TechCrunch

OCTOBER 25, 2022

Built on WhatsApp for Business’ API, WATI has customer sales and engagement tools created for the messaging app. WATI founders Bianca Ho and Ken Yeung began working together in 2016, building Clare.AI, an omnichannel AI digital assistant for large Asia enterprises. That’s where WATI (WhatsApp Team Inbox) steps in.

Tools 239

Tools Artificial Intelligence Artificial Inteligence Fintech 239

Perficient

FEBRUARY 2, 2024

In today’s digital age, businesses are always looking for new, creative ways to communicate with their clients, partners, and staff Salesforce Experience Cloud is one potent tool that has become very popular. Companies can build branded communities of their own. Let’s see how to configure chat.

How To 59

How To Cloud Systems Administration Windows 59

Newgen Software

SEPTEMBER 29, 2023

Right platform. Right communication. New-age customers have specific expectations that cannot be met through a one-size-fits-all approach. There’s a compelling need to shift towards a more integrated approach when communicating with customers. Even her name was missing in the customer messages.

Compliance 52

Compliance Guidelines Meeting Healthcare 52

Capgemini

NOVEMBER 5, 2019

This time, I highlight why the experience economy is changing the balance of power and how SAP C/4HANA and Capgemini are delighting customers by answering their most fundamental needs and enabling them to take proactive actions on trusted data at the right time! My last blog post focused on SAP’s C/4HANA strategy.

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B2C Sustainability B2B Microservices 8

Altexsoft

NOVEMBER 22, 2021

If you want to know more about Amazon services, have trouble using your Uber app, or maybe decided to upgrade your Netflix account — would you actually call customer service for assistance or just pay a visit to their website? Well, your customers do the same. Don’t lose your customers so easily. Customer satisfaction.

Knowledge Base 52

Knowledge Base How To Technical Review eCommerce 52

Altexsoft

JUNE 21, 2019

Analytics – metrics and reports about business, customers, and employees. Customer relationship management – tools for understanding and handling customer activity. Customer service – managing different channels for engaging with customers. Documenting customer data. Booking desk.

Travel 89

Travel Systems Review System Hotels 89

Xicom

DECEMBER 27, 2020

Does your ecommerce director want a customized checkout flow? Also, with ongoing transitions in customer behavior and expectations, voids for new approaches to digital marketing are created like Headless Commerce. Is your marketing team planning to launch a new promotional campaign? Yes, it’s possible under headless commerce. .

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eCommerce Technical Review Software Review Systems Review 52