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Generative AI won’t automate your way to business model innovation

CIO

Generative AI is changing the world of work, with AI-powered workflows now slated to streamline customer service, employee experience, IT, and other fields. One report estimates that 4,000 positions were eliminated by AI in May alone. Her point is that AI or generative AI isn’t a silver bullet.

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Top 10 barriers to strategic IT success

CIO

But on the other hand, AI and generative AI in particular, as well as the speed at which intelligence barreled its way into organizations, have disrupted many IT plans, says Taglienti, chief data officer and distinguished engineer at tech firm Insight. “It 1 challenge listed.

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CIOs confront generative AI’s workplace X factor

CIO

In the rush to establish technical strategies for making good on the promise of generative AI, many CIOs find themselves running headlong into what may be their most challenging task yet: preparing their organization’s end-users — from knowledge workers and assembly line laborers to doctors, accountants, and lawyers — to co-exist with generative AI.

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Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning - AI

Many customers are looking for guidance on how to manage security, privacy, and compliance as they develop generative AI applications. This post provides three guided steps to architect risk management strategies while developing generative AI applications using LLMs.

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8 ways IT can help supercharge your sales team

CIO

Form a strong partnership Forming an effective IT-sales partnership requires embracing a startup mentality, even at large, long-established organizations, advises Amit Vashisht, assistant vice president at retirement services firm Jackson Enterprise Technology. Yet he also advises proceeding with caution.

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SAP 2024 outlook: 5 predictions for customers

CIO

A host of new product and feature launches, questions about SAP’s plans for managing commitments to legacy platform customers, and the acceleration of generative AI in popular products such as SAP RISE are just a few of the major issues enterprise SAP customers will need to keep on top of in the year ahead.

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Cushman & Wakefield builds a foundation for enterprise-wide AI

CIO

And now, with that cloud foundation, Cushman & Wakefield CDIO Salumeh Companieh is putting that product mindset to work to make the most of AI, including a range of generative AI platforms aimed at improving workflow outcomes and productivity. It’s also important to start small, she advises.