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Justworks files to take its SMB-focused, HR-themed SaaS business public

TechCrunch

The Exchange explores startups, markets and money. So, SMB-focused, HR-themed SaaS. In simpler terms, are SMB customers as churn-heavy as we’ve been historically warned by venture capitalists?). (In In simpler terms, are SMB customers as churn-heavy as we’ve been historically warned by venture capitalists?).

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FreshBooks reaches $1B+ valuation with $130.75M for its SMB-focused accounting platform

TechCrunch

Also in the last year, the company entered the LatAm market after acquiring Mexico-based e-invoicing company Facturama in September 2020 in an effort to expand its audience in Spanish-speaking markets. FreshBooks plans to use its new capital toward sales and marketing, research and development and additional strategic acquisitions. .

SMB 258
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Inside Expensify’s IPO filing

TechCrunch

The Exchange explores startups, markets and money. As we’ll see, COVID impacted the company’s growth rate as well as its retention metrics. We also want to understand how the company is profitable, and how its SMB focus has turned out to be more of a boon than a burr. Let’s have some fun!

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Airbase adds spend support for international subsidiaries

TechCrunch

As more companies lean into remote work, and a great many startups are founding themselves on multiple continents, the new capability could boost Airbase’s effective total addressable market. Brex added a paid package of software at an SMB-friendly price point. Ramp and Brex draw diverging market plans with M&A strategies.

SMB 225
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TechCrunch+ roundup: Optimizing acquisition, parental leave tips, riding the downturn express

TechCrunch

Despite the quickening pace of layoffs, there is some good news for SaaS startups: 70% of SMBs plan to increase IT spending in 2023, and the procurement process is getting faster. ” For example, Gartner found that 41% of SMB customers rely on customer ratings and reviews before making a purchase.

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Factorial adds $120M and doubles valuation to $1B to build enterprise-quality HR for SMBs

TechCrunch

While developed markets like the U.S., and Western Europe are full of competition for SMB-focused startups building productivity and operational apps for SMBs, in developing countries Factorial has been a trailblazer in connecting with the small business segment to sell them products to handle human resources like their larger counterparts.

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Where’s the ROI for AI? CIOs struggle to find it

CIO

While Kane shows clients how to save time and money using AI tools like Microsoft Copilot, many SMB customers still don’t see the value of generative AI in tasks like writing a newsletter, when the AI doesn’t have access to their internal data. They need to be shown how to really use the tool in order to use it effectively,” he says.