CIO

APRIL 25, 2024

CIOs rank AI as a top priority alongside cybersecurity for IT departments. However, barriers such as adoption speed and security concerns hinder rapid AI integration, according to a new survey. There is a promising surge in the use of AI technologies across various industries. Today’s CIOs are working in a tornado of innovation.

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CIO

NOVEMBER 20, 2023

Generative AI and, more specifically, ChatGPT captivated the corporate world in 2023, with board directors, CEOs, and other executives fawning (and sometimes fearing) the technology. Their enthusiasm is justified, with multiple studies finding that AI is delivering strong value and returns on investment. We think so.

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Technical Review Technology Software Review Systems Review 342

CIO

FEBRUARY 16, 2024

Today, it is not enough just to innovate within one’s own vertical; to truly exploit the power of GenAI to transform workflows and drive competitive advantage, CIOs need to look outside their own organizations to get the scale, domain expertise, and speed required to develop fully integrated solutions. This is a challenge for many CIOs.

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CIO

APRIL 1, 2024

Consider how fast generative AI went from avant-garde to ubiquity: At under two years, it may be a record. There is a ton of competitive pressure to move fast, because those who can do things quicker, better, faster are the ones winning the market share,” says Ricardo Madan, senior vice president of TEKsystems Global Services.

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Strategy Artificial Inteligence Generative AI Agile 351

CIO

FEBRUARY 23, 2024

may not seem as dramatic as its transformation to fully electric vehicles, but it provides the company’s 30,000-plus employees the engine necessary to help fuel the automaker’s ingenuity. The ascendent rise of generative AI last year has applied pressure on CIOs across all industries to tap its potential. The Torrance, Calif.-based

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Generative AI Innovation Automotive Technical Review 306

CIO

FEBRUARY 16, 2024

For payroll services company ADP, it has paved the way to becoming a SaaS provider capable of taking on big names in enterprise software. These HCM services include applicant tracking, compensation, talent, and learning management, as well as insurance and retirement services.

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CIO

OCTOBER 24, 2023

Generative AI is an innovation that is transforming everything. How much and in what ways is the subject of much discussion and controversy. But like many new technologies, the anxieties it creates may have more to do with fear for the future rather than how that future will be. Some of these risks are accidental.

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Generative AI Artificial Inteligence ChatGPT Policies 340

CIO

JANUARY 26, 2024

s wholesale pivot to technology has transformed not only the automaker’s business operations but its corporate identity. “We Mike Amend, Ford’s chief enterprise technology officer, was once CTO for Dell’s global online business. Ford Motor Co.’s People don’t think of a large, 100-year-old manufacturing company as high tech.”

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CIO

JANUARY 2, 2024

We’re moving away from rigid hierarchies of managers and subordinates, transitioning towards more dynamic and flexible teams.” It requires a shift in cultural mindset, one that alters how the organization functions operationally. Almost all of GDH’s tech stack will have some kind of AI component in 2024.

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CIO

APRIL 17, 2024

The retail industry has no shortage of cases on display where generative AI has shown tangible benefits. They had ChatGPT write the script, and other gen AI tools to create a digital person who reads the script, a scalable process with at least one measurable benefit: speed. The new ads were created very quickly,” says Banks. “The

Software Review 324

Software Review Enterprise Generative AI Artificial Inteligence 324

CIO

MARCH 26, 2024

Enterprise CIOs have always been at a disadvantage competing with tech firms for skilled IT pros, but accelerated transformation efforts and an AI gold rush have significantly intensified the talent war, prompting CIOs to increasingly turn to outside firms for help. Staff augmentation and outsourcing are nothing new.

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CIO

FEBRUARY 12, 2024

A host of new product and feature launches, questions about SAP’s plans for managing commitments to legacy platform customers, and the acceleration of generative AI in popular products such as SAP RISE are just a few of the major issues enterprise SAP customers will need to keep on top of in the year ahead.

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CIO

DECEMBER 20, 2023

THE BOOM OF GENERATIVE AI Digital transformation is the bleeding edge of business resilience. As transformation is an ongoing process, enterprises look to innovations and cutting-edge technologies to fuel further growth and open more opportunities. percent of the working hours in the US economy.

