CIO

JANUARY 10, 2024

No IT organization wants to get caught short on processing or storage resources that could negatively affect operations, or have to suddenly add resources that exceed the budget. Refactoring applications to take advantage of cloud-native services is vital to maximizing cloud ROI. Today, he says, they operate more accurately.

Cloud 295

Cloud Technical Review Fractional CTO CTO Coach 295

CIO

OCTOBER 30, 2023

Whether you’re looking to deliver a new product release, fix an issue, or enhance a service, the longer you make customers wait, the worse for your business. I think a lot of organizations look at this as a way of saving money because you usually do, but if you start out looking at it as a way of creating value, that just comes along with it.”

Telecommunications 359

Telecommunications Technical Review Systems Review Government 359

CIO

MARCH 6, 2024

For example, 40% of employees no longer have a dedicated desk, according to research from Start Standing. All of this means that organisations require a tech strategy that provides tools to ensure all employees can get their work done effectively and securely — from anywhere.

Technical Review 244

Technical Review Wireless Software Review Systems Review 244

CIO

APRIL 29, 2024

A common pitfall is what University of Tennessee researchers have coined the Outsourcing Paradox — which is when a buying organization procures goods or services from a supplier expected to be the expert and then tells them how to do the work. But what happens when they rely on the wrong tools to do so?

Software Review 221

Software Review Systems Review Technical Review Innovation 221

CIO

FEBRUARY 12, 2024

By: Scott Sellers , Co-Founder and CEO, Azul From the get-go, the cloud promised to help companies scale up their architectures in seconds, run their applications faster, never turn away a transaction, and save money through economies of scale. Here are four steps to getting the most out of cloud computing resources in an economical manner.

Cloud 284

Cloud Survey Resources Hardware 284

CIO

MARCH 7, 2024

And that’s all thanks to Beltzer’s decision to give RBC private equity advisors a vertical industry cloud that offered financial services out-of-the-box that are both customizable and extensible. And, with access to features such as Einstein, CIOs choosing industry clouds may be able to accelerate innovation further.

Industry 322

Industry Cloud Generative AI Healthcare 322

CIO

FEBRUARY 24, 2023

“The customers all had to go through flight disruptions, all had to go through service centers, which you couldn’t scale up in line with the need fast enough, so it made it very visible and tangible that self-service solutions are an absolute must improvement for the call centers,” Rückert says. Self-service is now much more important.”

Airlines 356

Airlines Travel Exercises Business Transformation 356

CIO

FEBRUARY 28, 2024

Many organisations in India are migrating to the cloud, and there is no shortage of cloud providers. But if you want cloud to revolutionise your business, it won’t help to get stuck with a basic cloud configuration that works by default but doesn’t keep pace with your evolving goals.

Cloud 239

Cloud Microservices Banking Agile 239

CIO

OCTOBER 6, 2023

There’s not much incentive for large vendors to provide prolonged support for software they’d just as soon discard into the end-of-life bin. Keeping your Oracle Database properly cared for starts with a comprehensive health check that not only can revolutionize your database environment but can also ensure you’re in better control.

Software Review 306

Software Review Database Administration Backup Data Center 306

CIO

NOVEMBER 2, 2023

He and other industry observers and IT leaders note, however, that an abundance of tools, managed services, and platforms are giving CIOs greater visibility into cloud costs and that alone is helping to lower the bills. He went with cloud provider Wasabi for those storage needs. “We

Strategy 332

Strategy Cloud Generative AI Data Center 332

CIO

MARCH 18, 2024

For vendors, Nafde is starting with established with hyperscalers. To find promising use cases, Webster Bank canvassed several dozen proposals and decided to start with three that could deliver tangible benefits. This ensures that none of our sensitive data and intellectual property are availed to an outside provider.”

Artificial Inteligence 326

Artificial Inteligence Banking Technical Review How To 326

CIO

FEBRUARY 13, 2024

To name a few — products and services that are delivered on time and on budget, and overall IT ROI.” Metrics provide a means to monitor progress.” Avila observes that many IT leaders will default to ROI as the most important metric because there’s strong belief that a good ROI is necessary to get the most out of the technology spend.

