CIO

MARCH 18, 2024

And according to a survey from NTT, a majority of senior executives recognize this and are actively working to harness digital technology and innovation to support their social sustainability initiatives. That number is set to grow.

Sustainability 296

Sustainability Social Automotive Survey 296

CIO

JANUARY 11, 2024

Accenture on Wednesday said it is acquiring digital transformation services provider Navisite in an effort to boost its cloud transformation business. The company has served clients in sectors such as technology, business services, healthcare, life sciences and manufacturing. billion in 2024, up from $563.6

Artificial Intelligence 287

Artificial Intelligence Artificial Inteligence Technical Review Software Review 287

CIO

SEPTEMBER 19, 2023

Nearly all of Oracle’s Fusion Cloud suites — including Cloud Customer Experience (CX), Human Capital Management (HCM), Enterprise Resource Planning (ERP) and Supply Chain Management (SCM) — are being updated with the company’s Oracle Cloud Infrastructure (OCI)generative AI service.

Generative AI 362

Generative AI Cloud Artificial Inteligence Advertising 362

CIO

APRIL 11, 2024

This wave of digital transformation brings long-term benefits and goes beyond the mere growth of distance learning. The transformation of the economy through discovery and innovation across a multitude of sectors ranging from digital services to life sciences and clean sustainable energy requires a well-educated workforce.

Education 261

Education Technology Innovation Construction 261

CIO

OCTOBER 17, 2023

We’ve all heard this mantra: “Secure digital transformation requires a true zero trust architecture.” Let’s look at these pillars through the eyes of Zscaler customers and discover why more than 7,700 organizations rely on Zscaler to strengthen their security posture and accelerate their digital transformation.

Security 357

Security Airlines Data Center Compliance 357

CIO

JANUARY 22, 2024

AI solutions including Generative AI are finally advanced enough to deploy at scale and provide a frictionless customer experience. EXL predicts that if organizations fully adopt a digital strategy and optimally leverage technology, they could reduce overall administrative expenses by 40% to 50% in the next five years.

Generative AI 263

Generative AI Healthcare Artificial Inteligence Artificial Intelligence 263

CIO

FEBRUARY 6, 2023

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. In some cases we are b-to-b; in some cases we’re b-to-b-to-c,” Pappas says. “We

Insurance 330

Insurance Artificial Inteligence Machine Learning Virtualization 330

CIO

JANUARY 30, 2024

Oracle’s annual flagship event, CloudWorld Tour returned to the UAE for the second consecutive year to share the company’s latest AI innovations to power UAE’s Digital Economy and its plans across the region. Cloud is the platform for innovation and provides a rich source of services for digital reinvention.

Cloud 363

Cloud Telecommunications Artificial Intelligence Artificial Inteligence 363

CIO

FEBRUARY 5, 2024

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. Could you share some facts and figures about Mashreq’s digital transformation process over recent years?

Banking 296

Banking Artificial Inteligence Blockchain Compliance 296

CIO

APRIL 12, 2024

prides itself in delivering “legendary” customer service, and it has turned to artificial intelligence to assist with that goal. Hey GURA is “really leaning in on that legendary service but also building that authority and trust that we already have with the customer,” he says. “It Tractor Supply Co.

Artificial Inteligence 284

Artificial Inteligence Retail Artificial Intelligence Knowledge Base 284

CIO

FEBRUARY 24, 2023

Thomas Rückert, senior vice president and CIO of Lufthansa Group, says those early days of the pandemic laid bare that the airline’s digital solutions were not scalable. Lufthansa’s customer experience (CX) strategy has three pillars, Rückert says: physical, service, and digital. Self-service is now much more important.”

Airlines 360

Airlines Travel Exercises Business Transformation 360

CIO

OCTOBER 20, 2023

Most companies’ digital journeys begin by migrating legacy applications to the cloud — the theory being that lifting and shifting workloads can provide a fast onramp to making good on services and capabilities unique to the cloud. But home and automobile insurance company Allstate is taking a different approach.

