Remove consumer-services
article thumbnail

Industry clouds give CIOs on-ramp to gen AI

CIO

And that’s all thanks to Beltzer’s decision to give RBC private equity advisors a vertical industry cloud that offered financial services out-of-the-box that are both customizable and extensible. Beltzer had consider Microsoft Dynamics, among other full-suite CRMs, before settling on Salesforce’s industry-focused offering.

Industry 310
article thumbnail

4 industries where chatbots will have the biggest impact

CIO

Enterprise spending on consumer-facing generative AI tools will grow from $40 billion in 2023 to $1.3 More than 80% of business leaders believe that the best bang for their gen AI buck is in chatbots for automating customer service and improving knowledge management, according to a Capgemini survey of 1,000 companies in 13 countries.

Industry 247
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The 10 highest-paying industries for IT talent

CIO

Technology has quickly become a top priority for businesses across every industry. Every business unit has a stake in the IT services, apps, networks, hardware, and software needed to meet business goals and objectives, and many of them are hiring their own technologists. Average salary: US$131,995 Increase since 2021: 0% 2.

Industry 290
article thumbnail

Travel Industry Revitalized by Seamless, Secure Payment Options

CIO

The last thing consumers need when they’re hundreds or thousands of miles away from home is to be the victim of payment fraud. Fortunately, innovative and secure digital payment technologies embraced by the travel industry have made it easy for individuals to safely pay for goods and services — no matter where they are in the world.

Travel 238
article thumbnail

India’s Paytm curbing low-value personal loans spells bad news for the industry

TechCrunch

Indian financial services firm Paytm sent shockwaves through the industry on Wednesday after it disclosed that it plans to issue fewer personal loans under 50,000 Indian rupees ($600) in a move that has already started to rattle many fintech investors.

Industry 198
article thumbnail

Industry clouds prove their business value

CIO

Companies across nearly every vertical are finding a transformational lifeline in industry clouds. Swiss biopharmaceutical Idorsia is one such company, having embraced a partnership with industry cloud provider Veeva to survive. That’s just one of the benefits of an industry cloud, he says.

Industry 225
article thumbnail

SAP to add generative AI, industry smarts to CX tools

CIO

SAP is also looking to improve its customer experience tools in other ways, providing industry-specific accelerators to help some enterprises roll the software out faster, and helping online retailers reduce waste by offering tools to support the resale of refurbished or returned products.