CIO

JANUARY 11, 2024

Accenture on Wednesday said it is acquiring digital transformation services provider Navisite in an effort to boost its cloud transformation business. The company has served clients in sectors such as technology, business services, healthcare, life sciences and manufacturing. billion in 2024, up from $563.6

Artificial Intelligence 260

Artificial Intelligence Artificial Inteligence Technical Review Software Review 260

CIO

OCTOBER 27, 2023

A new business unit, which also has hubs in Brussels, Frankfurt, Gdansk, Vienna, and Zurich, Digital Hangar was founded in September 2022 with the aim to create the world’s best-connected travel experience, incorporating both in-person and digital services. Experience is not only the cherry on the cake.”

Airlines 289

Airlines Artificial Inteligence Technical Review Travel 289

CIO

MARCH 25, 2024

Applications are no longer standalone entities but are now intricate collections of services, APIs, and distributed applications across various cloud environments. Moreover, with users spread across the globe, understanding regional performance variations has become crucial to ensuring experiences for your customers and employees.

Internet 199

Internet Performance WAN Data Center 199

CIO

SEPTEMBER 29, 2023

As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. According to MarketResearch.Biz , the financial services market for generative AI reached USD 847 million in 2022 and is poised to grow at a CAGR of 28.1% Customer experience.

Generative AI 327

Generative AI Banking Artificial Inteligence Organization 327

CIO

APRIL 12, 2024

Even as the IT job market experiences shifting dynamics, employment website Indeed reports a range of roles have maintained resiliency and even grown in demand. Such technologies are being harnessed to create better customer service platforms, automate processes, and even drive business decision-making.

Machine Learning 306

Machine Learning Artificial Inteligence Open Source Generative AI 306

CIO

MARCH 6, 2024

IT industry researchers believe the biggest impact of gen AI this year will be in customer experience (CX), with organizations using vast amounts of data to communicate with consumers and resolve problems faster. The tech researcher says companies will increase their use of AI-enabled tools to augment customer service agents’ capabilities.

Generative AI 321

Generative AI Artificial Inteligence Weak Development Team Banking 321

CIO

JANUARY 6, 2023

The survey also reveals the average salaries for each role based on experience. Here are 10 jobs expected to be in high demand for 2023, the skills and experience you should look for when hiring, and the average salary you’ll want to pay to stay competitive in the marketplace. The 10 most in-demand tech jobs for 2023. 25th percentile.

LAN 358

LAN Systems Administration How To WAN 358

CIO

OCTOBER 13, 2023

As this technology becomes more popular, it’s increased the demand for relevant roles to help design, develop, implement, and maintain gen AI technology in the enterprise. It’s a role that requires experience with natural language processing , coding languages, statistical models, and large language and generative AI models.

Generative AI 359

Generative AI Company Machine Learning Artificial Inteligence 359

CIO

FEBRUARY 13, 2024

To name a few — products and services that are delivered on time and on budget, and overall IT ROI.” Most modern applications are comprised of many distributed services working together,” he notes. Each micro-service must be able to be delivered as the enterprise architect designed.”

Metrics 345

Metrics Fractional CTO Weak Development Team Survey 345

CIO

APRIL 8, 2024

To support our new strategy, we’ve completely redefined and are relaunching our VMware Cloud Service Provider (VCSP) program with new tiers and new benefits. VCSP partners will help take VMware Cloud Foundation to a broad set of VMware’s corporate and commercial customers and deliver it as a managed service.

Cloud 144

Cloud Technical Review Programming Systems Review 144

CIO

JULY 25, 2023

Salesforce is adding new features to its Commerce Cloud that will help organizations embed digital commerce capabilities into sales, service, or marketing processes to drive more revenue, the company said on Tuesday. In June, the company released its generative AI assistant for commerce, dubbed Commerce GPT.

Cloud 224

Cloud B2C B2B Generative AI 224

CIO

FEBRUARY 7, 2023

In 2023, CIOs are guided to focus on enhancing workforce engagement, customer experience, and data and AI. Yet, it’s not uncommon for executives to cut costs in areas that actually improve customer experiences and also double-down on investments that can minimize them. Well, in the last year, 71% said that they had done just that.

Company 273

Company Mobile Research Report 273

CIO

JANUARY 29, 2024

Would-be employees were drawn in by modern, open spaces punctuated by game tables and fully stocked kitchens along with an array of services that might include on-site gyms, coffee bars, even chef-inspired cafeteria fare. All the stuff about creating a good workplace experience for the IT staff to thrive is table stakes,” Abrahamson says.

