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Technology’s role in social sustainability

CIO

Notably, the adoption of online games and team-building tools for diversity and inclusion is expected to expand quickly, with a 125 percent increase projected. Healthcare: Cloud technology 68 percent of healthcare institutions surveyed see cloud adoption enabling improved efficiency and data sharing. IT Leadership

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With greater personalisation comes greater security

CIO

This has reinforced concerns around data privacy and security. Every time a consumer interacts or purchases from a brand online, they are essentially trusting them with their personal information. It has sparked significant improvements in governance, monitoring, awareness, and decision-making regarding the use of consumer data.

Retail 246
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Data collection isn’t the problem: It’s what companies are doing with it

TechCrunch

Nearly all digital businesses collect some type of data from their users, so there has been growing concern from privacy rights groups about how that data is used. Most companies rake in as much data as they can under the assumption that you never know when and how data might be useful at some point down the line.

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Fuel Innovation with Increased Data Access and Integrity with Sovereign Cloud

CIO

Now that we’ve covered the importance of data sovereignty , as well as security, privacy, and compliance , let’s take a look at the business benefits of data access and integrity with sovereign cloud. With authorized access to complete and accurate data, organizations can start to gain insights for improvement. million people.

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After the cookie crumbles – what comes next?

CIO

It follows other industry moves to address privacy concerns such as Apple Intelligent Tracking Prevention, which stops companies from identifying and profiling their customers using third party cookies. The third party cookie has had something of a bad reputation in some circles, particularly where they relate to privacy.

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Privacy-oriented search app Xayn raises $12M from Japanese backers to go into devices

TechCrunch

Well, yes, because despite the convenience of modern search engines’ ability to tailor their search results to the individual, this user-tracking comes at the expense of privacy. This mass surveillance might be what improves Google’s search engine and Facebook’s ad targeting, to name just two examples, but it’s not very good for our privacy.

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How CIOs use AI to elevate CX services

CIO

Dan Eddie, director of customer service at Simplyhealth, says the company’s AI-enabled email responses focus on three frequently asked questions: how do I change dentist, how do I change my direct debit date, and how do I change address or personal details? We want to ensure we have very engaged customers,” he says.