Cloud 340

Cloud Insurance Generative AI Machine Learning 340

CIO

MARCH 13, 2024

OneFamily is a financial services organization, operating broadly in savings and investments, and responsible for £8 billion of assets under management. We know in financial services and in a lot of verticals, we have a whole slew of data quality challenges,” he says. Traditionally, AI data quality has been a challenge.”

Data 263

Data Banking Artificial Inteligence ChatGPT 263

CIO

MAY 1, 2024

Ingesan, a subsidiary of the OHLA Infrastructure Group, the Madrid-based construction and concession management multinational, has launched the Empath-IA project, a joint initiative between HR management and the digital transformation division that aims to address the increasingly competitive demands and complexities in HRM.

Generative AI 130

Generative AI Artificial Intelligence Artificial Inteligence Construction 130

CIO

NOVEMBER 7, 2023

Huawei Datacom Booth Huawei As digital-first and smart upgrades become the norm across the globe, enterprises and countries alike are embarking on the journey of intelligent transformation. This landscape presents significant challenges for enterprise campus networks in terms of bandwidth, user experience, and network maintenance.

Network 315

Network Data Center Hotels Technical Review 315

CIO

DECEMBER 29, 2023

With the merging of operational efficiency and embracing new technologies, today’s CIOs are under increasing pressure to do more with less and become both technologists and business leaders, says Sunny Azadeh, CIO at digital services company GlobalLogic. “In

Security 349

Security Technical Review Generative AI Fractional CTO 349

CIO

AUGUST 9, 2023

Once a vanguard business strategy, digital transformation has become a perennial objective for business survival. Most CEOs (72%) continue to prioritize digital investments, according to the 2022 CEO Outlook report from KPMG, in part due to concerns about emerging and disruptive technology, a top three risk to organizational growth.

Technical Review 344

Technical Review Software Review Artificial Inteligence Survey 344

CIO

MARCH 26, 2024

With the goal to enhance intelligence in the digital banking arena, Huawei has unveiled a new framework to bolster infrastructure resilience. Cao referred to an undisrupted financial services system running on a strong infrastructure foundation that is built to accelerate the industry’s digital and intelligent transformation journey. ‘4

Banking 146

Banking Disaster Recovery Backup Strategy 146

CIO

FEBRUARY 28, 2024

A holistic digital transformation of its services, comprised of many technological initiatives, earned Barcelona City Council a place as a finalist for Public Entity of the Year at the CIO 100 Awards Spain 2023 in December.

Artificial Intelligence 246

Artificial Intelligence Artificial Inteligence Technical Review Systems Review 246

CIO

MARCH 26, 2024

Discover how continuous digital optimization can drive positive business outcomes, boost revenue, and supercharge your workforce. Here are the four key advantages: Increased agility and flexibility Digital tools and solutions empower employees to work remotely, which ensures seamless operations in diverse locations.

Agile 146

Agile Analytics Cloud Innovation 146

CIO

OCTOBER 4, 2023

If there’s a company that can boast being 100% digital native, it’s PayPal, the platform that allows companies and consumers to send and receive digital payments in a secure, comfortable and profitable way. The second layer is made up of a set of technologies that underpin all PayPal products and services. “We

Blockchain 330

Blockchain Artificial Intelligence Artificial Inteligence Architecture 330

CIO

MARCH 25, 2024

Applications are no longer standalone entities but are now intricate collections of services, APIs, and distributed applications across various cloud environments. Moreover, with users spread across the globe, understanding regional performance variations has become crucial to ensuring experiences for your customers and employees.

Internet 212

Internet Performance WAN Data Center 212

TechCrunch

MAY 6, 2022

Jason Paau is senior director of program management at digital consultancy Publicis Sapient. He has extensive experience in the telecom, financial and energy services domains. The demand for more and enhanced automated experiences in our daily lives is growing, and the insurance sector is no exception. Jason Paau.

