Sat.Feb 03, 2024 - Fri.Feb 09, 2024

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10 ways to improve IT performance (without killing morale)

CIO

Every IT leader wants to create a fast, efficient, and innovative IT organization. After all, in today’s rapid-paced business world, a creative, productive IT team is vital for staying ahead of the competition, increasing revenue, and becoming a market leader. To establish a high-performing IT culture, IT leaders must be able to push their teams to the limit without crippling morale.

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AI in the Digital Landscape: Exploring the Impact on Customer Service, Tech Communities, and eCommerce Trends

MagmaLabs

Reading Time: 5 minutes This article explores the nuanced effects of artificial intelligence's ascendancy, analyzing its implications on three key domains – customer service, tech communities, and eCommerce trends. By examining AI's role in revolutionizing customer experiences, fostering collaboration and innovation, and dictating novel eCommerce models, crucial insights emerge that illuminate its multifaceted influence.

eCommerce 105
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Trending Sources

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Bioengineering, Health and Business

Ooda Loop

In our previous post in this series we reviewed some fundamentals in biological science and engineering we recommend all executives and investors be familiar with. In this post we dive into concepts centered around the impact of bioengineering on human health.

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The Importance of Chunking in RAG

OpenCredo

I don’t think it is possible to have not heard about the excitement around Large Language Models (LLMs) over the last year or so. At OpenCredo we have been following their development, and since hands-on experience is always best for understanding a technology, we have started to experiment with building an application around an LLM. Our Use Case The use case we chose for our experimentation was to have a chat app that we could ask for information about a group of people, based on their CVs.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Find the AI Approach That Fits the Problem You’re Trying to Solve

Harvard Business Review

AI moves quickly, but organizations change much more slowly. What works in a lab may be wrong for your company right now. If you know the right questions to ask, you can make better decisions, regardless of how fast technology changes. You can work with your technical experts to use the right tool for the right job. Then each solution today becomes a foundation to build further innovations tomorrow.

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Salesforce’s Einstein 1 platform to get new prompt-engineering features

CIO

Salesforce is working on adding two new prompt engineering features to its Einstein 1 platform to speed up the development of generative AI applications in the enterprise, a top executive of the company said. The two new features, namely a testing center and the provision of prompt engineering suggestions, are the fruit of significant investment in the company’s AI engineering team, said Claire Cheng, vice president of machine learning and AI engineering at Salesforce.

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Important notice: 2024 annual dues adjustment

Agile Alliance

Effective March 1, 2024, select membership levels will see a slight increase in dues, a change from our temporary reduction during the COVID-19 pandemic to support our community. The post Important notice: 2024 annual dues adjustment first appeared on Agile Alliance.

Agile 236
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Confidential Information – What to Say When You Can’t Say Anything

Let's Grow Leaders

Handle confidential information with candor and care to build trust It can feel like a trap. Someone asks you a direct question about confidential information. Maybe it’s a personnel matter. A sensitive business negotiation or a product launch. In all these scenarios, there are sound ethical reasons for the information to remain secure. If you tell the person what you know, you violate confidentiality.

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Restrict GitHub branches to specific prefixes

Xebia

Many people follow some kind of naming format for their branches. Be it because they’re using GitHub Flow or Git Flow or because they’ve created their own meaningful naming patterns. With the new Rulesets you can enforce branches with specific patterns. It was a bit confusing to me at first, because I had to think in inverse to make this rule work.

Azure 147
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Streamlining Database Compliance with CI/CD Integration

IT leaders know the importance of compliance at every level, but the database often gets left behind as other environments are automated for robust protection. This whitepaper emphasizes the importance of robust, auditable, and secure database change management practices for safeguarding organizational compliance. Learn how automating database compliance: Mitigates risk Protects against security vulnerabilities Helps avoid regulatory penalties Aligns database workflows with app lifecycle Turns d

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How AI is helping the NFL improve player safety

CIO

From the initial kickoff at Allegiant Stadium in Las Vegas for Super Bowl LVIII on Sunday, an artificial intelligence platform will be tracking every move on the field to help keep players safer. Like many other professional sports leagues, the NFL has been at the leading edge of data-driven transformation for years. For example, in 2015 the league dramatically increased its data collection efforts by equipping all players with RFID sensors that pinpoint every player’s field position, speed, dis

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The surreal life of a professional bridesmaid

The Hustle

Jen Glantz sat in her Manhattan apartment on a Friday night with a bottle of two-buck chuck, a keyboard, and years’ worth of frustration. She’d just hung up with two friends. Were they friends? She wondered. Neither had been in touch for years, but they came to her with the same request: Would she be their bridesmaid? She was 26, and she’d been a bridesmaid at least six times.