Metrics 348

Metrics Fractional CTO Weak Development Team Survey 348

TechCrunch

AUGUST 7, 2023

Cruise said Monday it has started testing its self-driving vehicles in Atlanta as the company continues its ambitious plan to launch its robotaxi service in multiple cities. The company didn’t provide many details in its post on X, the site formerly known as Twitter, stating only “more to come.”

Testing 239

Testing Report Strategy Company 239

CIO

MAY 2, 2024

Bock, who comes from a business informatics background, says the company’s RPA journey started with an employee in Brazil interested in automating an SAP process. So the company started experimenting with RPA and Bock found that RPA platform company UiPath offered free trials. It was great!”

Mobile 250

Mobile Software Review Technical Review Training 250

CIO

APRIL 25, 2024

Evolving enterprise needs often outpace the product roadmaps of SaaS cost optimization solutions providers. It gets costly very quick,” says Jim Ducharme, CTO of ClearData, a cloud security posture management (CSPM) and managed detection and response (MDR) SaaS provider for the healthcare industry.

Tools 289

Tools Cloud AWS Off-The-Shelf 289

CIO

FEBRUARY 8, 2024

It is also important to involve your key vendors in strategy and planning sessions related to their services or products,” Gilgour says. Regularly sharing feedback and being candid with a vendor’s product or service performance will help them improve and adapt accordingly, Gilgour says. “As

Vendor Management 325

Vendor Management Technical Review Development Team Review Software Review 325

CIO

DECEMBER 28, 2022

And scope 3 reporting—an account of carbon emissions across the supply chain to build equipment, provide professional expertise, or deliver a subscription service—may be the most rigorous and challenging requirement. And some organizations have already started doing scope 3 reporting regardless of mandates.

Sustainability 279

Sustainability Fractional CTO Report Energy 279

CIO

MARCH 6, 2024

Technology specialist Salesforce reports that more than two-thirds of service professionals believe gen AI will help them serve their customers better, while Forrester expects it to give CX teams a huge boost through 2024. We’ve got a big partnership with Microsoft, which we started in 2020.

Generative AI 327

Generative AI Artificial Inteligence Weak Development Team Banking 327

CIO

DECEMBER 17, 2023

Contact centers are foundational to customer experience, but a lot of businesses get stuck during the haze of the holiday season. In this article, we’ll look at how AI helps companies sustain service levels at scale (during and after the holiday rush) while finding new ways to raise the bar for customer experience.

Authentication 321

Authentication Artificial Intelligence Artificial Inteligence Innovation 321

CIO

APRIL 17, 2024

It takes several iterations over weeks to get the drawings right. As the technology exhausts its honeymoon period, and companies in all industries find new ways of using it to get ahead of the competition, a new race is on. Some will probably sell a service where they adapt open models to specific problems.”

Software Review 304

Software Review Enterprise Generative AI Artificial Inteligence 304

CIO

JANUARY 25, 2024

Recently, a significant shift has started, with teams increasingly employing tailored solutions. Product management will be integral in enabling teams to get the most out of their software investments and customization efforts so businesses and their customers can realize maximum value. Digital Transformation

Trends 301

Trends Industry Agile Product Management 301

CIO

DECEMBER 19, 2023

Service delivery excellence is an attribute that far too many IT leaders fail to prioritize. That’s unfortunate given how much of smooth business operations depends on the efficient delivery of IT services today. But is your organization doing all it can to ensure service delivery excellence?

Weak Development Team 348

Weak Development Team Fractional CTO Technical Review Software Review 348

CIO

NOVEMBER 27, 2023

Gen AI will become a fundamental part of how enterprises manage and deliver IT services and how business users get their work done. Don’t reinvent the wheel—start with a foundation model A business could invest in developing its own models for its unique applications. The possibilities are endless, but so are the pitfalls.

Artificial Inteligence 320

Artificial Inteligence Generative AI ChatGPT Open Source 320

CIO

MARCH 12, 2024

Government and public sector agencies are already exploring the potential of generative AI in delivering more effective services from the inside. New research by McGuire Research Services for Avanade shows that 98% of government and public service organisations believe that citizens prefer to engage with them via new technologies like AI.