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CIO

NOVEMBER 1, 2023

Most CIOs have begun exploring generative AI to make sure they stay relevant. After experimenting with both GitHub copilot and ChatGPT for over six months, I’m amazed by the pace at which generative AI is evolving,” says Yves Caseau, global CIO of Michelin. A boost to traditional AI While generative AI is new, AI is not.

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Artificial Inteligence Enterprise Generative AI Artificial Intelligence 328

CIO

SEPTEMBER 26, 2023

So leaders will need to radically re-think how work gets done. And CIOs—given their cross-functional view of business processes coupled with an intimate understanding of how technology can be leveraged to reinvent operations and deliver value—are especially well-positioned to help their organizations become enterprise-ready for gen AI.

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Artificial Inteligence Generative AI Enterprise Artificial Intelligence 338

CIO

JULY 5, 2023

Generative AI is potentially the most transformative new technology since the introduction of the public internet, and it already has many exciting applications within enterprise service management (ESM). Generative AI promises an entirely new level of innovation.

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Generative AI Artificial Inteligence Enterprise ChatGPT 246

CIO

JANUARY 8, 2024

Instead, the publicly held operator of Cathay Pacific Airlines and HK Express is shifting from migration to optimization mode in an effort to wrest additional benefits from its all-in cloud transformation. Enhanced automation and self-service will also be emphasized as part of the cloud optimization strategy, Nair says.

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CIO

OCTOBER 18, 2023

OpenAI’s November 2022 announcement of ChatGPT and its subsequent $10 billion in funding from Microsoft were the “shots heard ’round the world” when it comes to the promise of generative AI. OpenAI’s late August announcement of the release of ChatGPT Enterprise based on GPT-4 included note of its use by Estée Lauder Cos.,

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Artificial Inteligence Generative AI ChatGPT Survey 353

CIO

JANUARY 16, 2024

In the rush to establish technical strategies for making good on the promise of generative AI, many CIOs find themselves running headlong into what may be their most challenging task yet: preparing their organization’s end-users — from knowledge workers and assembly line laborers to doctors, accountants, and lawyers — to co-exist with generative AI.

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CIO

DECEMBER 29, 2023

With the merging of operational efficiency and embracing new technologies, today’s CIOs are under increasing pressure to do more with less and become both technologists and business leaders, says Sunny Azadeh, CIO at digital services company GlobalLogic. “In

Security 349

Security Technical Review Generative AI Fractional CTO 349

CIO

JANUARY 9, 2024

Few technologies have provoked the same amount of discussion and debate as artificial intelligence, with workers, high-profile executives, and world leaders waffling between praise and fears over AI. IT leaders say they’re discussing everything from the costs of AI implementations to whether AI is the existential threat to humanity some fear.

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Artificial Inteligence Technical Review Generative AI Artificial Intelligence 351

CIO

DECEMBER 19, 2023

The report provides a comprehensive assessment of how the emerging hybrid cloud market developed and how market share was distributed in Hong Kong (China), Singapore, Thailand, and other countries or regions. Synchronized with services from the Huawei public cloud, it also allows for continuous iteration.

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Cloud Marketing Disaster Recovery Telecommunications 246

CIO

MARCH 13, 2024

Even though generative AI is a relatively new technology, it’s now difficult to imagine a world without it, given the impact it’s making, and the business value it can create. EY is one example of a company widely deploying gen AI. With the use of gen AI, the agents were, on average, able to resolve 14% more issues per hour.

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Generative AI Weak Development Team Survey ChatGPT 321

CIO

NOVEMBER 3, 2023

Enterprises across industries will increasingly use AI for tasks such as answering complex procurement questions, which will in turn improve supply chain efficiency. One major benefit of AI in supply chain management is that, in the source-to-pay process, companies can gather immediate intuitive intelligence.

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CIO

MARCH 29, 2024

That’s why Rocket Mortgage has been a vigorous implementor of machine learning and AI technologies — and why CIO Brian Woodring emphasizes a “human in the loop” AI strategy that will not be pinned down to any one generative AI model. The company now has several business processes fully automated with homegrown code and AI.