Hotels 144
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Proven Strategies To Resolve Conflict In The Workplace

Let's Grow Leaders

Ralph Kilmann, the co-creator of the Thomas Kilmann conflict mode instrument (TKI), discusses his lifelong work on how to resolve conflict and improve collaboration. Kilmann explains that his interest in conflict stems from his personal experiences growing up in a family affected by conflict and his academic studies on conflict management. He and his colleague developed the TKI assessment to measure the different ways people approach conflict, and it has become a widely used tool in organization

Strategy 165
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TDD or Test-Last? One Thing at a Time

Xebia

Managing the Many Concerns in Programming Programming is a challenging activity. One major cause for this is the sheer amount of balls to keep in the air. At any given time, we need to: Understand the problem and its context Come up with solutions Capture solutions in code Understand the surrounding code (Most likely) fit new code into existing code Make the solution maintainable Ensure the code does what it’s supposed to Communicate ideas to others And this is not an exhaustive list; ther

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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6 best practices for better vendor management

CIO

Vendor partnerships are becoming increasingly vital to IT agendas today. And how well an IT leader deals with and orchestrates vendor relationships can mean the difference between a well-organized and efficient IT operation and a mess that costs an organization millions of dollars without delivering positive results. To ensure vendor relationship help their organizations achieve their goals, IT leaders should establish a comprehensive technology vendor management strategy focused on maximizing f

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One big benefactor of the AI boom: The tiny island of Anguilla

The Hustle

Imagine: You’re a 20-something AI entrepreneur and then your startup’s website gets trapped with — gasp — a “.com” domain. How passe. How embarrassing. What are you, 45 years old? Gotta get that “.ai” domain When you do, it’s to the direct benefit of Anguilla, a 35-square-mile, ~19k-person British territory in the Caribbean. In the 1980s, the Internet Assigned Numbers Authority (IANA) started assigning two-letter domains to nations and territories.

Internet 139
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How to Talk to Your Team About a Decision You Disagree With

Harvard Business Review

When you’re part of a company’s management structure, there will be moments when you’ll have to represent a decision your bosses made that you don’t agree with to your team. Carrying the proverbial flag on behalf of the powers-that-be won’t feel good, but that’s part of the job. Barring a decision or action that is immoral, illegal, or unethical, standing behind decisions that don’t go your way is one of the most challenging things you’ll have to do as a leader.

How To 134
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Measuring Your Azure Carbon Footprint with the Sustainability API

Xebia

So, you want to start with green software on the Azure cloud by measuring your carbon footprint. But where to start? Microsoft Azure’s Sustainability API can help organizations measure their carbon footprint to analyze and reduce it. In this blog, we’ll dive into the carbon emission data it offers and how it can be leveraged for a more sustainable future.

Azure 130
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Top 5 Challenges in Designing a Data Warehouse for Multi-Tenant Analytics

Multi-tenant architecture allows software vendors to realize tremendous efficiencies by maintaining a single application stack instead of separate database instances while meeting data privacy needs. When you use a data warehouse to power your multi-tenant analytics, the proper approach is vital. Multi-tenant analytics is NOT the primary use case with traditional data warehouses, causing data security challenges.

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Report: AI giants grow impatient with UK safety tests

CIO

Key AI companies have told the UK government to speed up its safety testing for their systems, raising questions about future government initiatives that too may hinge on technology providers opening up generative AI models to tests before new releases hit the public. OpenAI, Google DeepMind, Microsoft, and Meta are among companies who have agreed to allow the UK’s new AI Safety Institute (AISI) to evaluate their models, but they aren’t happy with the current pace or transparency of the evaluati

Report 307
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Article: How Platform and Site Reliability Engineering Are Evolving DevOps

InfoQ Culture Methods

Companies are now looking to grow and more effectively manage DevOps with platform engineering and site reliability engineering roles. No one has these roles perfectly carved out right now — there’s just too much to do and not enough people to do it — but knowing where these three disciplines do and don’t overlap will help organizations evolve and take advantage when they are ready.

