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Telegram spruces up its channels with new discovery and customization features

TechCrunch

Telegram announced new features related to channels including better discovery of similar channels, emoji customization for reactions, and stats for stories to compete better with WhatsApp. The Meta-owned platform rolled out its broadcast channels feature globally in September.

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Front introduces customer-centric features with deeper CRM integration

TechCrunch

Customer communication platform Front is holding an event today to introduce three new features. These new features focus on showing you more information about your customers right from Front’s user interface. The company has also refined its product with more powerful features. Image Credits: Front.

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Unlocking Seamless Customer Relationship Management With React Integration Features

Dzone - DevOps

In the ever-evolving landscape of customer relationship management (CRM), businesses are constantly seeking innovative solutions to streamline their processes and enhance user experiences. One such advancement is the integration of CRM systems with React, a powerful JavaScript library for building user interfaces.

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Why Denodo Customer Estes Express was Featured in the Wall Street Journal?

Data Virtualization

Reading Time: 2 minutes I was extremely pleased when I heard that Estes Express Lines, a Denodo customer, was recently featured exclusively in a Wall Street Journal (WSJ) article about modernizing the freight transport industry’s use of data. The post Why Denodo Customer Estes Express was Featured in the Wall Street Journal?

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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What Features Create the Best SaaS Customer Experience in Ecommerce

KitelyTech

Because of this, the features that you include in your solution make a major difference on the customer end of operations. Here is a deeper look at SaaS e-commerce experience and what features e-commerce businesses need to have the best SaaS customer experience. . Another feature to consider is a responsive UI.

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Live Chat Features that Attract Customers

Datavail

Live chat is a service you can use to improve your customers’ experience and your business results. For more information learn how you can enhance customer experience with live chat. When you choose a system, there are features you can look for that will attract customers and increase their satisfaction with the live chat experience.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Five years ago they may have. But today, dashboards and visualizations have become table stakes. Brought to you by Logi Analytics.

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Monetizing Analytics Features: Why Data Visualization Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Turning embedded analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Discover which features will differentiate your application and maximize the ROI of your embedded analytics.

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“Build vs Buy Analytics?” The Question ALL SaaS Leaders Need to Answer in 2024

As a SaaS leader, you know that the more metrics, insights, and analytics you add to your products, the more engagement you’ll have – and the stickier your product will become with customers. At what point do you decide to keep building your analytics in-house or invest in an embedded analytics solution?

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Best Practices for Deploying & Scaling Embedded Analytics

In fact, rolling out features gradually is beneficial because it allows you to progressively improve your application. You can get new capabilities out the door quickly, test them with customers, and constantly innovate. Embedding analytics in your application doesn’t have to be a one-step undertaking.

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How to Work with Your Customer Success Team to Create a Great Product Feedback Experience

Speaker: Rebecca Notté, Product Operations Manager and Hannah Chaplin, Director of Product Marketing at Pendo

Throughout this series, we have been discussing ways to innovate your feedback loops, and strategies for incorporating your customers into the heart of your product development systems. It is very common for your product operation team to feel overwhelmed with the amount of customer data that is available to them.

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How to Develop a Recession-Proof Product-Led Strategy

Speaker: Wes Bush, Author of "Product-Led Growth"

What features do their strategies have that allow them to see continued success in this ever-changing market?

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It's Alive! Bringing Your Product Roadmap Back From the Dead

Speaker: Lisa Mo Wagner, Product Management Coach, Writer, Speaker and WomenTech Ambassador

Often, product teams fall into the trap of creating a roadmap that doesn’t support timely customer feedback. This strategy is ineffective for developing a valuable product because it does not consider the volume of customer feedback. How to Incorporate Customer Feedback into Your Roadmap. How to Manage your product roadmap.

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The 5 Product Discovery Secrets Every PM Should Know

Speaker: Jim Morris, Founder, Product Discovery Group

By using the Product Discovery Cycle, teams can find new ideas, understand customer pain points, and test solutions quickly and cheaply. When teams solicit and act on customer feedback, they can cycle through ideas quicker, and find the best ones sooner. Developing multiple solutions to address your customers' major pain points.