Generative AI 242

Generative AI Government Analysis Research 242

CIO

JANUARY 25, 2024

Among their biggest concerns: exposing intellectual property through publicly available generative AI models, revealing the personal data of users to third-party vendors or service providers, and securing the AI itself from criminal hackers. Someone who is a new coder can start to be productive pretty easily,” says McAfee.

Generative AI 235

Generative AI Off-The-Shelf Strategy Technical Review 235

The Crazy Programmer

APRIL 28, 2024

This service breaks down the input address into its fundamental elements, checks the accuracy of each component, and enforces address formatting that meets mailing requirements while also pinpointing the most accurate geographical coordinates. Start by setting up your Google Cloud project and completing the instructions.

USP 130

USP Development Software Review Systems Review 130

CIO

NOVEMBER 22, 2023

Most CIOs recognize the advantages of cloud, the global reach it provides, and the ease with which services can be scaled up and back down again. The goal of cloud is to get rid of that undifferentiated heavy lifting so your technologists can focus on the services and solutions that matter.” They care about value.

Culture 328

Culture Development Team Review Technical Review Software Review 328

CIO

OCTOBER 26, 2023

Based on extensive feedback and trials to date, three have risen to the top: code modernization, customer service, and digital labor. The product is designed to provide governance tools businesses need to mitigate risks and ensure compliance through the AI life cycle. Generative AI, IBM

Generative AI 299

Generative AI Artificial Inteligence Government Enterprise 299

CIO

JANUARY 18, 2024

Drawing upon our extensive experience facilitating successful VSM initiatives within large-scale enterprises, this model serves as a compass, offering insights into their current VSM maturity and providing practical direction to advance and reap the additional benefits. Teams can start using data to fuel ongoing improvements.

Fashion 275

Fashion Groups Metrics Agile 275

CIO

AUGUST 10, 2023

When Aldo Noseda became CIO at chemical manufacturer Eastman five years ago, he immediately began working with other leaders in the company to bring a new category of services to the market that complemented its physical products. Monsanto sold agriculture products and we started a digital division to sell advisory services to farmers.

Film 229

Film Automotive Chemicals Artificial Intelligence 229

CIO

FEBRUARY 16, 2024

Today, it is not enough just to innovate within one’s own vertical; to truly exploit the power of GenAI to transform workflows and drive competitive advantage, CIOs need to look outside their own organizations to get the scale, domain expertise, and speed required to develop fully integrated solutions.

Artificial Inteligence 333

Artificial Inteligence Innovation Artificial Intelligence Budget 333

CIO

JANUARY 11, 2024

A lot of new roles are going to emerge in the next couple of years as some of the existing roles become less important,” says Prashant Nema, global CIO at Arch Capital Services, in the report. As AI and ML evolve, so will the skills of the humans supporting these initiatives. “A

Enterprise 299

Enterprise Weak Development Team Artificial Intelligence Artificial Inteligence 299

CIO

MARCH 25, 2024

You may get a pat on the back, and the recognition might last 10 minutes. I started networking and building presence and then started to get invited to speak or to be interviewed. Once that started to happen, I realized that I needed to put some thought into it,” she says. Well, yes and no.

Technical Advisors 320

Technical Advisors Pharmaceuticals Leadership Healthcare 320

CIO

DECEMBER 4, 2023

It requires finesse, relationship building, a deep understanding of the organization’s strategy — and the ability to take a hand in creating that strategy from the get-go. Every other department depends on IT to integrate systems, provide data, solve problems for customers, and so on, she adds. Start with some of these steps.

Technical Review 311

Technical Review Artificial Intelligence Artificial Inteligence Strategy 311

CIO

OCTOBER 27, 2023

A new business unit, which also has hubs in Brussels, Frankfurt, Gdansk, Vienna, and Zurich, Digital Hangar was founded in September 2022 with the aim to create the world’s best-connected travel experience, incorporating both in-person and digital services.

Airlines 304

Airlines Artificial Inteligence Technical Review Travel 304

CIO

JUNE 22, 2023

Amazon Web Services (AWS) on Thursday said that it was investing $100 million to start a new program, dubbed the Generative AI Innovation Center, in an effort to help enterprises accelerate the development of generative AI- based applications. Enterprises will also get added support from the AWS Partner Network.

Generative AI 222

Generative AI Artificial Inteligence AWS Innovation 222