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10 best practices when partnering for strategic skills

CIO

“There’s absolutely an overarching trend we’re witnessing of organizations entering into more strategic partnership agreements to ensure access to critical talent and expertise,” says Greg Sarafin, global alliance and ecosystem leader at EY. AIOps platforms are one relatively new driver of such partnerships.

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How strategic partnerships are the key to AI-driven innovation

CIO

Today, it is not enough just to innovate within one’s own vertical; to truly exploit the power of GenAI to transform workflows and drive competitive advantage, CIOs need to look outside their own organizations to get the scale, domain expertise, and speed required to develop fully integrated solutions.

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ThreatHunter.ai Halts Hundreds of Attacks in the past 48 hours: Combating Ransomware and Nation-State Cyber Threats Head-On

CIO

is now offering their cutting-edge cybersecurity services free of charge to all organizations for 30 days, irrespective of their current cybersecurity measures. ThreatHunter.ai, with its elite team of threat hunters, engineers, and cybersecurity experts, employs the ARGOS platform to provide real-time threat detection and mitigation.

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Rackspace technology—Award-winning, multi-cloud modernization powered by VMware

CIO

The question is, how do we provide the right technology and ease of use so our customers can gain a competitive advantage and solve their business challenges?” While often starting out to solve short-term problems, Rackspace Technology also ensures long-term success through ongoing management and operational support with managed services.

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Gen AI: Should you build or buy?

CIO

With organizations racing to put more generative AI tools in users’ hands—and software vendors rapidly integrating those tools into their products—CIOs face a familiar choice: develop their own solutions in house, or invest and adapt tools already available in a fast-growing AI marketplace. Yet it’s not a simple build-vs.-buy

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How AI can boost customer satisfaction, retention, and loyalty in the contact center

CIO

This increases customer loyalty and revenue by providing added value for customers. AI First in the Contact Center IBM Consulting and Amazon Web Services (AWS) are working together to bring an AI-first strategy to contact center transformation. The solution is cloud based, scalable, cost-effective, and easy to implement and manage.

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Make SASE your cybersecurity armor – but don’t go it alone

CIO

Increasingly, organizations are turning to secure access service edge (SASE) as their armor of choice against cyberattacks. In short, SASE brings together software-defined wide-area networking (SD-WAN) and network security services such as cloud access security broker, firewall as a service, and zero trust network access.