Insurance 225

Insurance Data Survey Banking 225

CIO

NOVEMBER 17, 2023

Turner helps drive that success by wearing two hats for the company: He oversees a product-driven organization that must develop and deliver innovative services out to hotel owners and guests continuously even as his teams continue to build out IHG’s internal technology stack and services. The company’s Speech AI managed more than 3.6

Hotels 330

Hotels Generative AI Architecture Travel 330

CIO

DECEMBER 22, 2023

Singapore’s Trust Bank (also known simply as Trust) is a new financial institution that’s enjoyed a strong first year of operations, capturing 12% market share in Singapore since launch and setting new benchmarks in customer experience and innovation. Even analytics have been reimagined to provide a better user experience.

Banking 246

Banking Architecture Microservices Conference 246

CIO

APRIL 24, 2024

Our goal since the Broadcom/VMware acquisition was completed last November has been to help our customers move fast in their digital transformation to position themselves for success. Second, we’re making changes to deliver consistent customer experiences. And, we have dramatically reduced the price of VCF to promote customer adoption.

Marketing 258

Marketing Data Center Cloud Metrics 258

CIO

AUGUST 31, 2023

It’s just additive,” says Joseph Thomas, PenFed EVP and CIO, who notes that today 80% of PenFed’s interactions are digital, 15% are via call center, and 5% still rely on physical branches. But it does have more than eight years of experience leveraging supervised ML to support credit risk modeling and decision making.

Banking 246

Banking Generative AI Technical Support Cloud 246

CIO

MARCH 13, 2024

So based on early results, the three functional areas where companies see the biggest productivity improvements are in customer service, software development, and general creative and knowledge work. AI also helped agents to be more empathetic, researchers said, leading to more positive customer experiences.

Generative AI 320

Generative AI Weak Development Team Survey ChatGPT 320

CIO

JULY 20, 2023

Since then, automation has filled the gap in improving customer experience and security. Customer experience and security But as in most industries, customer expectations and security challenges continue to grow along with technological advances. Source: “Innovation Digital Listening Research.” Security and privacy.

Technical Review 246

Technical Review Banking Innovation Technology 246

CIO

FEBRUARY 22, 2024

With the aim to accelerate innovation and transform its digital infrastructures and services, Ferrovial created its Digital Hub to serve as a meeting point where research and experimentation with digital strategies could, for example, provide new sources of income and improve company operations.

Artificial Inteligence 263

Artificial Inteligence IoT Technical Review Artificial Intelligence 263

CIO

FEBRUARY 23, 2024

The digital reinvention of American Honda Motor Co. Naturally, advanced automation and robotic technology throughout the company’s 12 North American manufacturing plants relies on major advancements in digital technology. The Torrance, Calif.-based We have embraced the human-in-the-loop concept.

Generative AI 304

Generative AI Innovation Automotive Technical Review 304

CIO

AUGUST 22, 2022

The need for innovation is growing, along with the ability to deliver more effortless experiences for customers and employees. While digital banking has been growing for years, the pandemic tipped the scale, forcing nearly every consumer to become part of the digital banking ecosystem.

Banking 326

Banking Authentication Mobile Cloud 326

CIO

OCTOBER 23, 2023

CIOs and their IT teams have enjoyed a bump in power and prestige in recent years, as the C-suite has embraced continuous transformation, digital everything, and a host of emerging technologies — all enabled by IT. Consider the findings of a report from professional services firm Accenture.

Fractional CTO 344

Fractional CTO Agile Budget Cloud 344

CIO

APRIL 9, 2024

He brought that experience with him to Dairyland in 2016 when he was appointed as the cooperative’s first CIO to oversee 24 power grids in Wisconsin, Iowa, Illinois, and Minnesota. When Melby took on the role of CIO, he saw an organization that was seriously in need of digital transformation. We were positioned correctly.

Generative AI 262

Generative AI Artificial Inteligence Azure Machine Learning 262

CIO

NOVEMBER 8, 2023

For companies whose business units have traditionally operated independently, centralizing IT operations under one strategy can reap significant benefits — especially when it comes to offering a holistic customer experience and establishing a unified data foundation for leveraging the latest emerging technologies.

Technical Review 310

Technical Review Software Review Generative AI Machine Learning 310