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Generative AI Artificial Inteligence AWS Machine Learning 335

CIO

NOVEMBER 8, 2023

That’s where EVP and CIO Kathy Kay found herself in coming to Principal Financial Group from PG&E in May 2020 with a desire to lead an aggressive plan to adopt digital technologies, ranging from the cloud to AI. Customers expect to be treated holistically.”

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Technical Review Software Review Generative AI Machine Learning 312

CIO

APRIL 12, 2024

prides itself in delivering “legendary” customer service, and it has turned to artificial intelligence to assist with that goal. A new support tool, Hey GURA, combines generative AI with headsets to provide store employees with all kinds of information on the fly. Tractor Supply Co. It makes the team member much more efficient.”

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Artificial Inteligence Retail Artificial Intelligence Knowledge Base 287

CIO

MARCH 11, 2024

IT organizations are taxed with managing, maintaining, and augmenting complex IT infrastructures that are constantly evolving. At the same time, they must deliver consistent IT service performance and availability to end users, while enabling innovative digital transformation for the business.

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Report Infrastructure Performance Analytics 246

CIO

AUGUST 9, 2023

Once a vanguard business strategy, digital transformation has become a perennial objective for business survival. Digital transformation is the integration of digital technologies into all aspects of business operations. Moreover, digital transformation means doing all that work on a continuous basis.

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Technical Review Software Review Artificial Inteligence Survey 344

CIO

NOVEMBER 21, 2023

But for a select few, the deeper challenges of departmental technologies being funded, procured, and managed without IT involvement are the missed opportunities to better engage and fulfill departmental technology needs. Following are seven steps to guide this transformation for competitive advantage.

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Technical Review Software Review Generative AI Government 344

CIO

JANUARY 22, 2024

Fast-paced advancements in generative AI will change the core operations of every healthcare organization. AI-driven technology is not just a side project anymore. AI solutions including Generative AI are finally advanced enough to deploy at scale and provide a frictionless customer experience.

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Generative AI Healthcare Artificial Inteligence Artificial Intelligence 264

CIO

SEPTEMBER 19, 2023

Organizations all around the globe are implementing AI in a variety of ways to streamline processes, optimize costs, prevent human error, assist customers, manage IT systems, and alleviate repetitive tasks, among other uses. And with the rise of generative AI, artificial intelligence use cases in the enterprise will only expand.

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Artificial Inteligence Enterprise Artificial Intelligence Generative AI 354

CIO

DECEMBER 15, 2023

First there was the company’s full embrace of cloud computing, and then a pivot from project management to a product operating model. The ideal is to penetrate AI in every piece of our workflow.” In November, the company launched its AI+ services for clients globally and it now has an operational AI hub offshore, the CDIO says.

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Real Estate Enterprise Generative AI Artificial Inteligence 263

CIO

FEBRUARY 7, 2024

Most companies have transitioned to become more software-centric, and with this transformation, application programming interfaces (APIs) have proliferated. And as reliance on generative AI rises, the number of APIs in use is anticipated to increase accordingly. Ajay Sabhlok, CIO and CDO at zero trust data security company Rubrik, Inc.,

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Technical Review Government Artificial Inteligence Software Review 312

CIO

APRIL 25, 2023

Over the last few months, both business and technology worlds alike have been abuzz about ChatGPT, and more than a few leaders are wondering what this AI advancement means for their organizations. It’s only one example of generative AI. GPT stands for generative pre-trained transformer. What is ChatGPT?

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Generative AI ChatGPT Artificial Inteligence Artificial Intelligence 290

CIO

JANUARY 24, 2024

How enterprises gather, store, cleanse, access, and secure their data can be a major factor in their ability to meet corporate goals. Neglecting the enterprise mission Creating a data strategy without taking into account the organization’s overall business goals is a recipe for failure.

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Strategy Weak Development Team Data CTO Coach 340

CIO

SEPTEMBER 12, 2023

Generative AI has taken the world seemingly by storm, impacting everything from software development, to marketing, to conversations with my kids at the dinner table. At the recent Six Five Summit , I had the pleasure of talking with Pat Moorhead about the impact of Generative AI on enterprise cybersecurity.

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