Culture 306

Culture CTO Off-The-Shelf Weak Development Team 306

CIO

SEPTEMBER 25, 2023

To do so, Nardecchia and his team sought to incorporate “digital threads” into the company’s hardware and thereby expand its business model beyond manufacturing into software-as-a-service. “We We knew we had to reinvent ourselves and that our business model wasn’t going to be sustained with so many companies moving to software as a service.

Hardware 250

Hardware Sustainability Industry Cloud 250

CIO

JULY 7, 2023

The IT Infrastructure Library (ITIL) offers best practices for delivering IT services using a systematic approach to IT service management (ITSM). ITIL 4 certification paths The ITIL 4 certification scheme has been streamlined to offer three main designation paths, each with their own modules to complete.

Technical Review 244

Technical Review Training Course Study 244

CIO

NOVEMBER 7, 2023

This landscape presents significant challenges for enterprise campus networks in terms of bandwidth, user experience, and network maintenance. Gbps, ensuring a seamless wireless experience. Gbps, ensuring a seamless wireless experience. This innovation significantly enhances network O&M experience.

Network 284

Network Data Center Hotels Technical Review 284

CIO

APRIL 11, 2024

But with Amazon Web Services (31%), Microsoft Azure (24%), and Google Cloud Platform (11%) accounting for two thirds of the worldwide market, according to Synergy Research Group, Oracle Cloud Infrastructure (OCI) remains distantly behind the behemoths, leaving many to question whether Oracle’s cloud gains are enough to make it a contender.

Enterprise 302

Enterprise Artificial Inteligence Cloud Generative AI 302

CIO

MAY 26, 2023

CompTIA A+ The CompTIA A+ certification is designed for support specialists, field service technicians, desktop support analysts, and help desk support professionals. For those with a secondary degree, you’ll need five years of experience, 7,500 hours leading and directing projects, and 35 hours of project management education.

SCRUM 306

SCRUM AWS Project Management Serverless 306

CIO

MARCH 18, 2024

Under the partnership, SAP is integrating Nvidia’s generative AI foundry service, including the newly announced Nvidia NIM inference microservices, into SAP Datasphere, SAP Business Technology Platform (BTP), RISE with SAP, and SAP’s enterprise applications portfolio. “We

Artificial Inteligence 241

Artificial Inteligence Generative AI Microservices Artificial Intelligence 241

CIO

SEPTEMBER 7, 2023

Increasingly, organizations are turning to secure access service edge (SASE) as their armor of choice against cyberattacks. In short, SASE brings together software-defined wide-area networking (SD-WAN) and network security services such as cloud access security broker, firewall as a service, and zero trust network access.

Artificial Inteligence 254

Artificial Inteligence WAN Artificial Intelligence Analytics 254

CIO

FEBRUARY 19, 2024

The interns were placed in roles aligned to their education and professional interests, Harrison says, adding that NCDIT managers designed each internship so that the students would have “an opportunity to gain work experience and apply what they’re learning.” There’s nothing like gametime experience,” he adds.

Recruiting 343

Recruiting AWS Programming Education 343

CIO

FEBRUARY 6, 2023

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. IT as industry differentiator Insurers and financial services firms like MassMutual, of Springfield, Mass.,

Insurance 295

Insurance Artificial Inteligence Machine Learning Virtualization 295

CIO

FEBRUARY 7, 2024

As enablers for the integration of data and business services across platforms, APIs are very aligned with current tech trends,” says Antonio Vázquez, CIO of software company Bizagi. Digital transformation and growing reliance on third-party services are key contributors as well, she adds.

Technical Review 301

Technical Review Government Artificial Inteligence Software Review 301

CIO

DECEMBER 19, 2023

Service delivery excellence is an attribute that far too many IT leaders fail to prioritize. That’s unfortunate given how much of smooth business operations depends on the efficient delivery of IT services today. But is your organization doing all it can to ensure service delivery excellence?

Weak Development Team 348

Weak Development Team Fractional CTO Technical Review Software Review 348

CIO

JANUARY 3, 2024

AI First in the Contact Center IBM Consulting and Amazon Web Services (AWS) are working together to bring an AI-first strategy to contact center transformation. This solution uses the power of AI to improve processes and operations in the contact center, launch new services, and increase customer satisfaction and loyalty.

