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Time to digitize all landlines, once and for all (of us)

CIO

Beyond AT&T, over the past few years, quietly and discreetly, the world’s biggest telecom providers have been retiring their physical copper lines to transition to the next era. In the telecommunications industry, this transition is called POTS transformation or POTS replacement.

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How AI can boost customer satisfaction, retention, and loyalty in the contact center

CIO

AI First in the Contact Center IBM Consulting and Amazon Web Services (AWS) are working together to bring an AI-first strategy to contact center transformation. This solution uses the power of AI to improve processes and operations in the contact center, launch new services, and increase customer satisfaction and loyalty.

AWS 273
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Technology’s role in social sustainability

CIO

Customer engagement and wellbeing: Almost 40 percent of firms surveyed use tech-enabled products, services and channels to provide a personalized customer experience, such as digital assistants, personalization software and customer sentiment analysis software. Learn more about the business case for social responsibility.

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Deepomatic wants to build the AI-based computer vision companion for field workers

TechCrunch

For instance, telecom companies use Deepomatic on the field to check that tasks have been completed successfully. With the telecom industry, it seems like Deepomatic has finally unlocked its true potential. “We And those companies can be working with multiple telecom companies with different requirements.

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Neubility plans to roll out 400 lidar-free delivery and security robots by year-end

TechCrunch

Neubility operates in a crowded industry that includes peers like Starship Technologies, Coco, Cartken and Kiwibot in the self-driving delivery robot space and Knightscope, which develops security robots. Neubility is also extending its robot products beyond autonomous last-mile delivery, with a move into security.

Hardware 236
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Huawei Cloud named leader in emerging Asia-Pacific hybrid cloud market

CIO

In this report, Huawei Cloud was named a “Leader” and positioned ahead of all other providers in terms of market performance, technical innovation, and customer services. Synchronized with services from the Huawei public cloud, it also allows for continuous iteration. Huawei Cloud also took No.

Cloud 246
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The business value of social sustainability

CIO

Canada, Mexico, Germany, UK, Australia, Hong Kong, Singapore) and five industries (Manufacturing, Telecoms & Tech, Retail & CPG, Financial Services, Healthcare & Life Sciences). The study estimated that social sustainability unlocked nearly $675 billion in GDP across eight regions (U.S.,