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Four Practical Tips on how to Categorize Contact Reasons

Xebia

This could be because they want to order a product, ask a question, file a complaint, get technical support, or receive information. A contact moment from a customer rarely occurs from something that the client contact support is responsible for. These reasons are often filed into a system such as Freshdesk or Freshservice.

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Chief Technology Officer: Understanding the Main Tech Person In a Company

Altexsoft

A Chief Technology Officer (sometimes called Chief Technical Officer) is the most skilled technology person in the company. CTO vs CIO vs VP of Engineering vs Technical director. They are often confused with CIOs, VPs of Engineering, or Technical Directors. Technical director – tech advisor in a team.

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Digital Transformation Outpacing Financial Institution Security

Praxent

AT&T research points to a lack of awareness, apathy and/or reluctance to adapt to new technologies as the biggest challenge to implementing good cybersecurity practices within organizations (31%). As access to this data rises, the protection bubble surrounding it needs to expand.

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Mario Foster to become Al Ghurair Group group CIO

CIO

I was a technical support engineer in Canada. I should also highlight the importance for the CIO to have solid business knowledge, since depending on technical knowledge might be good enough for an IT manager, but not for a CIO. What would you advise to a CIO who wants to take a new job? What would you like to achieve?

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Hire ERP Consultant

Mobilunity

No wonder that ERP consulting companies are in high demand nowadays, and the global market for ERP consulting will reach $86B by 2027, according to the forecast of 2019 Allied Market Research. Below are the most demanded types of ERP advisor experts among mid-sized to large-scale businesses: Business ERP consultant. and much more.

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Medical Practice Management Software: Key Features, Providers, and Selection Process

Altexsoft

On the contrary, cloud deployment saves you all technical challenges as a software vendor or cloud provider will take care of your system and data. Tech support. Don’t underestimate the importance of technical support from the system’s provider. But it’s up to you to do deeper research and decide on the best choice.

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How to Choose Fraud Detection Software: Features, Characteristics, Key Providers

Altexsoft

According to 2018 research by BigCommerce, software vendor and Square payment processing solution provider, 51 percent of Americans think that online shopping is the best option. Shoshanah advises. Support for mobile use cases. Last year, 1.66 billion people worldwide bought goods online. What does that look like?