AWS 273

AWS Artificial Intelligence Artificial Inteligence Insurance 273

CIO

FEBRUARY 5, 2024

This approach has significantly enhanced the customer banking experience. In our journey of digital transformation, we have embraced advanced technologies to improve operational efficiency and customer service. At Mashreq, we have been focusing on using new technologies to make our banking services better and more modern.

Banking 287

Banking Artificial Inteligence Blockchain Compliance 287

CIO

JANUARY 19, 2024

Whether you’re looking to earn a certification from an accredited university, gain experience as a new grad, hone vendor-specific skills, or demonstrate your knowledge of data analytics, the following certifications (presented in alphabetical order) will work for you.

Artificial Inteligence 312

Artificial Inteligence Data Machine Learning Azure 312

CIO

MARCH 26, 2024

Speaking at Mobile World Congress 2024 in Barcelona, Jason Cao, Huawei’s CEO of Digital Finance BU, acknowledged that digital financial services are “booming” and that the rise of open architecture as well as emerging technologies like generative AI will have an impact on key fields in the industry such as financial engagement and credit loans.

Banking 144

Banking Disaster Recovery Backup Strategy 144

CIO

APRIL 25, 2023

Salesforce previewed new capabilities for its Field Service application suite on Tuesday, giving an early look at a new mobile application powered by the company’s EinsteinGPT generative AI engine. The generative AI-powered Field Service Mobile application is expected to be available in beta by December.

Mobile 223

Mobile Generative AI ChatGPT Open Source 223

CIO

OCTOBER 6, 2023

BAs engage with business leaders and users to understand how data-driven changes to process, products, services, software, and hardware can improve efficiencies and add value. Depending on the role, a business analyst might work with data sets to improve products, hardware, tools, software, services, or process.

Technical Advisors 315

Technical Advisors Analysis Analytics Budget 315

CIO

APRIL 24, 2024

First, we remain steadfast in our decision to focus our resources on R&D, and continuing to develop a true, seamless private cloud experience for customers through VCF – one that is competitive with the public cloud. Second, we’re making changes to deliver consistent customer experiences.

Marketing 204

Marketing Data Center Cloud Metrics 204

CIO

SEPTEMBER 19, 2023

The survey identified the most prominent uses of AI for a variety of verticals, ranging from financial services to government and public services. At Estée Lauder , the company has released a voice-enabled makeup assistant designed to assist visually impaired people with applying makeup.

Artificial Inteligence 352

Artificial Inteligence Enterprise Artificial Intelligence Generative AI 352

CIO

OCTOBER 16, 2023

includes numerous updates and 64 new requirements designed to help organizations more effectively defend themselves in the face of efforts to compromise and steal payment card data. is designed to help to defend against the three most common attack vectors identified in Verizon’s annual Data Breach Investigations Report (DBIR).

Compliance 305

Compliance Sustainability Systems Review Programming 305

CIO

AUGUST 1, 2023

The usage of generative AI across enterprises is already widespread, although it is still early days for the new technology, according to a report from McKinsey’s AI consulting service, Quantum Black. Nearly 22% of the respondents said they are using generative AI for their work.

Generative AI 209

Generative AI Technical Review Enterprise Pharmaceuticals 209

CIO

OCTOBER 20, 2023

Most companies’ digital journeys begin by migrating legacy applications to the cloud — the theory being that lifting and shifting workloads can provide a fast onramp to making good on services and capabilities unique to the cloud. It was built and designed to run on the cloud,” Jeevanjee says. “It It wasn’t built to run on premise.”

Cloud 339

Cloud Insurance Generative AI Machine Learning 339

CIO

APRIL 19, 2024

Consumer browsers, such as Google Chrome and Microsoft Edge, are designed primarily for individual use and advertising purposes. Gartner predicts that by 2030, enterprise browsers will be the core platform for delivering workforce productivity and security software on managed and unmanaged devices for a seamless hybrid work experience.

Enterprise 187

Enterprise Malware .Net Cloud 187

CIO

SEPTEMBER 29, 2023

NLP aims to create smoother experiences for those interacting with AI chatbots and other services that rely on generative AI to service clients and customers. Midjourney Midjourney is a generative AI service that was developed in 2022 to generate images using natural language prompts.

Generative AI 357

Generative AI ChatGPT Machine Learning Artificial Inteligence 357