, and it’s driving a new era of progress and innovation. “When Starlink came, the game changed,” explains Madhumita Mazumdar, GM of ICT at Journey Beyond. “We went from accessing 1mbps to 250mbps in some locations.

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3 Drivers of China’s Booming Electric Vehicle Market

Harvard Business Review

More than half of the electric vehicles (EVs) on roads worldwide are found in China. In 2022, new EV sales in China grew by 82%, and the country provided 35% of global EV exports. While the U.S., Norway, and other Scandinavian nations were early adopters of EVs, and Germany and Japan have long been automotive powerhouses, their EV markets have lagged in mass market adoption compared to China.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Fidelity marks down X valuation by 71.5%

TechCrunch

Mutual fund company Fidelity has marked down its investment in X holdings — the parent company of X (formerly Twitter) owned by Elon Musk — by 71.5% from the original valuation of shares, according to a new disclosure. Fidelity spent $19.2 million to acquire a stake in X back in October 2022. The fund manager […] © 2023 TechCrunch. All rights reserved.

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Investors Press Pause On Gaming Startups 

Crunchbase News

When it comes to raising money, gaming startups aren’t seeing a lot of play. Per Crunchbase data, seed- through growth-stage investment in companies tied to the gaming industry hit a multiyear low last year. Large, pre-IPO rounds all but disappeared, and early-stage action remained muted. For perspective, we charted out global investment for the past six calendar years below.

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IT to thank for most of Radisson Hotel Group’s business initiatives

CIO

With stints at Procter & Gamble, HPE and DHL, Jaime González-Peralta landed at Radisson Hotel Group four years ago as CIO for EMEA and then became global CIO in April 2020 — a particularly complex moment due to the paralysis that the pandemic inflicted on the world of travel. During this time, thanks to the period of reflection the health crisis afforded and the opportunity to dedicate time to innovate, González-Peralta initiated a stronger shift to technology and digitalization to better re

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