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Unicorn travel startup Hopper is facing a pandemic-fueled customer service nightmare

TechCrunch

Mobile travel app Hopper has been hit hard by the COVID-19 pandemic as consumers canceled their trips and airlines dropped their flights. Currently, hundreds of Hopper customers are trashing the app in their app store reviews, calling Hopper a scam, threatening legal action and warning others to stay away. ’ Buyer beware.

Travel 261
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Helping the Financial Services Industry During COVID-19

Exadel

Read about impacts and opportunities in other industries. This blog series looks at the effects COVID-19 is having on some of the most impacted industries, and it explores how distributed Agile development can help advance the digital transformation journey amidst the chaos.

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Helping the Financial Services Industry During COVID-19

Exadel

Read about impacts and opportunities in other industries…. This blog series looks at the effects COVID-19 is having on some of the most impacted industries, and it explores how distributed Agile development can help advance the digital transformation journey amidst the chaos.

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Overcoming COVID-19: 5 Tips for Managing Change in Education

PowerSchool

How Vermont’s Agency of Education was prepared for COVID-19. When the COVID-19 pandemic struck, Vermont’s Agency of Education was lucky to have Bill Bates on board as CFO. It’s been challenging,” Bates says about managing change in education during ongoing school closures.

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Cybersecurity in Schools: 5 Tips for COVID-19 and Beyond

PowerSchool

The fallout from COVID-19 has pushed everyone even further online. According to the Washington Post, one hospital in Illinois fell victim to a ransomware attack. Cybersecurity and privacy considerations should be at the center of district plans to support instruction through any natural disaster and certainly a pandemic.

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7 New Ways Cloudera Is Investing in Our Culture

Cloudera

As Cloudera offices around the world continue to cope with the impact of COVID-19, we have worked hard to ease stress and adapt to remote working. With studies showing employees are working longer hours during this pandemic period, we need to make sure that Clouderans know that not only is it okay to unplug, we want them to. .

Culture 101
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What we’re learning about National Security from COVID-19

The Cipher Brief

As part of a special series of expert-led, web-based briefings to keep our members connected, The Cipher Brief spoke with former Secretary of Homeland Security Michael Chertoff , who is also co- founder and Executive Chairman of The Chertoff Group, about his experience leading DHS and what we can learn from COVID-19.