enterprise-it intelligence-augmentation-ai-comes-service-desk 
CIO
MARCH 7, 2023
Vince Kellen understands the well-documented limitations of ChatGPT, DALL-E and other generative AI technologies — that answers may not be truthful, generated images may lack compositional integrity, and outputs may be biased — but he’s moving ahead anyway. Generative AI can facilitate that. That’s incredibly powerful.”
CIO
NOVEMBER 16, 2023
Generative AI is transforming the world, changing the way we create images and videos, audio, text, and code. According to a September survey of IT decision makers by Dell, 76% say gen AI will have a “significant if not transformative” impact on their organizations, and most expect to see meaningful results within the next 12 months.
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TechCrunch
FEBRUARY 22, 2023
The startup’s vision — eventually — is to be able to offer AI productivity tools that can serve workers across the whole company. But it’s starting by targeting AI-powered aggregation and summarization tools at project managers specifically.
Ivanti
FEBRUARY 4, 2022
With all this rapid change, It wasn’t surprising many service desk teams saw increases in incidents of one third or more as they worked to support employees making the shift to remote working. Better outcomes with Automation and AI. For many service teams, resetting passwords may account for over a third of incoming calls.
TechFides Blog
OCTOBER 29, 2020
Most recently at Behringer’s peak he delivered CIO services to 15 organizations concurrently. He now looks to bring this same service to mid-market companies and companies in the M&A space. At CIO Suite, Kent’s team (2 resources) offers four core services: IT Solutions Health Check Fractional CIO Services (i.e.
Datica
JULY 1, 2019
As providers face pressure to do more in less time, technology tools like EHRs seem like a practical solution, yet implementing new technologies doesn’t always solve workflow issues. Look at each step on your map and ask yourself whether that step is directly valuable to a patient. Receiving treatment? Waiting in the waiting room? Not valuable.)
TechCrunch
AUGUST 24, 2023
ChatGPT, OpenAI’s text-generating AI chatbot, has taken the world by storm. In any case, AI tools are not going away — and indeed has expanded dramatically since its launch just a few months ago. Major brands are experimenting with it, using the AI to generate ad and marketing copy, for example.
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