Remove migration-supporting-real-time-analytics-for-customer-experience-management
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TransUnion transforms its business model with IT

CIO

billion acquisition of data and analytics company Neustar in 2021, TransUnion has expanded into other services such as marketing, fraud detection and prevention, and robust analytical services. We’re modernizing existing products to get to this entire data analytics value chain.” But following its $3.1

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Salesforce IT injects generative AI to ease its massive datacenter migration

CIO

When you’re tasked with migrating 200,000 servers to a new operating system, a helping hand is very welcome indeed. This is going to change how infrastructure is managed.” The migration is still in its early stages. This is a massive shift of infrastructure with super low risk,” says Lutz, who is overseeing the project.

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How digital turned Nationale-Nederlanden into an omnichannel company

CIO

Dutch insurance and asset management company Nationale-Nederlanden, part of the NN Group, has a presence in 19 countries and serves several million retail and corporate customers. According to Nationale-Nederlanden deputy general manager and CTO David Vaquero, the company’s digital transformation and evolution is continuous.

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How CIOs reinterpret their role through AI

CIO

As businesses digitally transform, technology is increasingly integrated into every activity, and the CIO is becoming more of a catalyst for data-driven value creation through analytics, new AI model training, software development, automation, vendor engagement, and more.

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Cathay Pacific to take cloud journey to new heights

CIO

Instead, the publicly held operator of Cathay Pacific Airlines and HK Express is shifting from migration to optimization mode in an effort to wrest additional benefits from its all-in cloud transformation. Cathay launched its cloud journey four years ago, and its migration has accelerated over the past three years.

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Konica Minolta’s cloud play is crucial for office comeback

CIO

Aside from commercial real estate dealers, office equipment vendors were among the hardest hit by the massive office evacuation following the pandemic. Migrating data to GCP and implementing Google BigQuery and Google Looker to analyze business data will be a game changer, Lee predicts.

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To Improve Customer Experience, Improve the Digital Employee Experience

CIO

Trouble tickets are rolling in, and there’s a lack of qualified people to address security alerts and help desk issues right when customer demand, supply shortages, and potential threats are at their peak. The great hybrid office migration A few lucky “born on the web” companies were built on the premise of 100% remote work.