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How Early-Adopter Companies Are Thinking About Apple Vision Pro

Harvard Business Review

The Apple Vision Pro marks the biggest experiment yet in the field of “spatial computing,” which its boosters argue has the potential to be the next era of tech — a shift on par with the emergence of mobile computing. But what are early adopter companies really doing with Apple’s new hardware, and what do they hope to get out of these investments? The piece examines efforts from Lowe’s, e.l.f.

Company 131
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CVE-2024-21762: Critical Fortinet FortiOS Out-of-Bound Write SSL VPN Vulnerability

Tenable

Fortinet warns of “potentially” exploited flaw in the SSL VPN functionality of FortiOS, as government agencies warn of pre-positioning by Chinese state-sponsored threat actors in U.S. critical infrastructure through exploitation of known vulnerabilities Background On February 8, Fortinet published an advisory (FG-IR-24-015) to address a critical flaw in FortiOS, its network operating system.

Malware 123
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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Why CIOs back API governance to avoid tech sprawl

CIO

Most companies have transitioned to become more software-centric, and with this transformation, application programming interfaces (APIs) have proliferated. At the same time, API standards are becoming difficult to enforce among ballooning technology catalogs, influencing a greater emphasis on API governance: the practice of defining and enforcing policies that ensure they’re consistently designed, versioned, and have access control in place, says Mark O’Neill, VP analyst and chief of research f

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What Does CYBER COM 2.0 Look Like?

Ooda Loop

Recent reporting indicates that U.S. Cyber Command (CYBERCOM) is in the middle of restructuring the organization and the forces that support it in order to best position the command to address the changing cyber threat landscape. The strategy behind “CYBERCOM 2.

Report 122
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Why Are Companies Sitting on Cash Right Now?

Harvard Business Review

Many companies sit on piles of cash, even when rates of return suggest they shouldn’t. Why? Researchers have pointed to multiple reasons, including flexibility for M&A and tax advantages. But new research suggests it’s also a form of insurance, especially for smaller firms. Their likelihood of experiencing an adverse event (measured by the chance of being delisted) is significantly higher when they hold less cash.

Company 133
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Documentation update: work has begun

Ruby on Rails

Improving Rails documentation is one of the core pillars of why the Rails Foundation was formed, so we are pleased to share an update on how that mission is progressing. Thanks to organic contributions from the community over the past 20 years, the Rails documentation is already in a fantastic place - arguably one of the most in-depth and robust set of docs in tech.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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‘Boomerang’ CIOs: IT leaders level up by coming back

CIO

When Matt Postulka left Arbella Insurance Group as deputy CIO at the start of the COVID-19 pandemic, he didn’t intend to look back. Postulka aspired to become a CIO — and he achieved it, landing a job as CIO and senior vice president of technology and operations at the Federal Reserve Bank of Boston. It made sense to leave Arbella because “there was a great leader in place” and “I was feeling that CIO was several years away,” Postulka explains.

Culture 307
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From Quantum Foundations to Universal Insights: Embracing First Principles Thinking for Better Understanding Of How Things Work

Ooda Loop

If you believe in first principles thinking, you need to know some basic facts about the quantum world. Quantum effects can be really strange. So many things we know from experiments just seem totally irrational, illogical and are downright befuddling. But understanding quantum effects can give you advantage in business.

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3 Types of Overthinking — and How to Overcome Them

Harvard Business Review

Many people look at overthinking as a monolith, when in fact there are three different types: rumination, future tripping, and overanalyzing. In this article, the author offers guideance on how to spot and handle each of the three types of overthinking. Identifying the type of overthinking you or your team is dealing with is the first step in breaking free from its grasp — and more crucial than ever when the demand for quick yet thoughtful decision-making is high.

How To 132